TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sitecore Send

    Score8.7 out of 10
    N/ASitecore Send, formerly Moosend, is an email marketing platform featuring drag and drop editor and templates for newsletters, automated workflow, mailing list management with custom fields and advanced segmentation, and personalized content.

    $10

    Per Subscriber

    Zoho Campaigns

    Score8.9 out of 10
    N/AZoho Campaigns is an email marketing and social networking campaigning tool for smaller companies that helps create, send, and track effective email campaigns. It features list management and segmentation, A/B Testing, tracking and reporting, automation, and mobile campaign management.

    $0

    Pricing
    Sitecore SendZoho Campaigns
    Editions & Modules
    Starting Price
    $10.00
    Per Subscriber
    Maximum Price
    $760.00
    Per Subscriber
    Forever Free
    $0
    Standard Plan
    $3 for 500 contacts
    per month
    Professional Plan
    $4.5 for 500 contacts
    per month
    Pay as you go
    $14 for 500 contacts
    Offerings
    Pricing Offerings
    Sitecore SendZoho Campaigns
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Sitecore SendZoho Campaigns
    Considered Both Products
    Sitecore
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    6 Answers
    91%
    Would buy again
    10 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    91%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    82%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    100%
    Implementation went as expected
    9 Answers
    Features
    Sitecore SendZoho Campaigns
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Sitecore Send and Zoho Campaigns
    Feature
    Sitecore Send
    9.3
    10 Ratings
    14% above category average
    Zoho Campaigns
    9.3
    26 Ratings
    14% above category average
    WYSIWYG email editor8.710 Ratings9.725 Ratings
    Dynamic content8.79 Ratings9.926 Ratings
    Ability to test dynamic content8.19 Ratings9.823 Ratings
    Landing pages8.18 Ratings9.718 Ratings
    A/B testing10.06 Ratings9.822 Ratings
    Mobile optimization10.08 Ratings5.024 Ratings
    Email deliverability reporting10.09 Ratings9.726 Ratings
    List management10.09 Ratings9.925 Ratings
    Triggered drip sequences10.06 Ratings9.820 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Sitecore Send and Zoho Campaigns
    Feature
    Sitecore Send
    10.0
    8 Ratings
    26% above category average
    Zoho Campaigns
    9.8
    26 Ratings
    24% above category average
    Dashboards10.08 Ratings9.825 Ratings
    Standard reports10.08 Ratings9.826 Ratings
    Custom reports10.06 Ratings9.822 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Sitecore Send and Zoho Campaigns
    Feature
    Sitecore Send
    10.0
    6 Ratings
    20% above category average
    Zoho Campaigns
    8.6
    4 Ratings
    5% above category average
    URL Validation10.06 Ratings9.74 Ratings
    Link Tracking10.06 Ratings9.74 Ratings
    Image Validation10.06 Ratings9.84 Ratings
    Inbox Display10.05 Ratings4.94 Ratings
    Email Accessibility Tools10.06 Ratings7.84 Ratings
    Spelling and Grammar Check10.05 Ratings00 Ratings
    Spam Testing10.06 Ratings00 Ratings
    Email Previews10.06 Ratings9.84 Ratings
    Best Alternatives
    Sitecore SendZoho Campaigns
    Small Businesses
    Mad Mimi
    Score10 out of 10
    Mad Mimi
    Score10 out of 10
    Medium-sized Companies
    Campaign Monitor by Marigold
    Score9 out of 10
    Campaign Monitor by Marigold
    Score9 out of 10
    Enterprises
    Emma by Marigold
    Score8.5 out of 10
    Emma by Marigold
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Sitecore SendZoho Campaigns
    Likelihood to Recommend
    8.7
    (10 ratings)
    9.8
    (26 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    8.7
    (2 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Sitecore SendZoho Campaigns
    Likelihood to Recommend
    Sitecore
    UI presented by this application is not only unique but also important to implement for further creation. Hence a proven and tested application for tracing the developments at all places to check the capability of the developmental process. It’s a powerful email marketing tool and helps to maintain the client’s relationship with full support.
    Incentivized
    Read full review
    Zoho
    It is well suited in scenarios:
    1. Well-defined static list with proper info.
    2. Not building email templates from scratch
    3. Litmus testing involved
    4. Easy to use simple automation journeys involved
    Not well-suited scenarios:
    1. Complex Customer journeys
    2. Dynamic content involved
    3. Integration with other products other than the ZOHO suite
    4. Testing API limits
    Incentivized
    Read full review
    Pros
    Sitecore
    • Moosend is the best application to trace the business development and to create ideas through email marketing
    • This tool is helpful in the atomization of developments on a certain level
    • It promotes business opportunities in the market with innovation and ideas
    Incentivized
    Read full review
    Zoho
    • The best thing about this software is its integration with G-suite.
    • It's user interface is so easy that any user can learn it quickly. And it is very easy to operate.
