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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Outreach

    Score8.3 out of 10
    N/AOutreach is an agentic AI platform for revenue teams that infuses purpose-built agents, conversation intelligence, and assistive insights to power use cases across revenue motions, from new logo prospecting to expansions, deal acceleration, driving retention, and forecasting.N/A

    Smartlead.ai

    Score7.4 out of 10
    N/AA solution to scale cold email outreach featuring unlimited mailboxes, unlimited warmups, deliverability-focused infrastructure, and a unibox to handle the revenue cycle.

    $39

    per month

    Pricing
    OutreachSmartlead.ai
    Editions & Modules
    No answers on this topic
    Basic
    $39
    per month 2000 active Leads & 6000 Emails per month
    Pro
    $94
    per month 30000 active Leads & 150000 Emails per month
    Custom
    starting at $174
    per month upto 12M Active Lead Credits
    Offerings
    Pricing Offerings
    OutreachSmartlead.ai
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiscount of up to 17% available for annual billing.
    More Pricing Information
    Community Pulse
    OutreachSmartlead.ai
    Considered Both Products
    Outreach
    No answer on this topic
    Smartlead.ai
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    86 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    67 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    85 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    61 Answers
    No answers on this topic
    Implementation went as expected
    88%
    Implementation went as expected
    44 Answers
    No answers on this topic
    Features
    OutreachSmartlead.ai
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Outreach and Smartlead.ai
    Feature
    Outreach
    -
    Ratings
    Smartlead.ai
    7.6
    4 Ratings
    6% below category average
    WYSIWYG email editor00 Ratings7.43 Ratings
    Dynamic content00 Ratings6.53 Ratings
    Ability to test dynamic content00 Ratings7.13 Ratings
    Landing pages00 Ratings8.01 Ratings
    A/B testing00 Ratings8.04 Ratings
    Mobile optimization00 Ratings7.73 Ratings
    Email deliverability reporting00 Ratings8.03 Ratings
    List management00 Ratings7.52 Ratings
    Triggered drip sequences00 Ratings8.02 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Outreach and Smartlead.ai
    Feature
    Outreach
    -
    Ratings
    Smartlead.ai
    8.0
    4 Ratings
    3% above category average
    Dashboards00 Ratings7.54 Ratings
    Standard reports00 Ratings8.73 Ratings
    Custom reports00 Ratings7.73 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Outreach and Smartlead.ai
    Feature
    Outreach
    -
    Ratings
    Smartlead.ai
    7.2
    4 Ratings
    12% below category average
    URL Validation00 Ratings6.43 Ratings
    Link Tracking00 Ratings6.13 Ratings
    Image Validation00 Ratings5.62 Ratings
    Inbox Display00 Ratings7.34 Ratings
    Email Accessibility Tools00 Ratings7.34 Ratings
    Spelling and Grammar Check00 Ratings8.01 Ratings
    Spam Testing00 Ratings8.02 Ratings
    Email Previews00 Ratings8.54 Ratings
    Best Alternatives
    OutreachSmartlead.ai
    Small Businesses
    HubSpot Sales Hub
    Score8.8 out of 10
    Mad Mimi
    Score10 out of 10
    Medium-sized Companies
    Mixmax
    Score9.8 out of 10
    Campaign Monitor by Marigold
    Score9 out of 10
    Enterprises
    Groove (legacy product)
    Score7.7 out of 10
    Emma by Marigold
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OutreachSmartlead.ai
    Likelihood to Recommend
    8.5
    (263 ratings)
    7.3
    (4 ratings)
    Likelihood to Renew
    8.5
    (11 ratings)
    -
    (0 ratings)
    Usability
    8.4
    (213 ratings)
    8.5
    (4 ratings)
    Availability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.5
    (25 ratings)
    -
    (0 ratings)
    In-Person Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    4.5
    (3 ratings)
    -
    (0 ratings)
    Configurability
    7.3
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.4
    (62 ratings)
    -
    (0 ratings)
    User Testimonials
    OutreachSmartlead.ai
    Likelihood to Recommend
    Outreach
    Outreach is very useful for all aspects of work organization. I can keep my tasks organized and complete them quickly and efficiently. I'd like to see an app-based tracking feature to keep my tasks up-to-date with reminders, which would make things much more efficient and eliminate the need to constantly check the website. Outreach es muy útil en todo lo que refiere a organización de trabajo, puedo mantener un orden de actividades y me permite completarlas de manera ágil y rápida. Quisiera un seguimiento desde aplicativo para tener siempre al dia las tareas con recordatorios lo que haría mucho más eficiente y así no ingresar todo el tiempo a la pagina This review was originally written in Spanish and has been translated into English using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.
    Incentivized
    Read full review
    Smartlead.ai
