Slack vs. Staffbase

I think Slack works really well in office settings, or even for any group of people who need an easy way to communicate with each other through organized channels. It may not be the best for those who intend to use it as a social media type app, it is more geared towards business use.

Incentivized

Staffbase is well-suited for companies who want to drive and measure employee engagement through meaningful content. I wouldn't recommend it for companies that maintain a complex SharePoint environment with years of legacy content. It is not intended to be a CMS system. It is a dynamic platform that makes it's easy to share information through the mobile or desktop app and email and push notifications. You don't need a large team to manage it.

Incentivized

• Fast, stable and easy huddles
• Channels are created easily, and it's simple to communicate to a broader team
• You can acknowledge any message by reacting to it using emojis.
• It is really easy to add new users
• You can sort all your messages so you don't miss any important communication
• You can add applications to create an 'all in one' environment

Incentivized

• Easy to use back-end for posting and managing content—you don't have to rely on IT for support.
• Software update releases are included in the licensing fees. No need to get outside developers involved in making changes to the platform.
• Employee segmentation is extremely easy with an API from your HRIS system.
• Translations are a breeze!
• Creating forms on the go is easy and efficient!
• Use your existing organization's SSO for ease of use and security.

Incentivized

• The notification within the web app has to be better in terms of missed notifications, while not looking at screen, maybe have a reminder notification every 15 minutes
• The messages have to arrange themselves according to the urgency or some importance level need to be introduced for the messages

Incentivized

• @Mentions could be added.

Incentivized

As useful as Slack has become within our company, I feel fairly confident we will continue to use Slack as a communication tool. They continue to improve their software and add value to its use within our office. Customer service delivers, which is an absolute must. Looking forward to how they improve.

Incentivized

As long as you use the basic chat features and nothing more, it really is super easy to understand and use. Once you want to take advantage of some of the more advanced features and capabilities, that's when things get complicated. Anyone who has use SMS or a chat program before will be able to figure out the basics though, so rolling this out should be relatively straightforward and not required exhaustive training. Teaching chat etiquette is something else though.

I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.

It always helps if you communicate to everyone in the organization how important it is to drop whatever other chat tools they are using and jump quickly to Slack. They will all fall in love with it.

Incentivized

Slack is the superior offering for what we do and who we communicate with. The other programs offer basic features, but Slack continues to innovate and is business-first, which is very helpful for our small team. The feature set and integrations are better in Slack than other offerings we have evaluated

Incentivized

Since we selected Staffbase, they are one of a few companies that haven't been acquired or changed its business model. We would have invested a lot of time and money rebuilding our intranet otherwise. We selected them because of the standard features included, the free updates, and the reasonable licensing fees. They understand the value of communicating with non-desk employees and keeping them engaged.

Incentivized

• We have a story when one guy mentioned in a our site group with tag @here about his wedding, he didnt know that @here works only for people who are online, so most of the people missed the message, slack is not the best place to update about the important things
• Slack helps to solve and be updated if you have an internal problems and you want to know how the solving goes

Incentivized

• Engagement levels increased for non-desk employees without access to a PC.
• We leverage the tool as part of our crisis management activities, without having to invest in an additional platform.
• We can issue surveys quickly without investing in additional engagement tools.

Incentivized