ScienceLogic SL1 vs. Uptrends

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ScienceLogic SL1
Score 8.8 out of 10
Enterprise companies (1,001+ employees)
ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.N/A
Uptrends
Score 8.1 out of 10
N/A
Uptrends is the eponymous product from the company in Massachusetts for monitoring a website's uptime, used as well for monitoring web apps' functioning, server monitoring with alerts and reporting, and general analysis of a website's performance, element-by-element.
$16.21
per month
Pricing
ScienceLogic SL1Uptrends
Editions & Modules
No answers on this topic
Starter
$16.21
per month
Business
$22.61
per month
Enterprise
$54.04
per month
Offerings
Pricing Offerings
ScienceLogic SL1Uptrends
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsScienceLogic SL1 offers four tiers: SL1 Advanced – Application Health, Automated Troubleshooting and Remediation Workflows SL1 Base – Infrastructure Monitoring, Topology & Event Correlation SL1 Premium – AI/ML-driven Analytics, Low-Code Automated Workflow Authoring SL1 Standard – Infrastructure Monitoring – with Agents, Business Services, Incident Automation, CMDB Synchronization, Behavioral Correlation To get pricing for each tier, please contact the vendor.The basic plans (Starter, Premium, and Professional) come with a fixed amount of uptime monitors you can use for the price shown. The advanced plans (Business and Enterprise) are fully customizable, so you only pay for what you need. The price gets higher based on the number of monitors you add. You can calculate the exact fee in your account using our pricing configurator
More Pricing Information
Community Pulse
ScienceLogic SL1Uptrends
Features
ScienceLogic SL1Uptrends
AIOps Features
Comparison of AIOps Features features of Product A and Product B
ScienceLogic SL1
6.8
20 Ratings
8% below category average
Uptrends
-
Ratings
Monitoring and Alerting7.619 Ratings00 Ratings
Performance Analytics6.920 Ratings00 Ratings
Incident Management7.120 Ratings00 Ratings
Service Desk Integration6.820 Ratings00 Ratings
Root Cause Analysis6.316 Ratings00 Ratings
Capacity Planning Tool6.518 Ratings00 Ratings
Configuration and Change Management6.418 Ratings00 Ratings
Automated Remediation7.116 Ratings00 Ratings
Collaboration and Communication7.216 Ratings00 Ratings
Threat Intelligence6.315 Ratings00 Ratings
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
ScienceLogic SL1
-
Ratings
Uptrends
7.4
2 Ratings
5% below category average
Remote monitoring00 Ratings8.02 Ratings
Network device monitoring00 Ratings9.02 Ratings
Multiple Server Monitoring00 Ratings7.01 Ratings
Multi-device monitoring00 Ratings6.01 Ratings
Automated alerts and notifications00 Ratings7.12 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
ScienceLogic SL1
-
Ratings
Uptrends
7.5
1 Ratings
1% above category average
Patch Management00 Ratings7.01 Ratings
Service configuration management00 Ratings8.01 Ratings
Software and hardware inventory00 Ratings7.01 Ratings
Policy-based automation00 Ratings8.01 Ratings
Reporting
Comparison of Reporting features of Product A and Product B
ScienceLogic SL1
-
Ratings
Uptrends
7.7
2 Ratings
1% above category average
Performance data reports00 Ratings8.02 Ratings
Customizable reporting00 Ratings7.02 Ratings
Data visualization00 Ratings8.92 Ratings
Risk analysis00 Ratings7.01 Ratings
Security
Comparison of Security features of Product A and Product B
ScienceLogic SL1
-
Ratings
Uptrends
7.3
1 Ratings
16% above category average
Data backup and recovery00 Ratings8.01 Ratings
Antivirus and malware management00 Ratings6.01 Ratings
Administrator access control00 Ratings8.01 Ratings
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ScienceLogic SL1Uptrends
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ignio AIOps
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User Ratings
ScienceLogic SL1Uptrends
Likelihood to Recommend
7.8
(220 ratings)
9.0
(2 ratings)
Likelihood to Renew
9.1
(24 ratings)
-
(0 ratings)
Usability
9.7
(15 ratings)
-
(0 ratings)
Availability
9.9
(14 ratings)
-
(0 ratings)
Performance
8.0
(14 ratings)
-
(0 ratings)
Support Rating
5.7
(20 ratings)
7.0
(1 ratings)
In-Person Training
8.2
(6 ratings)
-
(0 ratings)
Online Training
8.3
(7 ratings)
-
(0 ratings)
Implementation Rating
7.8
(91 ratings)
-
(0 ratings)
Configurability
10.0
(7 ratings)
-
(0 ratings)
Ease of integration
7.9
(15 ratings)
-
(0 ratings)
Product Scalability
8.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.0
(7 ratings)
-
(0 ratings)
Vendor pre-sale
8.5
(6 ratings)
-
(0 ratings)
User Testimonials
ScienceLogic SL1Uptrends
Likelihood to Recommend
ScienceLogic
Appropriate if you are setting up a monitoring suite in new Infrastructure Environment. Definitely NOT suited for Migration Projects. ScienceLogic SL1 cannot cater to a lot of monitoring requirements which already would have been configured in old monitoring suite. Plus, limited support for customizations and having to go to "Feature Requests" route makes in extremely complicated.
