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ScienceLogic AI Platform vs. WatchGuard Network Security

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ScienceLogic AI Platform

    Score8 out of 10
    Enterprise companies (1,001+ employees)
    ScienceLogic provides a unified IT Operations platform designed to manage operational workflows using high-fidelity Telemetry Data and explainable automation. The ScienceLogic AI Platform is deployable across On-Premises, Cloud, and Hybrid Environments. The platform consolidates monitoring tools to provide Observability and enables engineers to automate manual processes using Machine Learning capabilities. The platform utilizes automation for Closed-Loop Remediation and provides insights…N/A

    WatchGuard Network Security

    Score8.9 out of 10
    N/AWatchGuard Network Security is a network security and firewall software. WatchGuard includes secure Wi-Fi, multi-factor authentication, and network intelligence products and services designed for SMB’s.N/A
    Pricing
    ScienceLogic AI PlatformWatchGuard Network Security
    Editions & Modules
    No answers on this topic
    Support
    Contact sales team
    Contact sales team
    Basic Security
    Contact sales team
    Contact sales team
    Total Security
    Contact sales team
    Contact sales team
    Offerings
    Pricing Offerings
    ScienceLogic AI PlatformWatchGuard Network Security
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsScienceLogic SL1 offers four tiers: SL1 Advanced – Application Health, Automated Troubleshooting and Remediation Workflows SL1 Base – Infrastructure Monitoring, Topology & Event Correlation SL1 Premium – AI/ML-driven Analytics, Low-Code Automated Workflow Authoring SL1 Standard – Infrastructure Monitoring – with Agents, Business Services, Incident Automation, CMDB Synchronization, Behavioral Correlation—
    More Pricing Information
    Community Pulse
    ScienceLogic AI PlatformWatchGuard Network Security
    Considered Both Products
    ScienceLogic
    No answer on this topic
    WatchGuard Technologies
    No answer on this topic
    Key User Insights
    Would buy again
    87%
    Would buy again
    81 Answers
    96%
    Would buy again
    427 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    71 Answers
    96%
    Delivers good value for the price
    410 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    86 Answers
    98%
    Happy with the feature set
    436 Answers
    Lived up to sales and marketing promises
    85%
    Lived up to sales and marketing promises
    44 Answers
    95%
    Lived up to sales and marketing promises
    366 Answers
    Implementation went as expected
    81%
    Implementation went as expected
    58 Answers
    97%
    Implementation went as expected
    405 Answers
    Features
    ScienceLogic AI PlatformWatchGuard Network Security
    AIOps Features
    Comparison of AIOps Features features of ScienceLogic AI Platform and WatchGuard Network Security
    Feature
    ScienceLogic AI Platform
    7.6
    26 Ratings
    5% above category average
    WatchGuard Network Security
    -
    Ratings
    Monitoring and Alerting8.325 Ratings00 Ratings
    Performance Analytics7.826 Ratings00 Ratings
    Incident Management6.626 Ratings00 Ratings
    Service Desk Integration7.625 Ratings00 Ratings
    Root Cause Analysis7.821 Ratings00 Ratings
    Capacity Planning Tool7.322 Ratings00 Ratings
    Configuration and Change Management7.823 Ratings00 Ratings
    Automated Remediation7.620 Ratings00 Ratings
    Collaboration and Communication8.020 Ratings00 Ratings
    Threat Intelligence7.419 Ratings00 Ratings
    Firewall
    Comparison of Firewall features of ScienceLogic AI Platform and WatchGuard Network Security
    Feature
    ScienceLogic AI Platform
    -
    Ratings
    WatchGuard Network Security
    8.2
    541 Ratings
    5% below category average
    Identification Technologies00 Ratings8.3497 Ratings
    Visualization Tools00 Ratings7.0489 Ratings
    Content Inspection00 Ratings8.4521 Ratings
    Policy-based Controls00 Ratings8.9537 Ratings
    Active Directory and LDAP00 Ratings8.8452 Ratings
    Firewall Management Console00 Ratings8.6528 Ratings
    Reporting and Logging00 Ratings6.5525 Ratings
    VPN00 Ratings8.7518 Ratings
    High Availability00 Ratings8.4471 Ratings
    Stateful Inspection00 Ratings8.2483 Ratings
    Proxy Server00 Ratings8.0348 Ratings
    Best Alternatives
    ScienceLogic AI PlatformWatchGuard Network Security
    Small Businesses
    No answers on this topic
    SonicWall NSA Series
    Score8.3 out of 10
    Medium-sized Companies
    No answers on this topic
    Barracuda CloudGen Firewall
    Score9.6 out of 10
    Enterprises
    ignio AIOps
    Score8.1 out of 10
    Cisco Adaptive Security Appliance (ASA) Software
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ScienceLogic AI PlatformWatchGuard Network Security
    Likelihood to Recommend
    7.9
    (228 ratings)
    8.9
    (559 ratings)
    Likelihood to Renew
    8.5
    (24 ratings)
    8.2
    (46 ratings)
    Usability
    9.5
    (15 ratings)
    7.9
    (124 ratings)
    Availability
    9.2
    (14 ratings)
    9.0
    (7 ratings)
    Performance
    8.2
    (14 ratings)
    7.5
    (7 ratings)
    Support Rating
    6.6
    (20 ratings)
    9.3
    (33 ratings)
    In-Person Training
    8.9
    (6 ratings)
    7.3
