Simplify360 vs. UNICEPTA

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Simplify360
Score 7.8 out of 10
N/A
Simplify360 is a Social Business Intelligence company headquartered in Carrollton, Texas with global clients & operations. Simplify360 is an integrated enterprise solutions provider; offering Social Marketing Suite for agencies, Social Contact Center for BPOs and Social Command Center for Enterprises. Simplify360 operates directly or through partners in the US, Malaysia, Korea, Brazil and the Netherlands to name a few. The company’s products and services are sold in over 100 countries.N/A
UNICEPTA
Score 7.0 out of 10
N/A
The UNICEPTA Media Intelligence Platform, based on the former Ubermetrics platform, offers a view of a brand's media landscape. Designed for real-time performance, it enables the user to track, interpret, and act on media content from across the globe – spanning online, print, broadcast, and social channels.N/A
Pricing
Simplify360UNICEPTA
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Simplify360UNICEPTA
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Simplify360UNICEPTA
Best Alternatives
Simplify360UNICEPTA
Small Businesses
Dialpad Support
Dialpad Support
Score 9.1 out of 10
Mention
Mention
Score 9.4 out of 10
Medium-sized Companies
Dialpad Support
Dialpad Support
Score 9.1 out of 10
Mention
Mention
Score 9.4 out of 10
Enterprises
Verint Community
Verint Community
Score 9.8 out of 10
Brandwatch
Brandwatch
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Simplify360UNICEPTA
Likelihood to Recommend
8.9
(6 ratings)
8.9
(7 ratings)
Likelihood to Renew
8.8
(6 ratings)
-
(0 ratings)
Support Rating
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Simplify360UNICEPTA
Likelihood to Recommend
Nextiva
To talk directly to the Simplify 360 management and take a call post that. One of the key aspects of investing in any enterprise software is how easy the implementation is and how much support that a company can get in the early implementation process. We have had a quick ramp up learning the tool and had constant interactions with the team at Simplify to better understand and manage issues or get questions answered
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UNICEPTA
Ubermetrics Delta is the perfect tool for (social) media analysis and monitoring. It visualizes dialogues (almost) in realtime and helps to handle any social media incident. Furthermore it helps to quantify the impact and virality of conversation and dialogues on the internet, social media, etc. With the additional possibility to analyze offline communication it is easy to compare the differences between online and offline marketing and PR.
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Pros
Nextiva
  • BeFirst publishes to multiple social channels for clients. The publishing module makes publishing very easy and effective.
  • Workflow allows our team to handle customer service requests and brand management issues very quickly to maintain a company's reputation.
  • The ease of set up in the listening module, makes brand reputation very effective.
  • The platform does offer platform provide sentiment analysis, and it works great. The team has found that is very easy to keep up conversations and answer customer for clients or forward the infomation to said client.
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UNICEPTA
  • We have been using Ubermetrics in various areas. In sales, we use it for monitoring in order to recognize the tender at an early stage. The marketing department uses this tool to check what is spread across the brand, but also to keep track of sponsorship.
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Cons
Nextiva
  • I will like to see some improvement in the intuitiveness of the system. There are some great features hidden behind the curtains.
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UNICEPTA
  • Actually, there is nothing we disliked about Ubermetrics. We are looking forward to the international expansion of Ubermetrics’ online media coverage which may fairly take another while though.
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Likelihood to Renew
Nextiva
We have a great relationship with the Simplify team and anyone in our team is able to reach out to them and get answers to questions is a wonderful benefit of working with them. Also we have collaborated with the team to enhance the product, which again is a very welcome gesture from a company that sells a product that helps enterprises listen in to people and support them.
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UNICEPTA
No answers on this topic
Alternatives Considered
Nextiva
In side by side analysis, Simplify 360 was much easier to set up teams, work flow and the brand monitoring was quite a bit more accurate
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UNICEPTA
Storio and Percolate make it much more difficult to build boolean connections in their searches. Thus, the results are often misleading
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Return on Investment
Nextiva
  • Reduction of weekly and monthly report building time by over 70%
  • Lead generation increased by over 30%.
  • Online brand negativity neutralized by over 80%.
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UNICEPTA
  • Ubermetrics Delta helped to track and analyze the virality of posts, press releases etc., and thus helped to steer the performance of press and marketing campaigns.
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ScreenShots

UNICEPTA Screenshots

Screenshot of uberView - the customizable dashboardScreenshot of Dashboard - Navigation and indicationScreenshot of Mention view - This is how Delta displays mentionsScreenshot of Virality distribution - Understanding how an article grew online. Visualizing virality over media segments (x axis) in relation to time (y axis).Screenshot of Reporting designer - Customizing report layouts