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Uptrends
Uptrends has more than 100 checkpoints all around the world. Which helps to track product performance and uptime in 1, 5, 10, or more minutes check interval. Alerts with error info got during checks help to determine issue type and transfer it to the relevant department. A synthetic check needs some improvements to cover standard web application needs, but recording those scripts is very easy with google extension.
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Pros
ScienceLogic
  • Best overall coverage of montioring different technologies.
  • Easy to use in any environment
  • Customizable being able to generate your own reports, dashboards, DA's, RBA's, etc.
  • Have very good out of the box integrations with other monitoring solutions such as ServiceNow
  • Always improving and regularly releasing new versions and upgrades to the system/DA's.
  • Interactive community
Read full review
Uptrends
  • Monitors downtime.
  • Waterfall of resources when loading pages.
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Cons
ScienceLogic
  • Dashboards are quite old and are of Iron age. Need to have AP2 dashboards only instead of AP1 and consistent new design across all functionalities.
  • Reporting is not improved since Y2020 and need to revamp completely. Need to integrate Dashboards and Reporting. PowerBI Like functionality to be given OOTB. Reports should be extracted in Excel, PDF, HTML and should be heavily automated.
  • Create and Open APIs for basic and advanced monitoring data extraction.
  • Topology based Event Correlation and Suppression should be improved drastically. Need to identify critical network interfaces based on Topology and monitor them. Basic customization of Dynamic App and/or Powerpack to exclude/include certain metrics/events to be permitted OOTB instead of customizations.
  • Integration with ServiceNow to be improved and to be taken to next level. Automation Powerpack should be made available OOTB as part of base product and to be priced attractively.
  • Take product to next level where we can monitor actual impacted IT or Business Service instead of metrics and events BSM and Topology map to be auto discovered and identify the network dependencies and alternate paths automatically instead of manual creation of BSM.
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Uptrends
  • Custom alert text option on mail
  • The synthetic tool needs some improvement when the last used device has not to support for recording scenarios in iframe located elements.
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Likelihood to Renew
ScienceLogic
It is simply because of all the best possible autonomy solutions it is providing and getting better day by day. Using AI and Devops along with handy automation, The monitoring and Management of devices becomes much easier and the way it is growing in all the aspects is one the best reasons too. Evolution of the SL1 platform in the autonomy monitoring and management is quite appreciable.
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Uptrends
No answers on this topic
Usability
ScienceLogic
The core functions are there.
The complexity is due to the complexity of the space.
The score is based on comfort (I no longer notice the legacy UI) and the promise that I see in the 8.12 Unified UI (a vast improvement).
It is also based on the fact that with 8.12, you can now do everything in the new UI but you still have the legacy UI as a fallback (which should now be unnecessary for new installations)
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Uptrends
No answers on this topic
Reliability and Availability
ScienceLogic
SL is always there and online when you need to get info from it. The only times when SL was not available in our own data center, was when network links from out side of the data center was down and those links were not in our controll. Having a central database and people accessing it all over the world, may put a bit of constarin on the performance of the dashboards when reports gets generated, but that is far and few n between.
