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Top Rated
65 Ratings
10 Ratings
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Score 4.9 out of 100

Spryker Cloud Commerce OS

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Top Rated
65 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Shift4Shop (formerly 3dcart)

3dcart/Shift4 Shop may be useful if you're used to that platform. I don't really see too many advantages of it compared to other platforms, but it may be less expensive than some of the more popular ecommerce platforms. It certainly is cheaper than an enterprise system, but you don't get nearly the capabilities or polish. I would put it on par with ASP.net and other similar programs of that era, with maybe a little more polish and robustness.
Scott Walker | TrustRadius Reviewer

Spryker Cloud Commerce OS

[Spryker Cloud Commerce OS is] well suited when:Faster TTM: I want to quickly map, test and optimize individual functions and business processes online.
Customer centric development: I know my customers' requirements and they form the basis for my online activities.
Individual business processes: My business processes are not standard, I must be able to map them digitally in order to realize my business model.
Target of at least 10 million euros in e-commerce sales: E-commerce is not a token project for me; we have a clear strategy and the goal of achieving or increasing annual sales of at least 10 million euros online.
Replacement of monolithic legacy solutions: I already use a monolithic e-commerce system that prevents us from growing due to high maintenance and slow development.Less appropriate when: the points listed above do not apply to the company/project and the IT is seen as a loss center
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Shift4Shop (formerly 3dcart)
4.6
Spryker Cloud Commerce OS
7.4
Product catalog & listings
Shift4Shop (formerly 3dcart)
5.5
Spryker Cloud Commerce OS
7.8
Product management
Shift4Shop (formerly 3dcart)
5.4
Spryker Cloud Commerce OS
7.1
Bulk product upload
Shift4Shop (formerly 3dcart)
4.7
Spryker Cloud Commerce OS
7.6
Branding
Shift4Shop (formerly 3dcart)
4.3
Spryker Cloud Commerce OS
7.6
Mobile storefront
Shift4Shop (formerly 3dcart)
4.5
Spryker Cloud Commerce OS
7.9
Product variations
Shift4Shop (formerly 3dcart)
5.6
Spryker Cloud Commerce OS
8.0
Website integration
Shift4Shop (formerly 3dcart)
4.3
Spryker Cloud Commerce OS
Visual customization
Shift4Shop (formerly 3dcart)
3.2
Spryker Cloud Commerce OS
7.4
CMS
Shift4Shop (formerly 3dcart)
3.7
Spryker Cloud Commerce OS
5.9

Online Shopping Cart

Shift4Shop (formerly 3dcart)
6.1
Spryker Cloud Commerce OS
7.9
Abandoned cart recovery
Shift4Shop (formerly 3dcart)
6.5
Spryker Cloud Commerce OS
7.9
Checkout user experience
Shift4Shop (formerly 3dcart)
5.6
Spryker Cloud Commerce OS
7.8

Online Payment System

Shift4Shop (formerly 3dcart)
8.5
Spryker Cloud Commerce OS
8.2
eCommerce security
Shift4Shop (formerly 3dcart)
8.5
Spryker Cloud Commerce OS
8.2

eCommerce Marketing

Shift4Shop (formerly 3dcart)
5.2
Spryker Cloud Commerce OS
7.4
Promotions & discounts
Shift4Shop (formerly 3dcart)
6.6
Spryker Cloud Commerce OS
8.0
Personalized recommendations
Shift4Shop (formerly 3dcart)
3.2
Spryker Cloud Commerce OS
7.0
SEO
Shift4Shop (formerly 3dcart)
5.8
Spryker Cloud Commerce OS
7.2

eCommerce Business Management

Shift4Shop (formerly 3dcart)
5.4
Spryker Cloud Commerce OS
8.2
Multi-site management
Shift4Shop (formerly 3dcart)
6.5
Spryker Cloud Commerce OS
8.2
Order processing
Shift4Shop (formerly 3dcart)
6.4
Spryker Cloud Commerce OS
8.4
Inventory management
Shift4Shop (formerly 3dcart)
5.4
Spryker Cloud Commerce OS
7.8
Shipping
Shift4Shop (formerly 3dcart)
5.5
Spryker Cloud Commerce OS
7.9
Custom functionality
Shift4Shop (formerly 3dcart)
3.2
Spryker Cloud Commerce OS
8.5

Pros

Shift4Shop (formerly 3dcart)