    Smartlead is well suited in many aspects. Thats why we are working on it from past 3-years or so. Running email campaigns can be a challenge because other bulk email providers do support sending email but the accuracy of landing in the inbox no one guarantee. I have used it and based on the experience I am using Smartlead. I have used mailshake, apollo, instantly, salesloft etc. none has given such results compared to Smartlead. When it comes to less appropriate: Smartlead is for sending bulk email, one cannot maintain records on the same. I have to delete the campaigns because it will pile up in the home screen once completed. Also Auto-tagging feature should be there based on the response received from prospect. If we use it as CRM, there are chances it can fail. Since it provides unanimous master inbox- I can not respond to my prospect from the dashboard because other colleagues might see my response. This is a security concern.
    Incentivized
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    Pros
    Outreach
    • Outreach is great at managing my data to day tasks and reminders for next steps with prospects
    • The click to dial works great from Salesforce, and I love the integration with Salesforce where I can upload contacts into Outreach to start a sequence
    • Outreach Kaia is perfect to capture calls and search provide actionable next steps. I also like going in and listening to other reps calls
    • I like the overview section for reports where I can see how I am doing compared to my peers. Especially on all metrics
    • The accounts tab is great to see at a glance which accounts have had the most engagement
    Incentivized
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    Smartlead.ai
    • Slick API integration with both our waterfall and CRM
    • Quick email verification tool
    • Handles high volume sending with ease
    Incentivized
    Read full review
    Cons
    Outreach
    • The Salesforce-to-Outreach connection can be weak if a record is converted; Outreach holds onto stake values.
    • Outreach can be hard for new hires to grasp, ongoing training in platform would help.
    • Customization in report views from Salesforce into outreach could be enhanced.
    Incentivized
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    Smartlead.ai
    • Context based output.
    • Layout and image generation.
    • Multiple language support.
    • Multiple format support.
    Incentivized
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    Likelihood to Renew
    Outreach
    It's a strong tool that helps our sales development team manage a large number of qualified leads. The sequence framework ensures that every lead receives enough contact attempts that we have confidence that we're not abandoning our prospecting too early without the overhead of managing those activities manually.
    Incentivized
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    Smartlead.ai
    No answers on this topic
    Usability
    Outreach
    It's not as simple as it used to be -- getting pretty bloated, and I'm not a fan of the UI. I think it could be a far more usable product (and indeed, at one point it was) if the most important things for a seller were the most prominent. Take cold emailing, for example: the window where messages are being composed is tiny, and it's frustrating to use—maybe that's just me, though.
    Incentivized
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    Smartlead.ai
    It's a good tool and you can figure out your way around it, but overall visibility from a bird's eye view could be better. Oftentimes you have to open up multiple tabs to see different client views
    Incentivized
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    Reliability and Availability
    Outreach
    In our years as Outreach customers, I can count the number of outages we've experienced on one hand. Generally, outages have been very brief and have not completely frozen our access to the platform. Scheduled maintenance is always proactive communicated and the hours never interfere with standard business hours or scheduled sequences.
    Incentivized
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    Smartlead.ai
    No answers on this topic
    Performance
    Outreach
    Outreach's performance overall is very high quality. Pages load right away. Occasionally it might take a minute to generate a report, but not any slower than in other platforms I've used. Outreach is integrated into many of our other tools and seems to be a very clean integration. Everything runs very quickly.
    Incentivized
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    Smartlead.ai
    No answers on this topic
    Support Rating
    Outreach
    There is almost zero customer support. What they do offer is a live chat feature which is active during "normal" business hours which is nice for instant inquiries if someone is available. However, you do not have a dedicated representative to address questions or concerns and their billing process is confusing and messy without any support.
    Incentivized
