SilkRoad Learning vs. Trakstar Learn

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SilkRoad Learning
Score 7.7 out of 10
N/A
SilkRoad Learning is a web-based LMS. The vendor advertises enterprise-level platform for addressing skills gaps and regulatory compliance, as well as ecommerce and mobile support. It can integrate with other SilkRoad offerings and 3rd party content.N/A
Trakstar Learn
Score 9.0 out of 10
Enterprise companies (1,001+ employees)
Trakstar Learn (formerly Mindflash) is an online training platform. Users can create courses, add quizzes and track results. Users can upload external content and access the platform via mobile devices. It also provides user management and reporting for internal and external training and scaling purposes.
$149
per month
Pricing
SilkRoad LearningTrakstar Learn
Editions & Modules
No answers on this topic
Basic
249/mo
Advanced
599/mo
500 trainees
Pro
1,199/mo
1000 trainees
Enterprise
Call for details
Unlimited
Offerings
Pricing Offerings
SilkRoad LearningTrakstar Learn
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SilkRoad LearningTrakstar Learn
Features
SilkRoad LearningTrakstar Learn
Learning Management
Comparison of Learning Management features of Product A and Product B
SilkRoad Learning
8.6
3 Ratings
4% above category average
Trakstar Learn
9.3
4 Ratings
12% above category average
Course authoring9.03 Ratings10.04 Ratings
Course catalog or library9.03 Ratings10.04 Ratings
Player/Portal7.63 Ratings9.04 Ratings
Learning content8.53 Ratings9.03 Ratings
Mobile friendly8.53 Ratings5.03 Ratings
Progress tracking & certifications9.03 Ratings10.04 Ratings
Assignments7.13 Ratings10.04 Ratings
Compliance management8.13 Ratings10.02 Ratings
Learning administration7.63 Ratings10.04 Ratings
Learning reporting & analytics10.02 Ratings10.04 Ratings
Social learning10.02 Ratings00 Ratings
User Ratings
SilkRoad LearningTrakstar Learn
Likelihood to Recommend
8.1
(12 ratings)
10.0
(13 ratings)
Likelihood to Renew
3.6
(2 ratings)
10.0
(5 ratings)
Usability
8.0
(1 ratings)
9.0
(1 ratings)
Availability
8.0
(1 ratings)
-
(0 ratings)
Performance
7.0
(1 ratings)
-
(0 ratings)
Support Rating
7.0
(1 ratings)
10.0
(2 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
4.0
(1 ratings)
9.0
(1 ratings)
Product Scalability
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
SilkRoad LearningTrakstar Learn
Likelihood to Recommend
SilkRoad
It is very well suited as a web based LMS. They have excellent customer service and support. Ask about the reporting features - these are challenging in many LMS applications. The training they provided for administrators is also very good. Overall a great company, and they are constantly working to improve the product
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Mitratech
We use Mindflash for a lot of our internal training needs, and it is very versatile to accomplish your needs in training employees in a variety of different areas. I've never tried to use it for external needs, but I feel like the software at the advanced level wouldn't suit that need very well at all. At the Pro level, you get a lot more flexibility, but the cost is prohibitive for the size of our company.
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Pros
SilkRoad
  • GreenLight is very good at keeping track of employee requirements through the use of qualifications. It is the backbone of how courses, classes, requirements and activities are assigned and monitored.
  • The content objects (development) portion of GreenLight is robust. It allows you to mix various content objects from different sources. For instance if you import a SCORM ecourse, an AICC ecourse and want to add an HTML page as an introduction, the software will allow you to combine all seamlessly into one course. In addition, the navigation and sequencing tools offer considerable functionality.
  • The reporting feature of this software is very good (but not best of class). The number of standard reports is fairly extensive and cover most needs. Having the ability to output files for further analysis and manipulation in Excel takes care of a number of areas where the standard reports fall short.
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Mitratech
  • Mindflash is very clean and user-friendly. Very easy for learners to navigate and understand.
  • Mindflash’s reporting tool is unmatched. You can pull any type of report you could want or need.
  • Customer service is top-notch. From our Sales Executive to our CSM, all the way up to the VP, our experience has been amazing.
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Cons
SilkRoad
  • 'my profile' has been a little glitchy for us but we are a very small team and don't use that element much, photos don't load or stay loaded
  • Sometimes the main list with due dates, type of training etc. seems hard for people to completely understand some more customizable sections here would be useful for us
  • On the whole, is not a customizable as other platforms we've used. Is good at tracking but not so much the kind of cataloging we need.
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Mitratech
  • Integration with Salesforce using professional level software. Mindflash's limited integration to only work with the higher level of Salesforce product.
  • More brand customization for multiple product line trainings.
  • Communication of trainers using Mindflash and sales team. We have multiple trainers sending invitations for training with no way for them to communicate with our sales team when a person has completed training.
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Likelihood to Renew
SilkRoad
Our training director has determined that the customer service and ease of use is too difficult. She intends to check into other LMS systems and end our contract with Silkroad.
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Mitratech