  • Membership rewards (a points awarding system) is really easy to set up and manage
  • Gift certificate issuance and redemption is simple to use and manage
  • Site design and redesign is straightforward and they are very helpful with design packages to customize.
  • They offer comprehensive SEO services and are very knowledgeable about how to engage customers and create traffic.
Anonymous | TrustRadius Reviewer

Spryker Cloud Commerce OS

  • Data Importers - Spryker is able to cope with large chunks of data ingest e.g. from PIM or ERP. Its integrated Middleware of handling this data.
  • Scaling - Modern architecture makes it possible to scale flexible.
  • Internationalization - Role our your shop with different assortments, pricing and products with out of the box features.
  • Pricing - Spryker supports custom pricing out of the box (volume prices, gross/net prices, customer specific pricing).
  • Order Management.
Anonymous | TrustRadius Reviewer

Cons

Shift4Shop (formerly 3dcart)

  • 3dcart doesn't provide enough customization options. Making it very limited for customers.
  • The layout and file structure takes some getting used to. This should be improved upon.
Anonymous | TrustRadius Reviewer

Spryker Cloud Commerce OS

  • Content - content administration is not a strong part of Spryker, although it improved over the years. I still see room for improvement in the world of bigger CMS systems being able to also do "commerce".
  • Backoffice-usability - for non-technical users the first few days, weeks and month[s] can be full of surprises. An extended documentation, or more intuitive handling on the backoffice could serve every party on Spryker.
  • Off-the-shelf internationalization - Spryker right now comes with an initial data set in English and German, which is for a German based company already a pretty stable starting point. Extension on the base data for Europe-wide used countries would be very helpful - French, Italian, Polish, Russian, etc.
Moritz Jung | TrustRadius Reviewer

Likelihood to Renew

Shift4Shop (formerly 3dcart)

Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
Mark Madans | TrustRadius Reviewer

Spryker Cloud Commerce OS

No answers on this topic

Usability

Shift4Shop (formerly 3dcart)

No score
No answers yet
No answers on this topic

Spryker Cloud Commerce OS

Spryker Cloud Commerce OS 7.8
Based on 50 answers
Spryker's usability depends a lot on custom development. Therefore, I would like not to consider usability as something that comes with Spryker Cloud Commerce OS. Spryker Cloud Commerce OS; however, brings all the tools needed to design a solution with great usability.
Saulius Lazaravičius | TrustRadius Reviewer

Support Rating

Shift4Shop (formerly 3dcart)

No score
No answers yet
No answers on this topic

Spryker Cloud Commerce OS

Spryker Cloud Commerce OS 7.7
Based on 50 answers
This is an area that can be improved. As it is a relatively young platform, there is not yet a large community built around it - e.g. forums, StackOverflow. So the options to "help yourself" are very limited. Then, Spryker offers a support channel if something seems to be wrong in the platform itself, which is of course a nice offering but only partially helpful in project-specific topics.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Shift4Shop (formerly 3dcart)

I found 3dcart to be the most cost effective and easiest to use for my smaller to medium sized business clients.
Tracy Beers | TrustRadius Reviewer

Spryker Cloud Commerce OS

A clear headless / API first architecture is the competitive advantage of the ages Hybris solution. Spryker also shows a cleaner modularisation and with the atomic releases instead of big bang approaches, it takes less effort to stay up to date with the current releases.
Marc Dassler | TrustRadius Reviewer

Return on Investment

Shift4Shop (formerly 3dcart)

  • For the subscription license of the base product, the cost isn't bad.
  • The development time is heavy, which outweighs the cost of the license
  • Small, everyday changes and updates are a lengthy affair, which means more labor hours.
  • Additional software is needed (labor + licensing) to compete with modern site platforms (CRM, Accounting, Shipping, Taxes, marketing, Abandoned cart, etc.)
Scott Walker | TrustRadius Reviewer

Spryker Cloud Commerce OS

  • Extending the reach and visibility of the brand through content and commerce.
  • Increased customer satisfaction through better accessibility (self-service) and easy access to important product information (CAD data, technical documentation, etc.).
  • Rapid deployment thanks to packaged business capabilities and clear development leads to fast ROI and low TCO.
Jan Stöckel | TrustRadius Reviewer

Screenshots

Pricing Details

Shift4Shop (formerly 3dcart)

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Spryker Cloud Commerce OS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

Shift4Shop (formerly 3dcart)
4.2
Spryker Cloud Commerce OS
8.2

Usability

Shift4Shop (formerly 3dcart)
Spryker Cloud Commerce OS
7.8

Support Rating

Shift4Shop (formerly 3dcart)
Spryker Cloud Commerce OS
7.7

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