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Uptrends
No answers on this topic
Performance
ScienceLogic
SceinceLogic SL1 architecture helps the platform to give a top-notch performance in every respect, Data collection to reporting happens very smoothly. With the new user interface pages load much faster. Individual appliances carrying the individual task ensure things are working without lag. Integration with ticketing tool(SNOW) is well managed by the ScienceLogic, no issue or much delay has been observed while interacting with an external tool.
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Uptrends
No answers on this topic
Support Rating
ScienceLogic
So far, it's good as part of my overall experience, except for a couple of use cases. The support team is well knowledgeable, has technical sound, and is efficient. When support escalates to engineering, the issue gets stuck and takes months to resolve.
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Uptrends
Support average response time is 24 hours, which is quite a significant time when having some issues and needs help. They have notification issues as well. I mean, when a customer needs to be notified, for example canceling anything related acc maybe they sent notification and service suspend immediately, no pre notifications to act and be ready not to be blind.
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In-Person Training
ScienceLogic
It was good, Do the online training first and understand it and you will get the most out of the in-person training that way. This also takes you to an advanced level which is very good and the training as been overhauled once again along with new product coming in such as Zebruim / Skylar, worth going through again if it a while back that you first did this.
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Uptrends
No answers on this topic
Online Training
ScienceLogic
There are a lot of educational materials and courses on the SL1 training site (Litmos university). However the recording quality is sometimes not very good - screen resolution is low. There is a lack of professional rather than user-oriented documents and there are mistakes in documentation and education is not well structured.
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Uptrends
No answers on this topic
Implementation Rating
ScienceLogic
As first time developers, getting to grips with powerpack development using SNMP, Powershell and Python etc, was not helped by poor and badly organised online documentation. In many cases, we had to look at existing powerpacks and try to work out what it was doing and why - not always with much success. Even after receiving expert level training, the development of some powerpacks would not have been possible without access to the SL1 support staff.
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Uptrends
No answers on this topic
Alternatives Considered
ScienceLogic
Science logic SL1 is so user friendly and it's really easy to navigate between function. I would recommend Sciene logic SL1 to all of them who are looking for really useful monitoring tool and expecting easy way of managing it.
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Uptrends
The price range is good if compared with the following tools. Alerts are informative, easy to connect with chat ops software, like slack, which is widely used by teams in my company. Performance measurement, which can be tracked day by day and can be delivered to stakeholders, all this made me decide to choose this tool.
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Scalability
ScienceLogic
Our deployment model is vastly different from product expectations. Our global / internal monitoring foot print is 8 production stacks in dual data centers with 50% collection capacity allocated to each data center with minimal numbers of collection groups. General Collection is our default collection group. Special Collection is for monitoring our ASA and other hardware that cannot be polled by a large number of IP addresses, so this collection group is usually 2 collectors). Because most of our stacks are in different physical data centers, we cannot use the provided HA solution. We have to use the DR solution (DRBD + CNAMEs). We routinely test power in our data centers (yearly). Because we have to use DR, we have a hand-touch to flip nodes and change the DNS CNAME half of the times when there is an outage (by design). When the outage is planned, we do this ahead of the outage so that we don't care that the Secondary has dropped away from the Primary. Hopefully, we'll be able to find a way to meet our constraints and improve our resiliency and reduce our hand-touch in future releases. For now, this works for us and our complexity. (I hear that the HA option is sweet. I just can't consume that.)
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Uptrends
No answers on this topic
Return on Investment
ScienceLogic
  • We are still evolving with the tool so can't really comment on the actual RoI but the features provided does adds up the customer expectations.
  • Global manager usage gives us the holistic view of separate SL1 infrastructures
  • Power flow helps to use some pre built Autometas which helps saves lot of time and effort
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Uptrends
  • Ability to monitor uptime.
  • Cost savings over competitors.
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ScreenShots

ScienceLogic SL1 Screenshots

Screenshot of Application to infrastructure mapping with APM toolsScreenshot of CRM Business Service MapScreenshot of Mobile Banking Business Service Dashboard OverviewScreenshot of Mobile Banking Business Service Dashboard Availability ViewScreenshot of Mobile Banking Business Service Dashboard Anomalies ViewScreenshot of Business Services Leaderboard Dashboard Overview