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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Skype (discontinued)

    Score7.1 out of 10
    N/ASkype (the personal edition or Skype free) was a web meeting, video conferencing, and VoIP software, now superseded by Microsoft Teams' free edition and unsupported from May 2025.

    $2.99

    per month

    Splunk SOAR

    Score9.1 out of 10
    N/ASplunk now offers a security orchestration, automation, and response (SOAR) platform via its acquisition of Phantom. Splunk Security Orchestration and Automation (Splunk SOAR) provides playbook automation and is available as a standalone solution.N/A
    Pricing
    Skype (discontinued)Splunk SOAR
    Editions & Modules
    United States Subscription
    $2.99
    per month
    North America Subscription
    $6.99
    per month
    India Subscription
    $7.99
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Skype (discontinued)Splunk SOAR
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Skype (discontinued)Splunk SOAR
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    85 Answers
    100%
    Would buy again
    41 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    80 Answers
    100%
    Delivers good value for the price
    34 Answers
    Happy with the feature set
    85%
    Happy with the feature set
    84 Answers
    100%
    Happy with the feature set
    41 Answers
    Lived up to sales and marketing promises
    84%
    Lived up to sales and marketing promises
    53 Answers
    90%
    Lived up to sales and marketing promises
    26 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    70 Answers
    97%
    Implementation went as expected
    37 Answers
    Features
    Skype (discontinued)Splunk SOAR
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Skype (discontinued) and Splunk SOAR
    Feature
    Skype (discontinued)
    6.2
    138 Ratings
    24% below category average
    Splunk SOAR
    -
    Ratings
    High quality audio6.5135 Ratings00 Ratings
    High quality video7.2133 Ratings00 Ratings
    Low bandwidth requirements5.5130 Ratings00 Ratings
    Mobile support5.5118 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Skype (discontinued) and Splunk SOAR
    Feature
    Skype (discontinued)
    6.2
    119 Ratings
    25% below category average
    Splunk SOAR
    -
    Ratings
    Desktop sharing5.5118 Ratings00 Ratings
    Whiteboards6.860 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Skype (discontinued) and Splunk SOAR
    Feature
    Skype (discontinued)
    6.0
    118 Ratings
    31% below category average
    Splunk SOAR
    -
    Ratings
    Calendar integration6.185 Ratings00 Ratings
    Meeting initiation6.3106 Ratings00 Ratings
    Integrates with social media4.465 Ratings00 Ratings
    Record meetings / events7.077 Ratings00 Ratings
    Slideshows6.268 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Skype (discontinued) and Splunk SOAR
    Feature
    Skype (discontinued)
    5.3
    111 Ratings
    42% below category average
    Splunk SOAR
    -
    Ratings
    Live chat5.5110 Ratings00 Ratings
    Audience polling5.364 Ratings00 Ratings
    Q&A5.362 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Skype (discontinued) and Splunk SOAR
    Feature
    Skype (discontinued)
    7.4
    101 Ratings
    9% below category average
    Splunk SOAR
    -
    Ratings
    User authentication8.988 Ratings00 Ratings
    Participant roles & permissions7.183 Ratings00 Ratings
    Confidential attendee list6.260 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Skype (discontinued) and Splunk SOAR
    Feature
    Skype (discontinued)
    6.5
    4 Ratings
    12% below category average
    Splunk SOAR
    -
    Ratings
    Video conferencing5.74 Ratings00 Ratings
    Audio conferencing6.54 Ratings00 Ratings
    Video screen sharing6.14 Ratings00 Ratings
    Instant messaging7.94 Ratings00 Ratings
    Best Alternatives
    Skype (discontinued)Splunk SOAR
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    No answers on this topic
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    No answers on this topic
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    Palo Alto Networks Cortex XSOAR
    Score1.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Skype (discontinued)Splunk SOAR
    Likelihood to Recommend
    9.3
    (140 ratings)
    8.1
    (40 ratings)
    Likelihood to Renew
    10.0
    (5 ratings)
    7.5
    (3 ratings)
    Usability
    6.0
    (4 ratings)
    8.2
    (1 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    8.2
    (40 ratings)
    Support Rating
    10.0
    (42 ratings)
    8.2
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    10.0
    (3 ratings)
    8.2
    (1 ratings)
    Configurability
    10.0
    (1 ratings)
    8.2
    (1 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    8.2
    (1 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Skype (discontinued)Splunk SOAR
    Likelihood to Recommend
    Discontinued Products
    Having interacted with a new replacement tool, Microsoft Teams, it is challenging to recommend Skype, as it lacks some essential features, such as being less equipped with the latest updates, and it is not platform-independent, causing issues on PCs and phones, as well as during calls that might hinder work.
    Incentivized
    Read full review
    Cisco
    Our company has very complex and dynamic security operations because of the large number of security tools and systems that we need to manage and coordinate. Moreover, it helps us to meet many regulatory and compliance requirements because it helps us to automate and document our security operations. We also use it to streamline our security operations and improve our response to potential threats.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • The instant chat function is great. Very straightforward, easy to use, easy to learn, no technical issues.
    • Video calls are pretty easy also, user friendly and a mostly stable connection with no issues.
    • Voice calls are easy also, eliminates the need for an external landline or the need to use your cell phone. Clear connections, not really any dropped calls.
    Incentivized
    Read full review
    Cisco
    • Its security orchestration and integration capability that supports multiple tools.
    • Easy coding that automates our security actions.
