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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Skilljar by Gainsight

    Score8.3 out of 10
    N/ASkilljar’s Customer Education LMS Platform is a solution to educate, engage, and retain everyone a business interacts with. An external LMS for customer and partner education, it is a Gainsight solution since the 2025 acquisition.N/A

    Tovuti LMS

    Score6.6 out of 10
    Mid-Size Companies (51-1,000 employees)
    Tovuti LMS is a learning management system used by organizations to create, deliver, and monitor training programs. The platform supports multiple use cases, including employee onboarding, compliance training, customer education, and partner enablement. The system is designed for mid-market businesses, public-sector groups, and organizations managing training for both internal and external audiences. The software features native course authoring tools that generate structured…

    $7,500

    per year

    Pricing
    Skilljar by GainsightTovuti LMS
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Skilljar by GainsightTovuti LMS
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Tovuti LMS uses annual subscription pricing based on user count, training use case, feature needs, integrations, implementation support, security requirements, and optional services. Pricing starts at $7,500 annually for up to 100 users and includes platform access, onboarding, account management, Customer Success support, 24/7 ticket support, email support, launch guidance, and core LMS capabilities. Included platform capabilities cover unlimited courses, learning paths, course assignments, SCORM/xAPI/cmi5 support, reporting dashboards, custom reports, user management, mobile learning, native integrations, API access, custom branding, gamification, ecommerce tools, and social learning features. AI Course Creator pricing is customized based on usage, content volume, and client needs. Specialized onboarding, professional services, and LMS-as-a-Service options are priced separately based on each organization’s onboarding needs, goals, configuration complexity, and service scope.
    More Pricing Information
    Community Pulse
    Skilljar by GainsightTovuti LMS
    Considered Both Products
    Gainsight
    No answer on this topic
    Tovuti LMS
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    73 Answers
    97%
    Would buy again
    33 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    63 Answers
    94%
    Delivers good value for the price
    29 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    73 Answers
    91%
    Happy with the feature set
    31 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    56 Answers
    90%
    Lived up to sales and marketing promises
    26 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    60 Answers
    94%
    Implementation went as expected
    29 Answers
    Features
    Skilljar by GainsightTovuti LMS
    Learning Management
    Comparison of Learning Management features of Skilljar by Gainsight and Tovuti LMS
    Feature
    Skilljar by Gainsight
    9.2
    26 Ratings
    7% above category average
    Tovuti LMS
    9.5
    34 Ratings
    14% above category average
    Course authoring10.022 Ratings9.733 Ratings
    Course catalog or library8.925 Ratings9.632 Ratings
    Player/Portal8.921 Ratings9.629 Ratings
    Mobile friendly10.020 Ratings8.428 Ratings
    Progress tracking & certifications7.826 Ratings9.733 Ratings
    Assignments10.019 Ratings9.632 Ratings
    Compliance management8.417 Ratings9.721 Ratings
    Learning administration10.024 Ratings9.633 Ratings
    Learning reporting & analytics9.526 Ratings9.729 Ratings
    Social learning8.914 Ratings9.029 Ratings
    Gamification8.43 Ratings00 Ratings
    Single Sign On (SSO) Enabled Learning10.03 Ratings00 Ratings
    Learning content00 Ratings9.629 Ratings
    Customer Training Tools
    Comparison of Customer Training Tools features of Skilljar by Gainsight and Tovuti LMS
    Feature
    Skilljar by Gainsight
    9.6
    3 Ratings
    0% below category average
    Tovuti LMS
    -
    Ratings
    Customer Feedback Collection8.93 Ratings00 Ratings
    Customer Training Library Curation10.03 Ratings00 Ratings
    User Permissioning10.03 Ratings00 Ratings
    Best Alternatives
    Skilljar by GainsightTovuti LMS
    Small Businesses
    No answers on this topic
    TalentLMS
    Score8.2 out of 10
    Medium-sized Companies
    No answers on this topic
    iSpring LMS
    Score9.6 out of 10
    Enterprises
    No answers on this topic
    Bridge LMS, Skills & Performance Management
    Score7.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Skilljar by GainsightTovuti LMS
    Likelihood to Recommend
    9.5
    (78 ratings)
    9.4
    (34 ratings)
    Likelihood to Renew
    8.2
    (2 ratings)
    9.3
    (3 ratings)
    Usability
    10.0
    (53 ratings)
    9.3
    (20 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.0
    (52 ratings)
    9.5
    (31 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    9.8
    (2 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Skilljar by GainsightTovuti LMS
    Likelihood to Recommend
    Gainsight
    Skilljar is fantastic for structured onboarding processes. If you're
    looking to streamline and standardize the onboarding experience for your
    customers, especially for software or complex products, this platform
    is a gem. It allows you to create step-by-step courses guiding users
    through functionalities, reducing confusion and accelerating their
    learning curve.When you need versatility in content delivery, Skilljar is spot-on.
    Whether it's video tutorials, interactive quizzes, downloadable
    resources, or live webinars, the platform accommodates various formats.
    It's perfect for accommodating different learning styles and ensuring
    engagement.
    For scenarios that demand highly complex simulations or immersive
    learning experiences, Skilljar's capabilities might fall short. While it