    (5 ratings)
    Online Training
    7.6
    (8 ratings)
    8.2
    (3 ratings)
    Implementation Rating
    6.3
    (99 ratings)
    8.3
    (270 ratings)
    Configurability
    10.0
    (7 ratings)
    8.6
    (6 ratings)
    Ease of integration
    8.0
    (15 ratings)
    6.6
    (5 ratings)
    Product Scalability
    8.0
    (1 ratings)
    8.8
    (7 ratings)
    Vendor post-sale
    9.1
    (7 ratings)
    9.1
    (5 ratings)
    Vendor pre-sale
    8.3
    (7 ratings)
    8.2
    (5 ratings)
    User Testimonials
    ScienceLogic AI PlatformWatchGuard Network Security
    Likelihood to Recommend
    ScienceLogic
    For Windows, the issue is in higher resource consumption related to WinRM monitoring, which provides better options then the SNMP monitoring, which on the other hand is less resource intensive. The problem is also with support for OS with other than English language.
    Incentivized
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    WatchGuard Technologies
    Watchguard is perfect for a small to medium business. At that price point, few competitors offer the same set of functions. Once you move into higher-tier enterprise gear, competition increases, but WatchGuard is still a viable choice for securing your network.
    Incentivized
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    Pros
    ScienceLogic
    • Best overall coverage of montioring different technologies.
    • Easy to use in any environment
    • Customizable being able to generate your own reports, dashboards, DA's, RBA's, etc.
    • Have very good out of the box integrations with other monitoring solutions such as ServiceNow
    • Always improving and regularly releasing new versions and upgrades to the system/DA's.
    • Interactive community
    Incentivized
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    WatchGuard Technologies
    • Ease of management - Seeing and managing firewall rules and NAT port forwards in one interface keeps things simple.
    • Security - The range of security services is comprehensive, and implementing them is also simple.
    • Monitoring - When something isn't working, the live logs show what has been blocked. Overall, keeping the interface simple and consistent across models makes the device much easier to implement securely. I have used WSM for over 20 years to manage WatchGuard Fireboxes, and while additional features have been added, it has remained consistent over that time frame, so new features are not difficult to implement.
    Incentivized
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    Cons
    ScienceLogic
    • Dashboards are quite old and are of Iron age. Need to have AP2 dashboards only instead of AP1 and consistent new design across all functionalities.
    • Reporting is not improved since Y2020 and need to revamp completely. Need to integrate Dashboards and Reporting. PowerBI Like functionality to be given OOTB. Reports should be extracted in Excel, PDF, HTML and should be heavily automated.
    • Create and Open APIs for basic and advanced monitoring data extraction.
    • Topology based Event Correlation and Suppression should be improved drastically. Need to identify critical network interfaces based on Topology and monitor them. Basic customization of Dynamic App and/or Powerpack to exclude/include certain metrics/events to be permitted OOTB instead of customizations.
    • Integration with ServiceNow to be improved and to be taken to next level. Automation Powerpack should be made available OOTB as part of base product and to be priced attractively.
    • Take product to next level where we can monitor actual impacted IT or Business Service instead of metrics and events BSM and Topology map to be auto discovered and identify the network dependencies and alternate paths automatically instead of manual creation of BSM.
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    WatchGuard Technologies
    • Better integration with VoIP services, such as templates for policies handling traffic for Bria or Asterisk endponts and servers.
    • Get webblocker to work without breaking secure websites.
    • Lower cost on endpoint agents for antivirus and include application control and webblocker with the agents.
    • Make the cost per endpoint with TDR and Netowrk access control lower than the cost of Antivirus licensing that is not integrated.
    • Make it easier to set up network access control and VLAN assignment by device, perhaps with templates.
    • Get webblocker and application control working with QUIC.
    Incentivized
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    Likelihood to Renew
    ScienceLogic
    It is simply because of all the best possible autonomy solutions it is providing and getting better day by day. Using AI and Devops along with handy automation, The monitoring and Management of devices becomes much easier and the way it is growing in all the aspects is one the best reasons too. Evolution of the SL1 platform in the autonomy monitoring and management is quite appreciable.
    Incentivized
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    WatchGuard Technologies
    We have been renewing and purchasing new equipment for the last 20 years. This is because the equipment is easy to use and manage and also quite affordable. Compared to other products, Watchguard just works and has not had the issues with device security seen in other products. They have been a reliable partner.
