What users are saying about
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.3 out of 100
Based on 8 reviews and ratings
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.7 out of 100
Based on 7 reviews and ratings
Feature Set Ratings
Performance and Goals

2.3
SilkRoad Performance
23%
Workhuman
Feature Set Not Supported
N/A
SilkRoad Performance ranks higher in 3/3 features
SilkRoad Performance ranks higher in 3/3 features
Corporate goal setting

2.0
20%
1 Rating
N/A
0 Ratings
Subordinate goal setting

2.0
20%
1 Rating
N/A
0 Ratings
Individual goal setting

3.0
30%
1 Rating
N/A
0 Ratings
Performance Management

SilkRoad Performance
Feature Set Not Supported
N/A
8.0
Workhuman
80%
Workhuman ranks higher in 4/4 features
Workhuman ranks higher in 4/4 features
Manager note taking

N/A
0 Ratings
10.0
100%
1 Rating
Rater nomination workflow

N/A
0 Ratings
8.0
80%
1 Rating
Review reminders

N/A
0 Ratings
8.0
80%
1 Rating
Reporting

N/A
0 Ratings
6.0
60%
2 Ratings
Attribute Ratings
- Workhuman is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

1.0
SilkRoad Performance
10%
1 Rating
8.0
Workhuman
80%
3 Ratings
Support Rating

SilkRoad Performance
N/A
0 Ratings
10.0
Workhuman
100%
2 Ratings
Likelihood to Recommend
SilkRoad Performance
No, we just had a bad experience unfortunately.

Verified User
Professional in Human Resources
Information Technology and Services Company, 201-500 employeesWorkhuman
Besides rewards management, Workhuman is also useful in managing employee relations. Managers have a written log of thankyou notes, which can be presented as evidence in cases of grievances. The tool has a good list of vendors for employees to choose a variety of gift cards. It is easy to run reports. The interface is not very user friendly and employees need to refer to their training notes to navigate through the system

Verified User
Manager in Human Resources
Hospital & Health Care Company, 1001-5000 employeesPros
SilkRoad Performance
- Unfortunately our experience was very poor, so I don't have anything for what they do "particularly" well.

Verified User
Professional in Human Resources
Information Technology and Services Company, 201-500 employeesWorkhuman
- Globoforce makes the process of rewarding employees who do a great job easy for managers and leaders internationally
- Globoforce helped me write kind electronic thank-you notes that came through to their inboxes in great, simple formats
- Globoforce was great in showing clear options on what exactly I could use the eGift Card for from doing a great job on certain projects

Verified User
Analyst in Manufacturing
Retail Company, 10,001+ employeesCons
SilkRoad Performance
- Transparency about the capabilities of their system. We would have never chosen WingSpan had we had a clear picture of the limitations of their system.
- Ease of use - as an administrator we found it to be difficult to work with. Of course, improvements may have been made in this area since we used it last.
- The user interface could use some updating.

Verified User
Professional in Human Resources
Information Technology and Services Company, 201-500 employeesWorkhuman
- Their customer support could be improved.
Human Resources Business Partner
Saint Peter’s Healthcare SystemHealth, Wellness and Fitness, 1001-5000 employees
Pricing Details
SilkRoad Performance
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Workhuman
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Support Rating
SilkRoad Performance
No score
No answers yet
No answers on this topic
Workhuman
Workhuman 10.0
Based on 2 answers
The company has an in-house customer support team. They can be reached by email or phone. The response time is good and I do not have anything negative to say about them. The good thing is that the hours of operation are 24/7 so one can reach them anytime with questions about reward management.

Verified User
Manager in Human Resources
Hospital & Health Care Company, 1001-5000 employeesAlternatives Considered
SilkRoad Performance
We used Cvent following our WingSpan experience. It worked out much better and had more capability than WingSpan.

Verified User
Professional in Human Resources
Information Technology and Services Company, 201-500 employeesWorkhuman
I think this is a comparable recognition platform.
Human Resources Business Partner
Saint Peter’s Healthcare SystemHealth, Wellness and Fitness, 1001-5000 employees
Return on Investment
SilkRoad Performance
- I feel it set us back a bit, and also caused us to lose credibility with our management team after it turned out to be a "failed experiment."
- We have gone back to a manual system of doing goal setting that works better for us.

Verified User
Professional in Human Resources
Information Technology and Services Company, 201-500 employeesWorkhuman
- Globoforce helped me provide a faster way to send a meaningful thank you note to my colleagues via email as opposed to mailing it and expensing the shipping for each note

Verified User
Analyst in Manufacturing
Retail Company, 10,001+ employees