TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SilkRoad Life Suite

    Score8 out of 10
    N/ASilkRoad Life Suite is an integrated suite applications : OpenHire for recruiting, RedCarpet for onboarding and life events, WingSpan for performance management, GreenLight for learning management, Point and Eprise for Social Collaboration and Content Management, and HeartBeat for HRIS/HRMS.N/A

    Snagajob

    Score6.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    Snagajob, or Snag (including technology from PeopleMatter acquired June 2016) is a recruiting and job posting marketplace and platform, designed to fit the specific needs of service-industry brands. Users can find applicants, hire employees, train workers, schedule teams, and evaluate performance using the Snag / Snagajob platform.N/A
    Pricing
    SilkRoad Life SuiteSnagajob
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SilkRoad Life SuiteSnagajob
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details—PeopleMatter is priced per location per month. The pricing is consistent for predictable budgeting and planning – as customers add additional locations, fees increase.
    More Pricing Information
    Community Pulse
    SilkRoad Life SuiteSnagajob
    Considered Both Products
    SilkRoad
    No answer on this topic
    Snagajob
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    SilkRoad Life SuiteSnagajob
    Onboarding
    Comparison of Onboarding features of SilkRoad Life Suite and Snagajob (Snag)
    Feature
    SilkRoad Life Suite
    5.8
    2 Ratings
    22% below category average
    Snagajob (Snag)
    -
    Ratings
    New hire portal7.62 Ratings00 Ratings
    Manager tracking tools5.12 Ratings00 Ratings
    Compliance tracking and reporting4.62 Ratings00 Ratings
    Best Alternatives
    SilkRoad Life SuiteSnagajob
    Small Businesses
    No answers on this topic
    LinkedIn Jobs
    Score7.9 out of 10
    Medium-sized Companies
    SumTotal (legacy)
    Score7.9 out of 10
    Glassdoor
    Score7.2 out of 10
    Enterprises
    Cornerstone Galaxy
    Score8.1 out of 10
    Handshake Talent Engagement Suite
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SilkRoad Life SuiteSnagajob
    Likelihood to Recommend
    6.0
    (4 ratings)
    6.2
    (19 ratings)
    Likelihood to Renew
    2.0
    (1 ratings)
    9.0
    (3 ratings)
    Usability
    6.5
    (2 ratings)
    8.6
    (4 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    2.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    4.7
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    SilkRoad Life SuiteSnagajob
    Likelihood to Recommend
    SilkRoad
    SilkRoad Life is well suited for hiring new employees and bringing them onboard quickly.
    Incentivized
    Read full review
    Snagajob
    PeopleMatter is well suited for location based, hourly hiring, and I would highly recommend it for onboarding in any scenario. It is not well suited today for corporate or professional recruiting. The onboarding and compliance components serve all audiences very well.
    Read full review
    Pros
    SilkRoad
    • Working with the career portal team has been great, but a small piece of the puzzle.
    Incentivized
    Read full review
    Snagajob
    • Simplifies the On-boarding process. Easy to find and sort through applicants based on the individual store needs. Ensures all onboarding is complete before moving forward with the new hire.
    • Integrations aid us in ensuring data flows through all systems based on our needs. Ensure the data is correct and duplicate entries no longer need to be made.
    • Customer service is quick to answer and solve your questions.
    • System is simple to use, our restaurant managers love the look and feel of the product.
    Read full review
    Cons
    SilkRoad
    • Access level could use some improvement for the users. i.e. limited documents tab access vs. eforms tab vs limited portal editing access.
    • Ability to give their administrators more access. i.e. manage and edit team members
    • Ability to give their administrators more access for control over paid e-forms
    • User friendlier way to upload regular documents.
    • Reporting!!!
    Incentivized
    Read full review
    Snagajob
    • I wish PeopleMatter had an option to limit the visibility of attachments. The MyDocuments section allows one to upload important documents pertaining to the employee but because we use PeopleMatter like an online employee file... there are just some things the employee does not need to see.
    • PeopleMatter has an option to have the employer upload documents they wish new hires to view and sign before their first day (i.e. policies, handbooks, etc.). However, it would be nice to make certain documents available to the job that the document pertains to. For example, there is a delivery driver statement that should be reviewed and signed by delivery drivers but this document shows up for all the other positions too such as for servers, cooks, and bartenders who do not need to read or review this document.
    Read full review
    Likelihood to Renew
    SilkRoad
    Our HR Director is looking to go with another company.
    Incentivized
    Read full review
    Snagajob
    I would definitely renew our use of PeopleMatter, because it would not be beneficial or cost effective for us to go back to doing it in house. If they are willing to listen to our needs and wants and update the program for the better on a regular basis why would you. I feel like we got in on the ground floor and we are evolving with them
    Read full review
    Usability
    SilkRoad
    Excellent onboarding tool. Easy to set up
    Incentivized
    Read full review
    Snagajob
    It is extremely simple to use.
    Read full review
    Support Rating
    SilkRoad
    No answers on this topic
    Snagajob
    The account reps were easily reachable. I have made different types of recommendation, especially about the communication part. There are videos and a help center with fairly quick response times. I can easily update my career site, and they even have a text to hire option. I have not used that yet, but we are discussing it.
    Incentivized
    Read full review
    Implementation Rating
    SilkRoad
    No answers on this topic
    Snagajob
    I would just say make sure you really think about how you are setting up the product. Are you using the roles correctly? Can we automate any processes
    Read full review
    Alternatives Considered
    SilkRoad
    SilkRoad is very far behind PeopleSoft!
    Incentivized
    Read full review
    Snagajob
    PeopleMatter is straight forward and easy to use - from the administrative side it is virtually an out of the box process. You plug in your locations, jobs, and availabilities, know your Onboarding steps, add a link to your website an go! It's not perfect but this was our first experience with any type of applicant tracking/onboarding/LMS - the reporting is more dynamic now than in the beginning and it is an evolution into what we truly can use!
    Read full review
    Return on Investment
    SilkRoad
    • Increased employee efficiency
    • Departments are now held accountable if a certain task was missed
    • Time saver
    Incentivized
    Read full review
    Snagajob
    • We have reduced the followups with hiring almost by 90%.
    • With reduced follow-ups, we don't have to have multiple people wasting their time on making sure that all hires have completed the required documentation.
    • We had zero failures in missing hiring documentation.
    • No more paper performance appraisals. Everything is online and easily trackable.
    Incentivized
    Read full review
    ScreenShots—

    Snagajob Screenshots

    Screenshot of Online Job ApplicationScreenshot of Six-Minute AssessmentScreenshot of Applicant Tracking and FilteringScreenshot of Training Course SetupScreenshot of Managing the ScheduleProduct screenshot