    Incentivized
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    Usability
    ScienceLogic
    The core functions are there.
    The complexity is due to the complexity of the space.
    The score is based on comfort (I no longer notice the legacy UI) and the promise that I see in the 8.12 Unified UI (a vast improvement).
    It is also based on the fact that with 8.12, you can now do everything in the new UI but you still have the legacy UI as a fallback (which should now be unnecessary for new installations)
    Incentivized
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    WatchGuard Technologies
    Although it might take some time to figure out, we have been able to use WatchGuard's online reference library and tech support to create/implement/modify all of our filtering rules and exceptions needed. There really has not been a shortcoming other than perhaps a learning curve.
    Incentivized
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    Reliability and Availability
    ScienceLogic
    SL is always there and online when you need to get info from it. The only times when SL was not available in our own data center, was when network links from out side of the data center was down and those links were not in our controll. Having a central database and people accessing it all over the world, may put a bit of constarin on the performance of the dashboards when reports gets generated, but that is far and few n between.
    Incentivized
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    WatchGuard Technologies
    Availability has always been a strong point of this product, it is rare that watchguard does not have a solution for customers' network monitoring needs.
    Incentivized
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    Performance
    ScienceLogic
    SceinceLogic SL1 architecture helps the platform to give a top-notch performance in every respect, Data collection to reporting happens very smoothly. With the new user interface pages load much faster. Individual appliances carrying the individual task ensure things are working without lag. Integration with ticketing tool(SNOW) is well managed by the ScienceLogic, no issue or much delay has been observed while interacting with an external tool.
    Incentivized
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    WatchGuard Technologies
    The performance of WatchGuard Network Security is very good, in the years that we have used the solution we have only had a single error and Watchguard itself was able to solve it. Furthermore, when purchasing any product, the partner always evaluates the capacity of the solution to recommend the most appropriate product for our needs.
    Incentivized
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    Support Rating
    ScienceLogic
    So far, it's good as part of my overall experience, except for a couple of use cases. The support team is well knowledgeable, has technical sound, and is efficient. When support escalates to engineering, the issue gets stuck and takes months to resolve.
    Incentivized
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    WatchGuard Technologies
    We have only had to contact them once during the initial set up to help bring the internet back on line. After that for the most part our systems have been automated, and could easily be checked form their online FAQ and Knowledge base that they provide. Everything else is easily handled from their browser based interface
    Incentivized
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    In-Person Training
    ScienceLogic
    It was good, Do the online training first and understand it and you will get the most out of the in-person training that way. This also takes you to an advanced level which is very good and the training as been overhauled once again along with new product coming in such as Zebruim / Skylar, worth going through again if it a while back that you first did this.
    Incentivized
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    WatchGuard Technologies
    We participate to a in person training and the three days of learning was really useful and complete to gain skill to solve the major part of the problem we encounter during our life. And more the in person training give us the opportunity to create a network with other WatchGuard partner.
    Incentivized
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    Online Training
    ScienceLogic
    There are a lot of educational materials and courses on the SL1 training site (Litmos university). However the recording quality is sometimes not very good - screen resolution is low. There is a lack of professional rather than user-oriented documents and there are mistakes in documentation and education is not well structured.
    Incentivized
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    WatchGuard Technologies
    Online training is good for learning how to use the product. It does not teach security strategy because that is not its intent.
    Incentivized
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    Implementation Rating
    ScienceLogic