    supports interactive elements, extremely sophisticated simulations
    might require additional specialized software or platforms.
    Incentivized
    Read full review
    Tovuti LMS
    The amount of support available alone makes this system as great as it is! This is the 4th LMS I've worked with and the 3rd I've personally had a hand in setting up. Tovuti LMS is by far the most user-friendly on both the admin and end-user sides that I've experienced. This system works great for our users many of whom are 65+ in age, so the user-friendly part is essential. I know I've already said it, but the amount of support provided by the Tovuti Team is top-notch. If someone that I'm dealing with doesn't have an immediate answer to my query someone else always gets back to me in a timely manner. I no longer have to spend additional time searching for answers.
    Incentivized
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    Pros
    Gainsight
    • Unlimited courses, learning paths, quizzes, pages, plans, and certifications
    • Ease of use for students, administrators, and content creators
    • Customer Success and Service are top notch. The CSMs are genuinely committed to helping you achieve your metrics and goals
    • Asking for and listening to customer feedback for enhancements
    • Developer Center where people with little to no coding experience can learn how to use and apply HTML templates and code snippets to customize your site
    Incentivized
    Read full review
    Tovuti LMS
    • Customization - we support internal and external users, the ability to have unique registrations fields for the different audiences is a game changer, the ability to build custom reports is helpful as well.
    • Interactive Content Tools - Love the ability to create interaction with users so it is not just text or videos they are looking at.
    • Ease of Use on End User Side - It's not tricky, all levels of tech savvy users can find success as learners!
    Incentivized
    Read full review
    Cons
    Gainsight
    • Would love to see parent/child courses so that when something is updated in the parent course that change is automatically reflected in the clones of that course.
    • Features that allow for the translation of content to allow access to content across languages.
    • Re-onboarding process when the usage of Skilljar changes hands within out company in order to address knowledge gaps.
    Incentivized
    Read full review
    Tovuti LMS
    • iFraming has always been an interesting feature to try out, but the design can be tricky. Allowing for my useable iFraming activities is always on my list.
    • Offering reporting/results on interactive videos is something I've been missing from the start. We use interactive videos to provide checkpoints of understanding, but there's no result section on the back end to review students' responses - only a numerical score is provided.
    • Toggling between personal dashboards and team lead dashboards is a great capability, but this opens a new tab. I'd rather everything stay within one tab and navigate through that!
    Incentivized
    Read full review
    Likelihood to Renew
    Gainsight
    I like what you are using and how we are doing it. Also, changing systems is a lot of work
    Incentivized
    Read full review
    Tovuti LMS
    We have established the training department to extend our training capabilities into one central area. I have mentioned training production, internal and external sales staff. But the training department will surely delve into the HR area of new hire orientation, annual recertification processes, etc. We truly have just scratched the surface of this iceberg. Now that we have made the investment, we will surely continue with this product. I cannot see us moving to another product at all. We will definitely renew our subscription with Tovuti
    Incentivized
    Read full review
    Usability
    Gainsight
    The learning curve for Skilljar is not too steep, and I've renewed our contract twice now. I've been able to add additional administrators and get them up to speed on platform functionality within a day. Plus, Skilljar provides awesome resources to help you learn how to use is. The Help Center has articles for almost everything, and when in doubt, their amazing CSMs (like ours, ...) provide exemplary support/advice.
    Read full review
    Tovuti LMS
    As far as building the program, once you have learned the basics it is very easy to upload and create content. They also provide a ton of resources and have an extremely responsive help team, so when and If I am stuck, Tovuti is quick to help me find the solution. The test users I have given access to have all mentioned the ease of navigation and use of the program overall.
    Incentivized
    Read full review
    Reliability and Availability
    Gainsight
    No answers on this topic
    Tovuti LMS
    I have yet to have an outage on the availability. As far as I know, no trainee has run into it either. Excellent rating on that front
    Incentivized
    Read full review
    Performance
    Gainsight
    No answers on this topic
    Tovuti LMS
    I have worked with so many software packages that are slow to load, take for ever for screen changes, etc. I do not have that issue here with Tovuti at all. I have yet to really do any reporting on it as we are fairly new with the package, but if it operates like the rest of the system, then I am going to assume that reporting will be no more difficult than the rest of the platform
    Incentivized
    Read full review
    Support Rating
    Gainsight
    I have opened several support cases in the past and at times felt like little was being done to resolve the issues I was having. For example, when searching the use against a training credit, Skilljar said the code was fully used, yet only 1 had been used. The support team seemed to not have interest in learning why this was happening and ensuring it does not happen again. The issue was resolved with this particular case, but I have no idea if it was the only training credit having this issue. At times I feel like the issues we encounter do not seem as important to the support team
