What users are saying about
Likelihood to Recommend
OpenHire works well for the needs at my current company since we typically do not have a very high volume of open positions, and much of the requisition and hiring is managed outside the system. For example, the hire requisitions and offers are handled completely outside the system. For the basics of applicant tracking and reporting, this system is a cost-effective choice. If, however, you are looking for a sophisticated ATS with more advanced features and the ability to customize to your process, I would not recommend OpenHire.
Professional in Human ResourcesSemiconductors Company, 1001-5000 employees
Feature Rating Comparison
Job Requisition Management
Company Website Posting
Publish to Social Media
Job Search Site Posting
Customized Application Form
Duplicate Candidate Prevention
Task Creation and Delegation
Notifications and Alerts
- For the most parts applicants found it easy to appy.
- It was easy to keep track of hiring pools.
- It did a good job of keeping history of applicants and jobs.
- We no longer use Silkroad largely because it caused me more work. There was no ability to make documents required in the application process. Although we said a resume, transcripts, a specific list of references and cover letter were required in the posting more than 90% of applications were missing something which forced me to correspond with thousands of applicants and wasted a lot of time.
- They lack integrity. We were promised customer support for applicants when we purchased Silkroad but it was yanked about a year later. It wasted even more of my time and showed a lack of integrity on the part of the company.
- It lacked some of the reporting we needed and every time we needed something special it was an extra cost.
Likelihood to Renew
Based on 12 answers
We will most likely look around at other systems when our contract is up. Our team is familiar with the system so going through a process of learning another system at this time is not exciting to us. We would like to see what other systems can offer us.
Professional in Human ResourcesReal Estate Company, 501-1000 employees
Based on 3 answers
It's very self-explanatory. Sometimes it sacrifices customizability for user-friendliness, however.
Employee in Human ResourcesRetail Company, 10,001+ employees
Based on 2 answers
The support for Silkroad is awful. I know they are working on it and it seems to be slightly better but it's still not great. I have had multiple cases I have never heard from them on, others I have had to follow-up multiple times and one that took a year
Representative in Human ResourcesNon-Profit Organization Management Company, 1001-5000 employees
Return on Investment
- Overall, improved candidate experience/shortened application process
- Improved and easier process for internal candidates to apply
- Lost some automation of features moving to OpenHire in comparison to our previous applicant tracking system
Employee in Human ResourcesDefense & Space Company, 501-1000 employees
Premium Consulting/Integration Services—
Entry-level set up fee?