Likelihood to Recommend
Skilljar is well suited to self-paced courses that need to be accessed by users in any location at any time. It hosts a variety of content that adult learners can use to upskill in the areas that are relevant to them. While you can host live virtual events through the platform, it is not ideal for situations where regular student interactions or instructor facilitation is needed, as there is not a discussion forum feature.
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Thinkific is well suited for users who who want to make an impact teaching online, whether that's to B2C with independent course creators, or B2B where you're training clients, partners and internal staff for a company (which is how we deployed the Thinkific Plus plan). Deployment or migration is easy and the speed and ease of course creation and publication is second to none. It's probably the easiest LMS to administer whilst still providing a powerful suite of tools that give you the insight you need to grow your course business.Thinkific is ideal for creating a customer education program for your business, automating onboarding of client training and training partners too. The range of plans Thinkific offer equally make it ideal for smaller personal course creators too.
Read full review Pros The design is simple. If you're looking for a complex or beautiful platform, this isn't it. However, Skilljar makes things very easy to follow and build within. Navigating Skilljar is very logical. it is easy to set up a new course and navigate within that course. Read full review The price for the basic tier is very good compared to other platforms and what you get in it. The look and feel of the site is simply beautiful, even if I'm allowed to customize to certain extent, they maintain things very neat. Allowing to upload videos directly to the platform is a lifesaver. Read full review Cons We've had one particular outstanding ticket for quite some time now There are some features that require custom code--it would be nice if this was a built-in functionality More flexibility to make widespread changes. Sometimes we have to go into every single course to make a change Read full review Although it has some great third-part integrations it would be great if it offered more such as links with email service providers such as Mailerlite Assignment feature to be available on the lower tier plans Improve the file size uploads for images and videos Provide a lot more themes Read full review Likelihood to Renew
I like what you are using and how we are doing it. Also, changing systems is a lot of work
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We will continue to use Thinkific for our company pieces of training. Until we are able to create our own in house portal, this is an excellent source to have a learning management software tool that is easy to use and easy to implement without much technical training to administer
Read full review Usability
I think it's great overall; so many things are easy to use. However, there is room for improvement. Navigating can be confusing at times - especially when it comes to domains, theming, live event courses and where certain settings live and what you can and can't do from each page
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I've used other learning management systems over the last 5 years and believe Thinkific is easily one of the ones that make getting started with zero tech skills or know-how easy peasy. Everything is laid out very well in how to set up your online school, create your courses and market and sell your courses. They provide a lot of great videos tutorials and offer a useful webinar series to help you understand how to market your courses like a pro
Read full review Reliability and Availability
I've never had any issues with accessing Thinkific but I can see when it has been a problem for others. When I get updates on when they are doing maintenance to their platform I tend to make sure that is not the day I plan to be working on my school so as not to get frustrated
Read full review Performance
When it comes to the performance of Thinkific for me I find that it's good but could be better. I tend to think that the larger the files and videos you upload on your courses may add to the impact of it's uploading (not sure if that's actually true or not). But overall the performance of Thinkific via my tablet and desktop is very good when I have a fast speed broadband speed
Read full review Support Rating
I’m fairly experienced with LMS’ and don’t usually require help or support on topics. The CSM team is quite good overall however more than often time between meetings and solutions (at least from my experience) can take time. Regardless, the team has been helpful and answers all questions - or comes back with an emailed solution
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I rate Thinkific a ten because of its excellent customer service, ease of use, high-quality product, fair price with excellent ROI, and because they keep making improvements. Using Thinkific solved the problems of piecing together our course with various
plugins, iframes, and payment processing software. It's easy to create a course website for people who can't write code.
Read full review Implementation Rating
Do a good job of preparing your internal teams (IT, Salesforce, etc.) about the work they will have in the process
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The implementation period took time like it would in earning and using any new tool. It was more about being organised, having better time management processes in place and having people you were able to reach out to if you were every able stuck. The other key ting with the implementation period was giving yourself a realistic time scale to get the job completed.
Read full review Alternatives Considered
Compared to other LMS it has great features, plus a faster learning curve and is very easy to manage. Other platforms could be cheaper but are pretty limited, and others have way to much features that we were not going to use and with a very high cost, so complex that the company even would need a specific lms manager, something that we don't have atm
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Overall, if I had the choice, Thinkific would be one of the tools in using an online course for instructors and private institutions. The higher-tiered plan is a bit steep for contractor instructors who may need to pay for it themselves to show the course would be a good course for the school to create. The free 3-course is helpful without the bells and whistles. The free program offers you to create three courses and keep all the profit from selling your courses minus a small transaction fee that won't break the break.
Read full review Scalability
The opportunities to scale your online course business with Thinkific is endless. They provide a great range of plans with features, integrations and support to suit the needs of any business as different levels. The key here is knowing where to start with the budget you have and then knowing when it's time to scale up and the tools and resources it will require.
Read full review Return on Investment Our customers seem to be getting onboarded efficiently. Giving our customers a good experience helps us retain them longer. So far, we are still not able to come up with solid metrics that it provides evidence of ROI. If Skilljar could somehow come up with clear, actionable metrics about customer success and how that relates to ROI then I think it would be vastly better. To be fair, we roll the cost of using Skilljar in the overall price, otherwise, we would charge customers and have a revenue stream to measure. Read full review Ability to attract leads with a FREE membership library option Ability to quickly and easily deliver course content without much of a learning curve for course creators If you need affiliates to help sell your product, even though they advertise that they have the option for affiliates, if you want to do it right you must use an additional integration for affiliate software. Read full review ScreenShots Skilljar Customer Education Software Screenshots