The number of people using Mindflash is only going to rise and we need a system that remains easy to use for everyone involved. [update] This is especially vital now that we've lost head count in critical departments. Getting all of our training and Safety objectives met would be impossible without Mindflash.
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Usability
SilkRoad
I have a better understanding of the system and so it is easier for me to use. The student side is very easy and simple for anyone to use.
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Mitratech
The interface is just so simple to understand. It's clean and efficient. We showed Mindflash off to the Safety group, who are not computer gurus and they were beyong excited to use it.
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Reliability and Availability
SilkRoad
There have been many times when the site was unavailable for a short time. Also, glitches and unexplained ed activity such as sending training notifications out to terminated employees.
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Mitratech
No answers on this topic
Performance
SilkRoad
It works well most of the time.
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Mitratech
No answers on this topic
Support Rating
SilkRoad
The questions regarding how to implement in the system are answered quickly and efficiently. If there is an issue with the technical side or integrations it takes forever to get results and after much escalating.
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Mitratech
Any problems or questions we have had with Mindflash have been handled promptly and effectively. I normally use the online chat option but have had to correspond with them through email and phone as well. We have never had an issue languish for weeks or months with Mindflash. They either fix the problem or let you know that the software isn't capable to handle the need at that point.
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Online Training
SilkRoad
some are thorough and others are not. I like that they are available for review.
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Mitratech
No answers on this topic
Implementation Rating
SilkRoad
No answers on this topic
Mitratech
If you're going to develop a short course to demo the product internally, don't bother avoiding your own topics. Mindflash rolls whatever content you create during the trial into your production environment when you decide to buy. The time taken to go from not having a system to being live with Mindflash is virtually instant. What you'll be wanting for is time to develop content and people to test it out.
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Alternatives Considered
SilkRoad
SilkRoad Learning is much easier to customize and roll out globally. The Skillsoft product was expensive, cumbersome, and required a large ramp up time. When working with clients on Skillsoft, too much had to be predetermined, the languages were not fully developed and learners had to pay each time they accessed a module and get reimbursement from the company - it was not effective.
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Mitratech
This is an alternate software that we have looked into, right now we don't have the need for the increased flexibility that Lesson.ly provides with learning from your mobile or tablet. We haven't seen a lot of those things as particularly useful for our current training methods, but we see the quality to be similar.
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Scalability
SilkRoad
The system went down/offline for 5 or 6 days in January. This is the month we have 3400 employees taking annual required training. It had several glitches afterwards that took months to correct.
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Mitratech
No answers on this topic
Return on Investment
SilkRoad
  • GreenLight has provided an easy route for our users to receive training online and in-class. They can quickly and easily search and sign up for anything on the catalog. Being in healthcare, we provide a lot of training on a constant basis. GreenLight has provided a great foundation for our company to accomplish it's training needs and goals.
  • Employees can quickly access and complete online trainings so that they can get back to their jobs.
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Mitratech
  • Mindflash has had a positive impact on our business because it allows us to train more new users with less effort, and ensure that trainees have access to the course materials for a period of time after they have started using our software to do their daily jobs. Review of the course materials allows them to get answers to common questions without having to submit requests to our support team, thereby reducing the administrative burden on our resources.
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ScreenShots

Trakstar Learn Screenshots

Screenshot of Trainer home - Get key information on how a program is doing with real-time graphs on the new Trainer Home. From here, viewers can dive into the details on users, courses and series using the convenient and persistent left navigation bar.Screenshot of Personalize the view - On every grid, the settings cog can be used to select the columns to view. This will be the new view even when logging in from a different computer. To maximize the content, collapse the left navigation bar to reveal just the icons.Screenshot of Filters - Advanced filters on users, courses, series and catalogs help get to just the list of items to focus on.Change, reset or keep these filters while moving across items.Screenshot of Bulk Actions - Once the list is filtered down to just the trainees to focus on, a couple of clicks a couple of clicks are required to take actions like setting a new deadline, reminding or dropping users.Screenshot of Export - Extract the whole list or the filtered list of trainees to Excel for further analysis.Screenshot of Trainer Photo - Take a photo in Mindflash and use it as a trainer photo.