    Implementation is smooth if we are to just support the out-of-the-box features available in ScienceLogic. For any custom requirement, having to go to SL1 Professional Services is the worst part of procuring this suite. And more often than not, SL1 Professional Services also ask to raise feature request. So, you subscribe to Professional Services to only hear back from them that "This feature is not supported and needs to have a separate feature request". At times frustrating.
    Incentivized
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    WatchGuard Technologies
    WatchGuard Network Security offers varied methods of implementation. Their devices are very easy to set up manually, and for a more automated setup where many devices need to be deployed, they have different offerings like RapidDeploy (prepopulate a config for a specific device in the portal), registering the device's serial number to manage it through cloud services on first boot (including the option to populate a USB stick with basic interface setup if required) and the ability to run your own Management Server and register to be deployed serial numbers, so the device connects to your own hosted management server on first boot.
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    Alternatives Considered
    ScienceLogic
    Science logic SL1 is so user friendly and it's really easy to navigate between function. I would recommend Sciene logic SL1 to all of them who are looking for really useful monitoring tool and expecting easy way of managing it.
    Incentivized
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    WatchGuard Technologies
    I was not involved with the decision making for WatchGuard versus another product. However, I know WatchGuard is significantly less expensive than other brands. My overall preference would be Ubiquiti due to their continuous improvement of the product with tons of great features. I know WatchGuard is making great advances, but the progress seems slower in comparison.
    Incentivized
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    Scalability
    ScienceLogic
    Our deployment model is vastly different from product expectations. Our global / internal monitoring foot print is 8 production stacks in dual data centers with 50% collection capacity allocated to each data center with minimal numbers of collection groups. General Collection is our default collection group. Special Collection is for monitoring our ASA and other hardware that cannot be polled by a large number of IP addresses, so this collection group is usually 2 collectors). Because most of our stacks are in different physical data centers, we cannot use the provided HA solution. We have to use the DR solution (DRBD + CNAMEs). We routinely test power in our data centers (yearly). Because we have to use DR, we have a hand-touch to flip nodes and change the DNS CNAME half of the times when there is an outage (by design). When the outage is planned, we do this ahead of the outage so that we don't care that the Secondary has dropped away from the Primary. Hopefully, we'll be able to find a way to meet our constraints and improve our resiliency and reduce our hand-touch in future releases. For now, this works for us and our complexity. (I hear that the HA option is sweet. I just can't consume that.)
    Incentivized
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    WatchGuard Technologies
    This product is very scalable since previously everything related to Watchguard was on premises but that has now changed with the inclusion of watchguard cloud. Now the product has evolved to have full control of firewalls at the cloud level.
    Incentivized
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    Return on Investment
    ScienceLogic
    • Once a powerpack is developed and configured for a device for one customer, it is easy to deploy the same powerpack on a second customer estate and configure specifically for that customer without having to reinvent the powerpack. This saves time and therefore money.
    • Once the customer estate tuning is complete, the Operations team have come trust the alerts. This is especially true when transient or self-correcting alerts are automatically cleared without ops team involvement, but a record is still available for audit and debugging purposes. This saves time and therefore money.
    • When setup correctly, it provides good visibility into applications, devices and whole customer estates. This saves time and therefore money when issues arise.
    Incentivized
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    WatchGuard Technologies
    • We are blocking about 90% of malicious traffic coming into our network.
    • Our firewall allows us to setup a secondary WAN interface for redundancy.
    • We can isolate issues and determine whether traffic is being dropped outside our network or on the LAN.
    Incentivized
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    ScreenShots

    ScienceLogic AI Platform Screenshots

    Screenshot of Unified Observability and Contextual IntelligenceScreenshot of Relationship Mapping & Service VisibilityScreenshot of ITSM and Collaboration IntegrationsScreenshot of Low-Code Workflow BuilderScreenshot of Dynamic Application DevelopmentScreenshot of Executive Overview Dashboard

    WatchGuard Network Security Screenshots

    Screenshot of WatchGuard Cloud Customizable DashboardScreenshot of Threat Monitoring SummaryScreenshot of Device Security SummaryScreenshot of Automated ReportingScreenshot of User Authentication SummaryScreenshot of Endpoint Protection Summary