8 Ratings
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Score 6.3 out of 100
7 Ratings
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Score 7.7 out of 100

Feature Set Ratings

    Performance and Goals

    2.3

    SilkRoad Performance

    23%

    Workhuman

    Feature Set Not Supported
    N/A
    SilkRoad Performance ranks higher in 3/3 features

    Corporate goal setting

    2.0
    20%
    1 Rating
    N/A
    0 Ratings

    Subordinate goal setting

    2.0
    20%
    1 Rating
    N/A
    0 Ratings

    Individual goal setting

    3.0
    30%
    1 Rating
    N/A
    0 Ratings

    Performance Management

    SilkRoad Performance

    Feature Set Not Supported
    N/A
    8.0

    Workhuman

    80%
    Workhuman ranks higher in 4/4 features

    Manager note taking

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Rater nomination workflow

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Review reminders

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Reporting

    N/A
    0 Ratings
    6.0
    60%
    2 Ratings

    Attribute Ratings

    • Workhuman is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    1.0

    SilkRoad Performance

    10%
    1 Rating
    8.0

    Workhuman

    80%
    3 Ratings

    Support Rating

    SilkRoad Performance

    N/A
    0 Ratings
    10.0

    Workhuman

    100%
    2 Ratings

    Likelihood to Recommend

    SilkRoad Performance

    No, we just had a bad experience unfortunately.
    Anonymous | TrustRadius Reviewer

    Workhuman

    Besides rewards management, Workhuman is also useful in managing employee relations. Managers have a written log of thankyou notes, which can be presented as evidence in cases of grievances. The tool has a good list of vendors for employees to choose a variety of gift cards. It is easy to run reports. The interface is not very user friendly and employees need to refer to their training notes to navigate through the system
    Anonymous | TrustRadius Reviewer

    Pros

    SilkRoad Performance

    • Unfortunately our experience was very poor, so I don't have anything for what they do "particularly" well.
    Anonymous | TrustRadius Reviewer

    Workhuman

    • Globoforce makes the process of rewarding employees who do a great job easy for managers and leaders internationally
    • Globoforce helped me write kind electronic thank-you notes that came through to their inboxes in great, simple formats
    • Globoforce was great in showing clear options on what exactly I could use the eGift Card for from doing a great job on certain projects
    Anonymous | TrustRadius Reviewer

    Cons

    SilkRoad Performance

    • Transparency about the capabilities of their system. We would have never chosen WingSpan had we had a clear picture of the limitations of their system.
    • Ease of use - as an administrator we found it to be difficult to work with. Of course, improvements may have been made in this area since we used it last.
    • The user interface could use some updating.
    Anonymous | TrustRadius Reviewer

    Workhuman

    • Their customer support could be improved.
    Kristen Shlossberg | TrustRadius Reviewer

    Pricing Details

    SilkRoad Performance

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Workhuman

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Support Rating

    SilkRoad Performance

    No score
    No answers yet
    No answers on this topic

    Workhuman

    Workhuman 10.0
    Based on 2 answers
    The company has an in-house customer support team. They can be reached by email or phone. The response time is good and I do not have anything negative to say about them. The good thing is that the hours of operation are 24/7 so one can reach them anytime with questions about reward management.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    SilkRoad Performance

    We used Cvent following our WingSpan experience. It worked out much better and had more capability than WingSpan.
    Anonymous | TrustRadius Reviewer

    Workhuman

    I think this is a comparable recognition platform.
    Kristen Shlossberg | TrustRadius Reviewer

    Return on Investment

    SilkRoad Performance

    • I feel it set us back a bit, and also caused us to lose credibility with our management team after it turned out to be a "failed experiment."
    • We have gone back to a manual system of doing goal setting that works better for us.
    Anonymous | TrustRadius Reviewer

    Workhuman

    • Globoforce helped me provide a faster way to send a meaningful thank you note to my colleagues via email as opposed to mailing it and expensing the shipping for each note
    Anonymous | TrustRadius Reviewer

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