Siteglide vs. Volusion

As already mentioned, migrating websites from Adobe Business Catalyst, or any other platform is a strength. Using the Siteglide CLI, websites can be migrated as a static site to Siteglide, thus greatly reducing the amount of work necessary for the migration. Also, as long as developers are acquainted with HTML, CSS, Liquid, and Javascript, building sites with Siteglide can be done rapidly using their Siteglide Studio site builder. One of the additional strengths of Siteglide is Webapps. These can be easily used to provide the display and manipulation of dynamic data. The site can be designed so that users can change information without knowing anything about the underlying code. It allows a form-driven way to update site pages.

Volusion is a good company if you're starting out. The problem is that, if you want more complexity out of the program, you're kind of stuck. Also the regular time out errors and slow downs can be very frustrating. Packages that miss overnight deadlines because your system stops working can cost you customers. In today's highly competitive market, that's just something that's hard to put up with. If you have a lower volume of business you might be able to work around these issues.

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• Webapps
• Members Zones
• Data access

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• Templates are pre-built for a good end user experience. I've gone through the process of building custom sites as well as tweaking both free and paid templates that Volusion's design team provides.
• Their support team didn't use to be as helpful, but in recent years have answered nearly all questions I've had. Their support section within the database provides detailed walkthrus as well.
• Order processing is easy once you've been trained on the system. We got to a point where nearly the entire process was automated from initial purchase through shipping.

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• Some features are still under development
• Billing plans occasionally cost more than competition, mainly because of the way Platform OS works
• "Drag and Drop" website building and maintenance could be improved in order to compete with other site-builders. Less reliance on knowing HTML, CSS, Liquid, Javascript, etc. would be a good direction to go in the future.

• API calls use the previous call as a reference, even if you weren't the one we made the previous call. Can lead to data gaps, so you often have to set a manual date range to look back to make sure you aren't missing any data.
• Not as customizable as most ecommerce platforms
• Not as many integration options as most platforms

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When you spend so much time with a product like this and not only have you witnessed its growth, but you almost feel like you are next those that make the decisions of building features a certain way, you can't help but want to stay and be a part of their continued growth. It's simply a great product. Can it improve? By all means! But it will only improve because of users and avid resellers like me.

There could be an improvement for "non-programmers" and drag and drop editing. However, Siteglide's target market of website development agencies is well served and a great fit. Sites can be migrated from other platforms quickly and easily. New responsive websites can be developed quickly using Siteglide Studio and then robust functionality can be built out quickly and reliably. There is a wide range of features included in Siteglide and more features and upgrades are being rapidly added. The environment is built on a stable and performance-oriented platform. This allows agencies to provide excellent service on a worldwide basis.

I know what to do to add a new product, promotion or do an analysis of sales.

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Very responsive and a great system in place to facilitate communication.

You have to wait on hold for at least 45 minutes every call—the tech support person never knows the answer right away so they put you on 10 minute holds only to come back and say they're still looking for answers. The chat function could take days to get a response. Our "Dedicated Account Manager" never checks in or answers, nor are they ever in the office when we call. It's like they try to be as unavailable as possible until you forget why you even called in the first place. Insane.

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It is best to use the built-in features and recommended services for the most turn-key experience (ie. Skipjack for payment processing so that it can all be done from the Volusion backend).

Siteglide knocks the socks off Duda in terms functionality, it's eCommerce isn't a match for Shopify (yet) but it's got a lot more flexibility and functionality than Shopify which comes up short if businesses want to do more than sell products...and versus WordPress, well, it's just much more professional and doesn't fall on its arse.

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While k-eCommerce was very glamorous to us because it integrates with our main workflow, it just didn't have some of the marketing features that are so integral to the way we do business online. The set-up costs were also way too high. Volusion is so affordable and feature heavy, it makes it very difficult for any shopping cart provider to compete. You can find others who are competitively priced and have similar features, but they simply aren't as robust (at least for the way we use it)

• It allows us to seel complicated sites to customers with lower budgets
• It's quick to migrate sites to
• It's cost effective

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• Honestly, when you're in the dashboard, the UX is simply horrendous. I mean, everything that should be 1-2 clicks away is 4-6 clicks away, and each pages takes at least four seconds to load. You just find yourself wasting a lot of time waiting for things to load. This should be more simple.