    • Enables us to easily collaborate and respond to security issues faster.
    • Splunk SOAR is a flexible product that is easy to deploy.
    • Efficient tracking and monitoring capability.
    • Excellent real-time reporting functionality.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Skype is a RESOURCE hog. People who have limited bandwidth will have poor call quality.
    • It is hard to figure out how to use emojis and upload images in the chat.
    • The background images do not fool anybody....it is clearly not your real background.
    Incentivized
    Read full review
    Cisco
    • A lack of instruction It can be difficult to contact the support staff. Limited experience from current users.
    • It takes some effort to set up and learn new technology at first. More assistance is required from the support staff. The product's price needs to go down.
    • Cost of the larger version.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    I have given this rating as this need to give more than that as it's very helpful for us and makes our work more efficient and fast.
    Read full review
    Cisco
    As we already have a lot of clients being catered with Splunk SOAR and because Splunk SOAR is robust and efficient, we are already using it, and we have understood the product to a certain extent, I feel we are personally more enticed to use and scale it to a lot of business.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    Skype is not as good as Facetime in terms of ease to glance at it and figure out how it works. I think that's a result of Skype trying to be too many things at once. A lot of the menu and UI could be streamlined, and I would jettison some of the additional functions that have been tacked on over the years to simplify. That being said, while some options are slightly hard to find, they all work flawlessly once found.
    Incentivized
    Read full review
    Cisco
    Building playbooks through the visual editor is fine for basic tasks, but once you start chaining complex logic or integrating 3rd party APIs you hit a wall that requires deep scripting knowledge.
    Incentivized
    Read full review
    Performance
    Discontinued Products
    No answers on this topic
    Cisco
    We are able to automate almost every one of our use cases, even our threat-hunting, and threat intel procedures. We have 20+ playbooks and cover almost everything, even searching logs into Splunk, looking into TIP and external systems, enrichment, and collecting evidence for analysts; it can perform concurrent playbooks running.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    I am not aware of the current support level for Skype for business, as I have never used even though I have the product. However, the support for Skype's personal paid users is not where it could be. Users who pay for Skype features do not have a clear path to reach out to support. So, rating 6, can be better as soon as I need to use Skype for business support and get a good experience. I will say that I will renew Skype for Business subscription, which is a significant inconsistency on my end. The explanation is that Skype for Business comes bundled with Office for Business, with no additional cost, so why not.
    Incentivized
    Read full review
    Cisco
    Splunk Support is always great! In addition the Community is very efficient and active.
    Incentivized
    Read full review
    In-Person Training
    Discontinued Products
    No answers on this topic
    Cisco
    I never followed an in-person training, I gave my evaluation based on the online training
    Incentivized
    Read full review
    Online Training
    Discontinued Products
    No answers on this topic
    Cisco
    I followed training for Phantom admins and it opened a world for me
    Incentivized
    Read full review
    Implementation Rating
    Discontinued Products
    It can be used on the phone via mobile application as well as on the desktop by logging in to the website. Easily installed and ready to use.
    Incentivized
    Read full review
    Cisco
    I already said that the main key insight is the knowledge of Phantom, so a detailed training for all the people involeved.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    We use Skype in combination with Grasshopper. While Grasshopper acts as a routing toll free number with extensions, if we are making calls directly, we do it through Skype. Skype's desktop and mobile apps are easier to use, and provide unlimited local calls at a flat, affordable rate. Allowing our team to use their existing mobile or desktop devices without additional hardware for business office phone calls is important, and Skype makes that possible
    Incentivized
    Read full review
    Cisco
    Splunk Phantom integrates well with Splunk ES and has many integrations. One thing that I liked about XSOAR as compared to Phantom is that it has an "app-store" where you can download not only app integrations (similar to Phantom) but Playbooks and dashboards as well.
    Incentivized
    Read full review
    Scalability
    Discontinued Products
    No answers on this topic
    Cisco
    me and the customers I encountered found it flexible and scalable
    Incentivized
    Read full review
    Professional Services
    Discontinued Products
    The service provided is up to date, as discussed before buying.
    Read full review
    Cisco
    No answers on this topic
    Return on Investment
    Discontinued Products
    • Skype made keeping in touch with an advisor in Mexico very easy. The initiative there resulted in 5 new partnerships.
    • Skype has helped me with account management for at least 3 customers in LATAM--usually it's a fast way to answer a question about a support renewal.
    • For about 9 months Skype helped me stay in touch with a colleague in Prague. We would meet once a week to go over sales activities.
    Incentivized
    Read full review
    Cisco
    • The playbooks are valuable. They are the core component. Being able to implement and build a code process to work through and scale out what we want to do is valuable
    • Before its use, analyzing each email would take at least 15 to 20 minutes, with some complex cases taking up to 30 minutes...With the automation provided by Splunk Phantom, we could significantly reduce the amount of time and human effort required to complete this task
    Incentivized
    Read full review
    ScreenShots