    • It helps users to engage subscribers via various social media platforms.
    • It allows users to compare various email campaigns.
    Incentivized
    Read full review
    Cons
    Sitecore
    • If you have more than 1000 subscribers you will be required to upgrade to the Pro plan.
    • Free plan users have limited customer support.
    Incentivized
    Read full review
    Zoho
    • Zoho should start by throwing this tool in the trash and then recreate it from scratch. There are so many flaws I would be here all year trying to list them all. Start by the fact that creating templates is an absolute nightmare. You'll find over and over again that something that should be easily executed can't be done. It is NOT a plug and play program. Everything is trial and error.
    • The reporting SUCKS bad. It gives you basics, but if you want any real insights... I have to export all my data into my own spreadsheets to compare results from multiple campaigns.
    • Customer service is B.A.D. You'll spend HOURS upon HOURS with a tech support team that knows less than you. The only time anything gets accomplished is when you work with a programmer. BUT, you'll seriously waste 1-2 hours explaining a problem to someone who is only taking notes. You'll get so frustrated when they try to show you how they think it works and you respond with... "I know how this works because I have used it for a year - the problem is that it stopped working the way it always did before. They will argue with you. You will respond accordingly. They will close tickets without resolution. Speaking of tickets, you'll never get one. They say they will take care of it and a week later you will follow-up and no one will have any idea what is going on. You'll start from scratch and be even more frustrated. You will learn to "fix" it on your own or deal with it, broken.
    • After two years, I'm still not sure if my emails even make it to an inbox. When asked, you'll be told that you need to write better subject lines. I call bull****. Don't rely on this product to deliver your email. And don't question Zoho, as it will always be your fault.
    • You can't use this tool to send to ANY group email addresses. You can't even override the system. I have a lot of clients that use info@xxx.com or sales@xxx.com, etc. and I have to send them personal emails since this will not allow them to be sent. They say it is to protect them from getting blacklisted. I call bull**** again.
    • The templates offered by the system are crap - unless you only send holiday emails. Not a large selection of just generic templates. You'll be pulling your hair out trying to use their builder to create your own. In the end, you'll end up sending emails with nothing "pretty" about them.
    Incentivized
    Read full review
    Likelihood to Renew
    Sitecore
    No answers on this topic
    Zoho
    Because I am a single user organization and the subscription is free for up to 3 users.
    Incentivized
    Read full review
    Usability
    Sitecore
    Pretty straight forward but it takes sometime to get used to. Not exactly like WordPress or other open source cms but it gets the job done
    Incentivized
    Read full review
    Zoho
    Zoho Campaigns is a powerful email sending tool. Zoho Campaigns is highly user-friendly and intuitive software. Complex email marketing tasks are simplified by Zoho Campaigns. Best part of Zoho Campaigns is that when you upload the email addresses it verifies that emails are valid or not. I have never seen this feature except in Zoho Campaigns.
    Read full review
    Alternatives Considered
    Sitecore
    Moosend is known as more of an industry standard than BuzzStream (which is a more budget tool), and it shows. BuzzStream has clearly cut corners in areas of usability and general UI, where Moosend, on the other hand, seems to have done it right from the beginning. Moosend is so much less clunky than the other tools we evaluated.
    Incentivized
    Read full review
    Zoho
    Zoho Campaigns is not for beginners to email marketing, but it’s an excellent choice for those who want to send out a lot of emails with few restrictions and great reporting. It’s a no-brainer if you’re already a Zoho user, as Campaigns is included in Zoho One subscriptions and integrates nicely with other Zoho apps.
    Incentivized
    Read full review
    Return on Investment
    Sitecore
    • Moosend is quite affordable (500,000 emails for $500), so it's easy to see an ROI. It only takes a few recipients converting to make a campaign worth the spend.
    Incentivized
    Read full review
    Zoho
    • It allows us to communicate with all our customers or lists together or individually, and to track how successful our campaigns are.
    • Customer Service is a target area of why we use Zoho Campaigns, and it meets our needs greatly.
    • To date we have not really measured the ROI or impact that Zoho Campaigns has on our marketing efforts but with this product it certainly has the means to do such.
    Incentivized
    Read full review
    ScreenShots

    Zoho Campaigns Screenshots

    Screenshot of Template editorScreenshot of Real-time analyticsScreenshot of List managementScreenshot of Send time optimizationScreenshot of Automation—WorkflowsScreenshot of Dashboard