TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ServiceNow DevOps

    Score8.3 out of 10
    N/AServiceNow DevOps is designed to reduce friction between IT operations and development. This DevOps tool allows businesses to minimize risk while scaling DevOps initiatives.N/A

    Travis CI

    Score7.3 out of 10
    N/ATravis CI is an open source continuous integration platform, that enables users to run and test simultaneously on different environments, and automatically catch code failures and bugs.

    $69

    per month 1 concurrent job

    Pricing
    ServiceNow DevOpsTravis CI
    Editions & Modules
    No answers on this topic
    1 Concurrent Job Plan
    $69
    per month
    Bootstrap
    $69
    per month 1 concurrent job
    2 Concurrent Jobs Plan
    $129
    per month
    Startup
    $129
    per month 2 concurrent jobs
    5 Concurrent Jobs Plan
    $249
    per month
    Small Business
    $249
    per month 5 concurrent jobs
    Premium
    $489
    per month 10 concurrent jobs
    Platinum
    $794+
    per month starting at 15 concurrent jobs
    Free Plan
    Free
    Offerings
    Pricing Offerings
    ServiceNow DevOpsTravis CI
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    ServiceNow DevOpsTravis CI
    Considered Both Products
    ServiceNow
    No answer on this topic
    Idera, Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    ServiceNow DevOpsTravis CI
    Small Businesses
    No answers on this topic
    Apache Maven
    Score9.1 out of 10
    Medium-sized Companies
    Azure DevOps
    Score8.1 out of 10
    Apache Maven
    Score9.1 out of 10
    Enterprises
    Azure DevOps Server
    Score8.5 out of 10
    Gradle Build Tool (Open Source)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ServiceNow DevOpsTravis CI
    Likelihood to Recommend
    9.0
    (5 ratings)
    6.0
    (8 ratings)
    Usability
    -
    (0 ratings)
    5.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    4.0
    (1 ratings)
    User Testimonials
    ServiceNow DevOpsTravis CI
    Likelihood to Recommend
    ServiceNow
    ServiceNow DevOps is suitable for IT companies that are medium to large, It is great when it comes to keeping a track of all the activities, it takes a very little amount of time for creating tickets, with a small amount of information. It is a good tool for incident management, and change management. It will be less suitable for small-scale companies.
    Incentivized
    Read full review
    Idera, Inc.
    TravisCI is suited for workflows involving typical software development but unfortunately I think the software needs more improvement to be up to date with current development systems and TravisCI hasn't been improving much in that space in terms of integrations.
    Incentivized
    Read full review
    Pros
    ServiceNow
    • Plan develop, build, test, deploy and operate any applications in a safer environment.
    • Evaluating and monitoring improvements
    • Connects with third party and existing applications
    Incentivized
    Read full review
    Idera, Inc.
    • It is very simple to configure a range of environment versions and settings in a simple YAML file.
    • It integrates very well with Github, Bitbucket, or a private Git repo.
    • The Travis CI portal beautifully shows you your history and console logs. Everything is presented in a very clear and intuitive interface.
    Incentivized
    Read full review
    Cons
    ServiceNow
    • No drop-down option is available to click when requesting specific software or hardware.
    Incentivized
    Read full review
    Idera, Inc.
    • I think they could have a cheaper personal plan. I'd love to use Travis on personal projects, but I don't want to publish them nor I can pay $69 a month for personal projects that I don't want to be open source.
    • There is no interface for configuring repos on Travis CI, you have to do it via a file in the repo. This make configuration very flexible, but also makes it harder for simpler projects and for small tweaks in the configuration.
    Incentivized
    Read full review
    Usability
    ServiceNow
    No answers on this topic
    Idera, Inc.
    TravisCI hasn't had much changes made to its software and has thus fallen behind compared to many other CI/CD applications out there. I can only give it a 5 because it does what it is supposed to do but lacks product innovation.
    Incentivized
    Read full review
    Support Rating
    ServiceNow
    No answers on this topic
    Idera, Inc.
    After the private equity firm had bought this company the innovation and support has really gone downhill a lot. I am not a fan that they have gutted the software trying to make money from it and put innovation and product development second.
    Incentivized
    Read full review
    Alternatives Considered
    ServiceNow
    As mentioned previously, not sure if ServiceNow DevOps can handle tickets in an agile methodology, where everything is setup based on Sprints, stories and the whole agile terminology. We use OpsGenie to setup shifts for Production support teams, OpsGenie alerts people through a mobile app about production issues as well as to whom is Oncall support for multiple teams. Not sure this functionality is there in ServiceNow DevOps. For now those 3 applications are handling different functions in our company and would be difficult for me to compare them
    Incentivized
    Read full review
    Idera, Inc.
    Jenkins is much more complicated to configure and start using. Although, one you have done that, it's extremely powerful and full of features. Maybe many more than Travis CI. As per TeamCity, I would never go back to using it. It's also complicated to configure but it is not worth the trouble. Codeship supports integration with GitHub, GitLab and BitBucket. I've only used it briefly, but it seems to be a nice tool.
    Incentivized
    Read full review
    Return on Investment
    ServiceNow
    • ROI
    • Increased the NPR score.
    • Central locale for information and troubleshooting.
    Incentivized
    Read full review
    Idera, Inc.
    • It's improved my ability to deliver working code, increasing my development velocity.
    • It increases confidence that your own work (and those of external contributors) does not have any obvious bugs, provided you have sufficient test coverage.
    • It helps to ensure consistent standards across a team (you can integrate process elements like "go lint" and other style checks as part of your build).
    • It's zero-cost for public/open source projects, so the only investment is a few minutes setting up a build configuration file (hence the return is very high).
    • The .travis.yml file is a great way for onboarding new developers, since it shows how to bootstrap a build environment and run a build "from scratch".
    Incentivized
    Read full review
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