SilkRoad Performance vs Workhuman (formerly Globoforce)

• Unfortunately our experience was very poor, so I don't have anything for what they do "particularly" well.

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• Globoforce makes the process of rewarding employees who do a great job easy for managers and leaders internationally
• Globoforce helped me write kind electronic thank-you notes that came through to their inboxes in great, simple formats
• Globoforce was great in showing clear options on what exactly I could use the eGift Card for from doing a great job on certain projects

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• Transparency about the capabilities of their system. We would have never chosen WingSpan had we had a clear picture of the limitations of their system.
• Ease of use - as an administrator we found it to be difficult to work with. Of course, improvements may have been made in this area since we used it last.
• The user interface could use some updating.

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• Their customer support could be improved.

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• I feel it set us back a bit, and also caused us to lose credibility with our management team after it turned out to be a "failed experiment."
• We have gone back to a manual system of doing goal setting that works better for us.

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• Globoforce helped me provide a faster way to send a meaningful thank you note to my colleagues via email as opposed to mailing it and expensing the shipping for each note

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