A good software ... Just needs an upgrade!
August 26, 2016
A good software ... Just needs an upgrade!
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with SilkRoad Recruiting
Our organization uses SilkRoad Recruiting for all our organization's hiring needs. The platform is used by tellers all the way up to the CEO. The platform allows us to screen and review resumes and share them with our managers and departments located all across the DFW area.
- Tracking notes for sharing with other hiring managers.
- Workflows to keep managers and recruiters on track and constantly communicating.
- Standard email templates to make communicating with prospective employees easy.
- Connecting applications for the same person. There seems to be a missing link between allowing someone who we have declined and would never hire and allowing them to apply again and put them back in the stack without taking into account previous decisions.
- Interface needs to be updated.
- Customization is not very good. You have to go with what you are given
- No real impact because we have a small recruiting department
- Has helped lower turnover over the past two years because of the ability to track notes
- Taleo and iVantage
SilkRoad is definitely an improvement from the previous two [products] we have used. We selected SilkRoad Recruiting because it boasted more features than we were looking for at the time and it also tied into the SilkRoad HRMS system.
SilkRoad Recruiting Feature Ratings
Using SilkRoad Recruiting
18 - Hiring Manager, Recruiters and Executives
2 - We have 1 Recruiter currently using the system on a daily basis. The Human Resources Manager uses the system every other day or depending on requisitions and hiring needs.
- Screening
- Interviewing
- Hiring
- Housing interview notes
- Housing background checks and credit checks
- Not sure at this time.
Evaluating SilkRoad Recruiting and Competitors
Yes - iVantage, the system was very outdated and old school and the only way you could get an update for the system was to pay for someone to fly out and come and install the update.
- Product Features
- Product Reputation
- Vendor Reputation
Product Features. It was a huge improvement from iVantage.
Probably would have held of on making the purchase until we had attended one of the large HR Technology fairs and seen what was out there. We jumped on SilkRoad because of a referral from business partner who used it.
SilkRoad Recruiting Support
| Pros | Cons |
|---|---|
Good followup No escalation required Support understands my problem | Less knowledgeable Not kept informed Difficult to get immediate help Slow Initial Response |
Yes - The most recent one yes.
Cannot recall.
Using SilkRoad Recruiting
| Pros | Cons |
|---|---|
Like to use Technical support not required Quick to learn Feel confident using | Unnecessarily complex Inconsistent |
- Sending candidates emails from email templates
- Forwarding resumes to hiring managers
- Taking notes
- Moving candidates between stages
- Connecting candidates who keep applying over and over again and connecting dispositions