Signal Open Source Messenger vs. Workplace from Meta

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Signal Open Source Messenger
Score 9.5 out of 10
N/A
Signal is an open source cross-platform messaging app featuring end-to-end encryption to keep conversations private and secure, boasting no ads, no affiliate marketers, and no creepy tracking in Signal. Users can focus on sharing the moments that matter.N/A
Workplace from Meta
Score 7.9 out of 10
N/A
Facebook at Work allows users to interact with co-workers through the Facebook interface.
$4
per month per user
Pricing
Signal Open Source MessengerWorkplace from Meta
Editions & Modules
No answers on this topic
Enterprise Live
$2.00
per month per user
Enhanced Admin & Support
$2.00
per month per user
Workplace Core
$4.00
per month per user
Offerings
Pricing Offerings
Signal Open Source MessengerWorkplace from Meta
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Signal Open Source MessengerWorkplace from Meta
Top Pros
Top Cons
Best Alternatives
Signal Open Source MessengerWorkplace from Meta
Small Businesses
Zoho Cliq
Zoho Cliq
Score 9.3 out of 10
Zoho Cliq
Zoho Cliq
Score 9.3 out of 10
Medium-sized Companies
Workvivo
Workvivo
Score 9.3 out of 10
Workvivo
Workvivo
Score 9.3 out of 10
Enterprises
Workvivo
Workvivo
Score 9.3 out of 10
Workvivo
Workvivo
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Signal Open Source MessengerWorkplace from Meta
Likelihood to Recommend
10.0
(2 ratings)
7.4
(55 ratings)
Usability
-
(0 ratings)
5.6
(2 ratings)
Support Rating
10.0
(2 ratings)
8.4
(21 ratings)
User Testimonials
Signal Open Source MessengerWorkplace from Meta
Likelihood to Recommend
Open Source
Signal is great for high-security applications where privacy is a concern, perhaps because of the sensitive nature of the materials being communicated. For instance, if you are sending sensitive information about a film that hasn't been released yet, and you want to make sure that paparazzi and fans don't get access to spoiler information, Signal is a great way to communicate.
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Meta Platforms Inc
Well suited: - leadership communication. When our CEO posts a video to all company - it always gets the highest engagement - recognition/achievements posts - live streams for education, knowledge sharing - we are a company of 12000 associates and there is no other corporate channel for us to gather more than 500 people in one place. Less appropriate: - sharing some very targetted messages - it's impossible to do at Workplace without creating a group. So we use email channel for such targetted communications - instant communication like in a chat (probably it's less appropriate in our specific case because we use MS Teams for such quick communication instead of WP chats)
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Pros
Open Source
  • Encryption end to end
  • Audio quality
  • Ability to permanently delete messages and history
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Meta Platforms Inc
  • Bring groups of people together to share info, stories, updates, etc.
  • The chat app is pretty decent.
  • Workplace Live is a good large-group meeting broadcast platform.
  • It's pretty intuitive to use for anyone who's used Facebook.
  • It provides different levels of "security" for groups, allowing you to have open, closed, and "secret" groups.
  • It's easy to paste images into your posts and comments, without having to necessarily go through the process of saving an image as a file, etc.
  • It has search capabilities for finding old information.
  • It's available for both desktop/laptop and mobile devices.
  • It's secured to allow only those within the company to see company-related info (but it also has a few inter-company groups, which can be useful, too).
  • Workplace Chat has the ability to set it to Do Not Disturb.
  • You can set notifications, including email notifications, if you want to be alerted to new activity in your groups, etc.
  • You can use Markdown to format your text
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Cons
Open Source
  • Update Hassle - While this is also a positive in added security, every time they release an update to the app, you have to update. Since I only use the app occasionally, I have to update probably 1-in-4 times I open the app. It feels laborious as I will sometimes want to send a friend or colleague a message, who only uses Signal, and I open the app to message them and suddenly have to wait 2-4 minutes to update and install the new version.
  • Not Getting Messages - You also no longer send and receive messages until you update. So if you have an outdated version of the app, nobody can get ahold of you and they might not know why you aren't responding.
  • Re-Sync Via QR Code After Update - Every time I update, I have to re-sync my mobile app to the desktop. So it adds another added step. The forced updates and forced resync steps are quite laborious.
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Meta Platforms Inc
  • It would be helpful if a review confirmation checkbox was able to be placed by files that needed to be read or reviewed. Along the same line, approve, review again, etc. would be helpful checkboxes to add by files, proposals.
  • The layout is clean but suffers a bit from the center column width with two sidebars and a lot of empty space. It almost looks like a going out of business sale retail store where you notice the empty shelves. Workplace feels a bit bare at times. I think some good design modifications can help. Now on mobile, it is a great layout. I am addressing specifically the desktop browser login.
  • An admin control dashboard would be really effective and even more so with more users on the platform.
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Usability
Open Source
No answers on this topic
Meta Platforms Inc
Having to download multiple apps just to use the tool is very cumbersome. Facebook would have make this better by wrapping it in as a main feature within their app, but having to use multiple apps to see discussions and walls is so frustrating.
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Support Rating
Open Source
You don't really need support as the app just works. In the two plus years I've been using Signal, I've never needed to even look at support documentation to learn how to do something or have the app work. It just does. The best support is not needing to use it, and Signal meets that standard.
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Meta Platforms Inc
Workplace by Facebook is an excellent fit in respect of support and documentation. It has excellent tutorials and documentation, as well. The UI and UX are already great as it is developed and maintained by Facebook, so most of the times, there is no need for any support or documentation.
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Alternatives Considered
Open Source
The closest competitor we've found for Signal is Telegram. We do use Telegram with some clients and individuals who prefer it. Unfortunately, in this climate where there is no clear winner and a lot of diversity in applications, if you work with a lot of clients you're going to have to install a whole suite of instant messaging apps. Still, given the choice, we prefer Signal over its competitors, specifically for applications where high security is a concern.
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Meta Platforms Inc
Workplace by Facebook is so much more than just a project management tool like Basecamp or Slack. The ability to disseminate information to employees is easier and better with Workplace by Facebook. It can also be used for informal messaging and sharing of information. It combines the best features of both with the same look and feel as Facebook.
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Return on Investment
Open Source
  • I reach people who I need to more quickly.
  • It is a free service.
  • It provides my clients confidence in keeping things confidential that need to be.
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Meta Platforms Inc
  • We can meet the project times, that with the communication in real time.
  • We provide solutions to our suppliers in a reliable and efficient manner.
  • When a business can save time and at the same time respond to the demands of customers, this translates into greater market capture of action for the company.
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ScreenShots

Workplace from Meta Screenshots

Screenshot of Use groups to communicate with a team, region or entire company. Make sure that important updates get to the right people, and listen to feedback through comments and reactions on posScreenshot of News Feed helps every employee stay up to date with the information they care about, without getting distracted by the rest.Screenshot of The Knowledge Library is a new home for your key resources. It's a single place to create, store and share static content such as HR policies or working from home advice on desktop or mobile, so your company knowledge is accessible and discoverable.Screenshot of Go live from a mobile phone or Portal. It's the perfect way to check in with your team, especially when you can't be together in person. And unlike email, you can get feedback or answer questions in real time through comments, likes and reactions.