    Incentivized
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    Tovuti LMS
    The pre-sales team was very helpful and responsive and then stopped responding to my mail as soon as I had signed the contract, not even a reply from the last couple of emails sent. The post-sale teams are engaged and quick to respond and really good. Unfortunately, I need to use them more than I should, and sometimes the reply is "we don't support that feature", but the support from the support team is excellent.
    Incentivized
    Read full review
    Online Training
    Gainsight
    No answers on this topic
    Tovuti LMS
    Hayden was awesome. He knows his product inside and out and was able to answer all my questions. I had a lot of questions. I was actually starting to build courses while I was going through the training so that when the next session on the schedule came up, I had even more questions about what I had done vs the way I maybe should have. In the end, I was doing my own hands-on while going through the training. Tovuti is that easy to use.
    Incentivized
    Read full review
    Implementation Rating
    Gainsight
    Do a good job of preparing your internal teams (IT, Salesforce, etc.) about the work they will have in the process
    Incentivized
    Read full review
    Tovuti LMS
    The implementation had extremely wonderful support from Tovuti in the form of a series of one-on-one meetings to hear the clients needs and intended usage and then to set up the platform to meet those needs while demonstrating how to use it.
    Incentivized
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    Alternatives Considered
    Gainsight
    Skilljar provides stronger customization features, more code snippet options, more styling tools, and more effective integrations. These include Credly, Salesforce, and SCORM. Additionally, the catalog is all part of the same system, making it easy to manage. The analytics tools are also more robust, and the customer service is much more helpful and responsive
    Incentivized
    Read full review
    Tovuti LMS
    Tovuti LMS is super easy to use compared to Relias. Relias is very clunky and we always would have learners have issues with the platform. Tovuti's buildout process compared to Relias is very clean and easy to use. The analytics and reporting are also amazing, plus the cost is so much more affordable for what you're getting. The only caveat to this is that Relias has content included and the content is well done.
    Incentivized
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    Contract Terms and Pricing Model
    Gainsight
    No answers on this topic
    Tovuti LMS
    I helped with the decision to purchase the software but purchasing did the contract work. They seemed satisfied so I am going with that
    Incentivized
    Read full review
    Scalability
    Gainsight
    No answers on this topic
    Tovuti LMS
    Scalability is great. We bought their first 'size' package and that covers 300 trainees. Transitioning to the next level is more a matter of accounting and payment. My take on it is that its just a matter of paying the higher level of subscription and its done
    Incentivized
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    Professional Services
    Gainsight
    No answers on this topic
    Tovuti LMS
    Top shelf
    Incentivized
    Read full review
    Return on Investment
    Gainsight
    • Our customers seem to be getting onboarded efficiently. Giving our customers a good experience helps us retain them longer.
    • So far, we are still not able to come up with solid metrics that it provides evidence of ROI. If Skilljar could somehow come up with clear, actionable metrics about customer success and how that relates to ROI then I think it would be vastly better. To be fair, we roll the cost of using Skilljar in the overall price, otherwise, we would charge customers and have a revenue stream to measure.
    Incentivized
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    Tovuti LMS
    • Improved Communications.
    • Decision making has improved.
    • Problems caused by spatial or temporal distances are no longer a problem.
    • Facilitates the distance training experience.
    • Third-party courses can be modified and adapted to the level and demands of the students in order to reuse them.
    • Learning management with a high level of automation and integration.
    Incentivized
    Read full review
    ScreenShots

    Skilljar by Gainsight Screenshots

    Screenshot of the Skilljar Dashboard, where all needed tools are accessed through a single interface.Screenshot of The training portal, which is the URL where published courses will be located, and where trainees can register for, access and complete training.

This URL can be set up as a custom domain using a website, like training.yoursite.com. Or a Skilljar domain can be used, like yoursite.skilljar.com. The look of the training portal can be customized to match a company's brand and colors.Screenshot of some of the analytics to measure  and track learner progress, in the analytics suite where content success is analyzedScreenshot of content that can be offered with Skilljar’s authoring tools. Multiple learning pathways based on user role, skillset, or use case can be created, as well as native video and audio with embedding from external hostsScreenshot of the built-in assessment & certifications engine that enables users to showcase their expertise, along with built-in assessment tools and verifiable badges and certificates.

    Tovuti LMS Screenshots

    Screenshot of a unique landing page for loginScreenshot of courses, appearing in TovutiScreenshot of checklists, where learners can find what's importantScreenshot of where managers can see everything they need to know, in one place