What users are saying about
43 Ratings
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Score 6.7 out of 101

Likelihood to Recommend

SilkRoad Recruiting

I think OpenHire is best for a small company (max about 2500 employees). The more employees you have the more HR people you should have and this can get expensive. I know most larger companies are using more advanced systems as well (Workday). During the selection process be sure to determine how many OpenHire users you would need. Ask whether your managers will be willing to work in the system as well or whether HR would have to own the entire process. If you are EEOC compliant, make sure you ask about diversity posting, APP tracking of applicants, and reporting needs. If you require an onboarding tool, SilkRoad offers RedCarpet. I found it to be very complex and hiring managers refused to use it. If you require an onboarding tool, definitely look into it. The demo may look great but there were a lot of implementation steps done to make it work and it just didn't fit our company culture. So make sure it fits yours.
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Feature Rating Comparison

Recruiting / ATS

SilkRoad Recruiting
5.6
Job Requisition Management
SilkRoad Recruiting
6.0
Company Website Posting
SilkRoad Recruiting
6.2
Publish to Social Media
SilkRoad Recruiting
6.8
Job Search Site Posting
SilkRoad Recruiting
6.1
Customized Application Form
SilkRoad Recruiting
5.2
Resume Management
SilkRoad Recruiting
5.9
Duplicate Candidate Prevention
SilkRoad Recruiting
2.0
Candidate Search
SilkRoad Recruiting
6.2
Applicant Tracking
SilkRoad Recruiting
5.8
Collaboration
SilkRoad Recruiting
6.0
Task Creation and Delegation
SilkRoad Recruiting
6.6
Email Templates
SilkRoad Recruiting
6.4
User Permissions
SilkRoad Recruiting
5.5
Notifications and Alerts
SilkRoad Recruiting
5.8
Reporting
SilkRoad Recruiting
4.3

Pros

SilkRoad Recruiting

  • OpenHire does integrate well with agencies as you can assign agency recruiters as users to directly share candidate information.
  • OpenHire's ability to set up templates for correspondence with candidates is easy to use and helps efficiently manage candidate communciations.
No photo available

Cons

SilkRoad Recruiting

  • We no longer use Silkroad largely because it caused me more work. There was no ability to make documents required in the application process. Although we said a resume, transcripts, a specific list of references and cover letter were required in the posting more than 90% of applications were missing something which forced me to correspond with thousands of applicants and wasted a lot of time.
  • They lack integrity. We were promised customer support for applicants when we purchased Silkroad but it was yanked about a year later. It wasted even more of my time and showed a lack of integrity on the part of the company.
  • It lacked some of the reporting we needed and every time we needed something special it was an extra cost.
Diaman Amsler profile photo

Likelihood to Renew

SilkRoad Recruiting

SilkRoad Recruiting 5.0
Based on 12 answers
OpenHire is working well and we aren't thinking of changing anytime soon.
Cassandra Simone profile photo

Usability

SilkRoad Recruiting

SilkRoad Recruiting 6.0
Based on 3 answers
It's very self-explanatory. Sometimes it sacrifices customizability for user-friendliness, however.
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Support

SilkRoad Recruiting

SilkRoad Recruiting 5.0
Based on 2 answers
The support for Silkroad is awful. I know they are working on it and it seems to be slightly better but it's still not great. I have had multiple cases I have never heard from them on, others I have had to follow-up multiple times and one that took a year
Erin Seay profile photo

Alternatives Considered

SilkRoad Recruiting

NeoGov is a more simple system but just being able to require specific documents has been a huge time saver for us. Other elements in NeoGov aren't as robust but still it saves me a lot of time compared to OpenHire.
Diaman Amsler profile photo

Return on Investment

SilkRoad Recruiting

  • Efficient Applicant Processing
  • Integrated 3rd Party applications
  • Improved reprting of applicant data
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Pricing Details

SilkRoad Recruiting

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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