SilkRoad Performance vs. Workhuman

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SilkRoad Performance
Score 8.0 out of 10
N/A
SilkRoad Performance (formerly WingSpan) is SilkRoad's employee performance management product and is one component of the Life Suite platform.N/A
Workhuman
Score 9.2 out of 10
N/A
Workhuman Cloud is a SaaS platform solution designed to fuel company culture through recognition, engagement, performance, work-life harmony, inclusion, and belonging, boasting more than six million users in 30+ languages, in 180 countries, generating 100 million instances of human connection. Combined with business insights from Workhuman IQ, the platform provides leaders with proactive insight and tools used to understand issues as they develop and to help make the right decisions to align…N/A
Pricing
SilkRoad PerformanceWorkhuman
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SilkRoad PerformanceWorkhuman
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SilkRoad PerformanceWorkhuman
Features
SilkRoad PerformanceWorkhuman
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
SilkRoad Performance
2.3
1 Ratings
107% below category average
Workhuman
-
Ratings
Corporate goal setting2.01 Ratings00 Ratings
Subordinate goal setting2.01 Ratings00 Ratings
Individual goal setting3.01 Ratings00 Ratings
Best Alternatives
SilkRoad PerformanceWorkhuman
Small Businesses
iSpring LMS
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Score 9.5 out of 10
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Score 7.3 out of 10
Medium-sized Companies
Reviewsnap
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Score 9.0 out of 10
Bonusly
Bonusly
Score 9.5 out of 10
Enterprises
Predictive Index Behavioral Assessment
Predictive Index Behavioral Assessment
Score 9.5 out of 10
Achievers
Achievers
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SilkRoad PerformanceWorkhuman
Likelihood to Recommend
1.0
(1 ratings)
8.9
(29 ratings)
Usability
-
(0 ratings)
8.8
(26 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
SilkRoad PerformanceWorkhuman
Likelihood to Recommend
SilkRoad
No, we just had a bad experience unfortunately.
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Globoforce (Workhuman)
It is definitely very well suited for cases like how my company uses it (which is a platform to celebrate colleagues and peers within the company, public or privately—depending on your choice). It feels good to write a review on someone I care about and want to celebrate. Maybe it would be less appropriate if the reviews were to be mandatorily public, but I don't know if that even exists.
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Pros
SilkRoad
  • Unfortunately our experience was very poor, so I don't have anything for what they do "particularly" well.
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Globoforce (Workhuman)
  • Globoforce makes the process of rewarding employees who do a great job easy for managers and leaders internationally
  • Globoforce helped me write kind electronic thank-you notes that came through to their inboxes in great, simple formats
  • Globoforce was great in showing clear options on what exactly I could use the eGift Card for from doing a great job on certain projects
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Cons
SilkRoad
  • Transparency about the capabilities of their system. We would have never chosen WingSpan had we had a clear picture of the limitations of their system.
  • Ease of use - as an administrator we found it to be difficult to work with. Of course, improvements may have been made in this area since we used it last.
  • The user interface could use some updating.
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Globoforce (Workhuman)
  • In my experience, current prepaid cards for cash and his platform has the worst support and compatibility for Mexico establishments and commerce hance it is limited the use for Mexico.
  • I think there are too many steps to submit an award
  • In my opinion, we need to refresh and offer more products and services compatible to redeem credit earn on platform
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Usability
SilkRoad
No answers on this topic
Globoforce (Workhuman)
The system is straightforward to use. Only a few steps need to be completed to recognize someone for their hard work or contribution. However, a couple of areas need work: 1) A way to request points for recognition. Currently there is no way to do this 2) A way to easily send a recognition to anyone in the company.
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Support Rating
SilkRoad
No answers on this topic
Globoforce (Workhuman)
The company has an in-house customer support team. They can be reached by email or phone. The response time is good and I do not have anything negative to say about them. The good thing is that the hours of operation are 24/7 so one can reach them anytime with questions about reward management.
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Alternatives Considered
SilkRoad
We used Cvent following our WingSpan experience. It worked out much better and had more capability than WingSpan.
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Globoforce (Workhuman)
me personally never used a different recoginition platform before using Workhuman. since i started working at my current company, Workhuman has met our company needs with its easy to use interface. strong focus on company values. it's been great fit for our culture and goals. we are excited to keep using the platform
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Return on Investment
SilkRoad
  • I feel it set us back a bit, and also caused us to lose credibility with our management team after it turned out to be a "failed experiment."
  • We have gone back to a manual system of doing goal setting that works better for us.
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Globoforce (Workhuman)
  • I do not think there is any negative impact. We had a homegrown rewards management tool. It was useful in communicating with employees.
  • It was difficult to run reports in the past and we had to maintain accounts with different vendors. It was difficult as we could only work with a limited number of companies to obtain gift cards.
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ScreenShots