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    Smartlead.ai
    No answers on this topic
    In-Person Training
    Outreach
    We were trained in person and it was very easy to understand. And if we missed any pointers there was more training given to us. So i always like this tool. The drafts were also prepared for us to sync outreach with our devices so it was straightforward. Highly recommend
    Incentivized
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    Smartlead.ai
    No answers on this topic
    Online Training
    Outreach
    Lots of attention from the Outreach training team, with a great willingness to customize to our needs. To be clear, you get out what you put in. If you don't work with them, you'll get cookie-cutter training. But we asked for a lot of customization, and they delivered what we asked for.
    Read full review
    Smartlead.ai
    No answers on this topic
    Implementation Rating
    Outreach
    I expected more assistance in connecting Outreach with Salesforce. We have a basic connection, but many fields were left without a sync. We can apparently sync data without adding the app into Salesforce, but believe we could get more functionality with a better integration. The basics of setting up our sequences and using Outreac to run them was was fine.
    Incentivized
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    Smartlead.ai
    No answers on this topic
    Alternatives Considered
    Outreach
    They're not direct competitors, but they share many of the same functionalities. Gong has a greater focus on spoken communications, such as calls and demos, rather than emails. I think Gong also has stronger AI capabilities at the moment. However, I don't believe so, Gong would be ideal for prospecting and mass outreach, as Outreach is. Outreach is more suitable for exploration and outbound communications management, whereas Gong is better suited for deal and pipeline management and analysis.
    Incentivized
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    Smartlead.ai
    I have used all above platform in my career. Instantly is the nearest one which can compete. relying on Apollo was my biggest mistake over the years in my previous org. Apollo does not give clear picture whether the email is bounced what the health score of my domain. I kept on using the same mailbox and my emails kept on landing in spam. I couldn't understand the reason behind my poor performance until I used Smartlead. All other tools gives fake health score, no AI suggestion on setting up campaigns. Here Smartlead outstand with other tools.
    Incentivized
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    Scalability
    Outreach
    As a business of 100+ people, we are on the smaller side. We took it on when we were 50 people overall with 15 sellers. We are now double that it has scaled brilliantly. We would completely trust the system to scale with us if we doubled in size
    Incentivized
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    Smartlead.ai
    No answers on this topic
    Return on Investment
    Outreach
    • Increase in meetings booked
    • Increase in call metrics as it is easy to make more calls using Outreach features. Basically cutting down admin work time before the call.
    • Prospect journey and experience has been a positive flowing through a set amount of emails and calls rather than just being blasted with random emails. Helps BDRS stay focused on more important parts of the job.
    Incentivized
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    Smartlead.ai
    • Negligible return
    • Open rates and response rates run below 10%
    • Best for single channel buziness development
    Incentivized
    Read full review
    ScreenShots

    Outreach Screenshots

    Screenshot of Outreach’s pipeline management capabilities, which help sales and revenue operations leaders assess pipeline quantity, quality, and maturity. Built-in win modeling helps leaders spot risk early for every team and seller to ensure there is enough coverage to deliver on their goals.Screenshot of Kaia, Outreach’s conversation intelligence solution, used to automatically take notes, flag action items, summarize meetings, and receive in-the-moment product and competitive information so you can nail every sales meeting.Screenshot of Outreach Research Agent, which automatically uncovers targeting signals from conversations, engagements, and public sources to drive your account strategy and ensure every touchpoint is timely, relevant, and focused on the right accounts.Screenshot of the Revenue Agent, which helps sales leaders optimize team efficiency, generate more conversations and improve pipeline predictability.Screenshot of the Outreach Deal Agent, which eliminates the burden of manual updates by surfacing AI-recommended changes to opportunity fields. AI deal management helps maintain pipeline health while keeping reps focused and sales teams aligned.Screenshot of the Personalization Agent, used to turn research and buyer context into simple, effective messages that convert, then deliver messaging that resonates across every channel.