Tovuti Onboarding and Support Exceeds Expectations

Our administrators who chose not to participate in their trainings have had to get some assistance from those of us who did engage with the up-front learning, meaning some elements aren't above and beyond intuitive in where the features are housed, but for those who learned from their staff it's been great.

The customer service has been beyond amazing. From our first conversation with Tovuti, they have been dedicated to helping us create exactly what we had envisioned. Their onboarding was four hour-long, one-on-one trainings where I was able to work directly with one of their employees on our course development. These meetings were recorded and sent for future reference, but also their customer service has resolved any and all minor questions I've had since within minutes! I am grateful for their product and its functionality, but the people are what set it above the rest.

Tovuti is great to users who are new to LMS development and/or organizations where number of logins/accounts will fluctuate.

With return to in-person events, we may utilize a large LMS less but it is yet to be seen.

The implementation had extremely wonderful support from Tovuti in the form of a series of one-on-one meetings to hear the clients needs and intended usage and then to set up the platform to meet those needs while demonstrating how to use it.