ShipperHQ vs. ShippingEasy

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ShipperHQ
Score 10.0 out of 10
N/A
ShipperHQ is designed to streamline the shipping process for eCommerce businesses. This platform gives eCommerce businesses the power to set their own shipping rates and delivery options.
$250.50
per month
ShippingEasy
Score 8.2 out of 10
N/A
ShippingEasy, an Auctane (formerly Stamps.com) company, offers their cloud-based ecommerce shipping platform, providing full support for USPS, UPS, FedEx and integrating with online marketplaces such as Amazon, eBay, Etsy, Shopify, BigCommerce, WooCommerce, Volusion, and others. ShippingEasy allows automated order tracking with fulfillment data, and inventory levels to populate in real time.
$5
per month 50 shipments per month
Pricing
ShipperHQShippingEasy
Editions & Modules
Essentials Plan
$100.00
month
Standard Plan
$250.00
month
Pro Plan
$400.00
month
Enterprise
call for pricing
month
Starter
$5.00
per month 50 shipments per month
Basic
$29.00
per month 500 shipments per month.
Plus
$49.00
per month 1,500 shipments per month.
Select
$69.00
per month 3,000 shipments per month.
Premium
$99.00
per month 6,000 shipments per month.
Enterprise
$159.00
per month 10,000 shipments per month.
Offerings
Pricing Offerings
ShipperHQShippingEasy
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$250 hourNo setup fee
Additional DetailsPricing may vary per platform as feature availability can vary per platform.
More Pricing Information
Community Pulse
ShipperHQShippingEasy
Considered Both Products
ShipperHQ
Chose ShipperHQ
Honestly, we have not had to use any alternative software to provide live shipping rates, so I do not have any experience with other products to compare it to. ShipperHQ was included with our BigCommerce Enterprise package, and we have been using them ever since without issue. …
ShippingEasy

No answer on this topic

Top Pros
Top Cons
Features
ShipperHQShippingEasy
Online Storefront
Comparison of Online Storefront features of Product A and Product B
ShipperHQ
10.0
2 Ratings
25% above category average
ShippingEasy
-
Ratings
Website integration10.02 Ratings00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
ShipperHQ
8.0
2 Ratings
2% above category average
ShippingEasy
-
Ratings
Shipping10.02 Ratings00 Ratings
Custom functionality5.92 Ratings00 Ratings
Best Alternatives
ShipperHQShippingEasy
Small Businesses
Shopify Plus
Shopify Plus
Score 9.0 out of 10
Webgility
Webgility
Score 8.7 out of 10
Medium-sized Companies
Shopify Plus
Shopify Plus
Score 9.0 out of 10

No answers on this topic

Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
ShipperHQShippingEasy
Likelihood to Recommend
8.9
(3 ratings)
9.8
(4 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(2 ratings)
1.5
(3 ratings)
User Testimonials
ShipperHQShippingEasy
Likelihood to Recommend
ShipperHQ (WebShopApps)
ShipperHQ is almost too heavy-handed for our use case. We are only a single-origin shipper so we don't need the advanced functionality of multi-origin or drop-shipping. It is suited much better for organizations that have multiple origins or that use drop-ship facilities, or even a company managing multiple different eCommerce websites. We opted to go with it because of its great reviews, combined with less than stellar reviews of the competition.
Read full review
Auctane (Stamps.com, Inc)
ShippingEasy is perfect for a small business that needs the inventory system but doesn't want to pay through the nose. The customer service is excellent - they help you in set up, making changes, and make sure you understand how to use it. They save me time in managing our inventory and save me time when there is a problem - I call and get an answer right away. Plus if there is a system wide problem, which there rarely is, they make announcements and keep us up to date during and after
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Pros
ShipperHQ (WebShopApps)
  • It is easy to batch process orders.
  • It quickly calculates rates to compare.
  • It is easy to keep track of orders for future review.
Read full review
Auctane (Stamps.com, Inc)
  • ShippingEasy makes it very easy to set up shipping rules for various scenarios so that shipping is fairly automated. It really is a click and ship type set up.
  • ShippingEasy integrates into our BigCommerce platform very well. We very rarely have any issues with ShippingEasy syncing orders and shipping status to BigCommerce and vise versa.
  • ShippingEasy's marketing service is very easy to use. It makes email campaign design extremely easy and aesthetically pleasing and it also makes automated emails very easy to set up as well.
Read full review
Cons
ShipperHQ (WebShopApps)
  • The user interface is a little tricky. It is not as easy to navigate as other shipping apps.
  • I wish that ShipperHQ had the functionality to print shipping labels and manage shipments. We currently have to use a different third-party app for shipment management.
  • I would also like to see the option for adding shipping rules if shipping management was integrated.
Read full review
Auctane (Stamps.com, Inc)
  • Fails to sync with the store consistently.
  • Integration with Stamps.com is problematic.
Read full review
Likelihood to Renew
ShipperHQ (WebShopApps)
I give ShipperHQ a 10/10 because the software does exactly what it says, and has a rock-solid support team to help get everything set up. The features are pretty easy to use and implement.
Read full review
Auctane (Stamps.com, Inc)
No answers on this topic
Usability
ShipperHQ (WebShopApps)
I'm not giving a 10/10 because I did need a little hand-holding to get through the initial setup. Overall, it's not that difficult to use once you understand how to apply custom dimensional rules.
Read full review
Auctane (Stamps.com, Inc)
No answers on this topic
Support Rating
ShipperHQ (WebShopApps)
Their support is the primary reason I elected to purchase a premium. They helped a lot with the initial set up.
Read full review
Auctane (Stamps.com, Inc)
ShippingEasy customer support is excellent. We rarely have to wait on hold, the reps are knowledgeable, well trained, well spoken, and understand technical issues. They listen carefully to make sure they understand the issue and check if they do not know something. I feel confident that I am getting correct information and rarely have to make more than one phone call to get an issue corrected.
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Alternatives Considered
ShipperHQ (WebShopApps)
USPS only allows you to use their services (obviously). It was sluggish and often offline. The shipsaver insurance saves us money. We had to guess shipping costs for items instead of entering their weights and sizes ahead of time. It integrates with our e-commerce site. Glad we have it now.
Read full review
Auctane (Stamps.com, Inc)
ShippingEasy works well across multiple apps and offers better interface, in my opinion
Read full review
Return on Investment
ShipperHQ (WebShopApps)
  • ShipperHQ is reliable and requires little to no maintenance, which for a small crew like ours is invaluable.
  • ShipperHQ also offers the option to display either retail shipping rates or our discounted rates to our customers. This is handy because we can display those discounted rates, which results in higher conversion and fewer abandoned carts due to high shipping costs.
  • One negative, however, is that since ShipperHQ lacks the ability to manage shipments, we have had to use another third party app which increases overhead.
Read full review
Auctane (Stamps.com, Inc)
  • ShippingEasy has really had a positive impact overall on our business. It is very simple to use and the flexibility of the shipping rules has more or less automated shipping. So for a small organization like ourselves, it allows us to reduce overhead by not having to have multiple employees to ship.
  • It also has helped reduce overhead significantly by switching our email marketing from Constant Contact. It is about a 10th of the price and has more functionality. So that was definitely a no-brainer
  • All in all, ShippingEasy helps us reduce overhead the most in labor. It is extremely easy to use so a lot less of our time is devoted to shipping concerns such as manually entering shipments like before and making sure shipment information is transferred over to BigCommerce, or doing return labels. Everything integrates so well it is essentially automated.
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ScreenShots

ShipperHQ Screenshots

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