Item: SilkRoad Recruiting
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

We used it to recruit across the organization, managers and HR used it. It addressed the issue of our [organization] being all over the US and managers and HR being in Ohio and made it easy for everyone to see the status of an open position at any time and know where it was in the process.

Pros and Cons

Notifying decision-makers when to take action
Easily identifying status on a dashboard
Allowing us to customize the process

Support is slow and not always helpful
Processes are very complicated and hard to understand
Documentation is high level
Interface with onboarding not as clean or fully featured as advertised

Return on Investment

The cost was very high
It made managers more involved in the process
It got managers involved earlier than they had been in the past
It forced managers to stay involved in their recruiting and not just wait for HR to hire someone

Alternatives Considered

[N/A]

Key Insights

Do you think SilkRoad Recruiting delivers good value for the price?

Not sure

Are you happy with SilkRoad Recruiting's feature set?

Yes

Did SilkRoad Recruiting live up to sales and marketing promises?

Did implementation of SilkRoad Recruiting go as expected?

Would you buy SilkRoad Recruiting again?

Other Software Used

SilkRoad Onboarding (RedCarpet)

Likelihood to Recommend

We had a lot of bumps along the way with SilkRoad but finally hit a point where we had it working the way we wanted and doing what we needed. it took some time to understand how much functionality was there and how to customize it. it takes a while to learn how to use many of [the] features and to set up task queues for who [interviews] someone etc. The biggest issue for us was finding the interface between the recruiting and onboarding products was not very good, it did not bring over all the data and it required [maintaining] a duplicate set of tables.

I miss it now that I don't have it.

Overall Satisfaction with SilkRoad Recruiting