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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Smartsheet

    Score8.3 out of 10
    N/ASmartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

    $12

    per month per user (up to 10 users)

    TickTick

    Score8.2 out of 10
    N/ATickTick from the company of the same name in San Francisco is presented by the vendor as a simple and effective to-do list and task manager that helps users make schedules, manage time, and organize all aspects of life.

    $35.99

    per year

    Pricing
    SmartsheetTickTick
    Editions & Modules
    Pro
    $12
    per month per user (up to 10 users)
    Business
    $24
    per month per user (3 user minimum)
    Enterprise
    Contact Sales
    Advanced Work Management
    Contact Sales
    TickTick Premium
    $35.99
    per year
    Offerings
    Pricing Offerings
    SmartsheetTickTick
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsA discount is offered for annual billing.—
    More Pricing Information
    Community Pulse
    SmartsheetTickTick
    Considered Both Products
    Smartsheet
    No answer on this topic
    TickTick
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    62 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    58 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    61 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    47 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    51 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    SmartsheetTickTick
    Project Management
    Comparison of Project Management features of Smartsheet and TickTick
    Feature
    Smartsheet
    9.1
    129 Ratings
    17% above category average
    TickTick
    7.0
    5 Ratings
    9% below category average
    Task Management9.8126 Ratings9.35 Ratings
    Resource Management10.0108 Ratings6.64 Ratings
    Gantt Charts9.0109 Ratings7.01 Ratings
    Scheduling9.8111 Ratings8.05 Ratings
    Workflow Automation9.2100 Ratings7.53 Ratings
    Team Collaboration10.0122 Ratings6.54 Ratings
    Support for Agile Methodology8.981 Ratings6.13 Ratings
    Support for Waterfall Methodology9.079 Ratings7.03 Ratings
    Document Management9.2101 Ratings6.02 Ratings
    Email integration9.0100 Ratings6.14 Ratings
    Mobile Access8.096 Ratings9.05 Ratings
    Timesheet Tracking9.762 Ratings5.01 Ratings
    Change request and Case Management8.169 Ratings00 Ratings
    Budget and Expense Management8.075 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Smartsheet and TickTick
    Feature
    Smartsheet
    7.9
    66 Ratings
    3% above category average
    TickTick
    -
    Ratings
    Quotes/estimates8.144 Ratings00 Ratings
    Invoicing7.537 Ratings00 Ratings
    Project & financial reporting8.760 Ratings00 Ratings
    Integration with accounting software7.332 Ratings00 Ratings
    Best Alternatives
    SmartsheetTickTick
    Small Businesses
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SmartsheetTickTick
    Likelihood to Recommend
    9.3
    (146 ratings)
    7.9
    (5 ratings)
    Likelihood to Renew
    9.0
    (24 ratings)
    9.0
    (1 ratings)
    Usability
    9.2
    (17 ratings)
    9.3
    (3 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.1
    (45 ratings)
    10.0
    (1 ratings)
    Online Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (6 ratings)
    -
    (0 ratings)
    User Testimonials
    SmartsheetTickTick
    Likelihood to Recommend
    Smartsheet
    Smartsheet shines for collaboration. When you have multiple people involved with planning events Smartsheet makes it easy to share and collaborate. For instance, multiple people can be in Smartsheet working at the same time. Also setting permissions for exactly those who need to know is quite easy with Smartsheet. For data analytics and general spreadsheet purposes Excel is better but for project management and event planning Smartsheet is superior
    Incentivized
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    TickTick
    Very well suited: 1. Small organizations and businesses ( 50, I don't think Ticktick is the best tool for that... Ticktick is excellent for keeping oneself accountable and on point with one's task. There should be an inherent sense of ownership from the user because an app can only do so much. It is not well suited for big organizations with more than 50 people, where visibility of stats is required on an admin or higher level. Plus, collaboration will become a lot clunkier as the number of team members increases. Knowledge management will also be an issue.
    Incentivized
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    Pros
    Smartsheet
    • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
    • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
    • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
    Incentivized
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    TickTick
    • Task management
    • Daily/Weekly Planning
    • Calendaring
    Incentivized
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    Cons
    Smartsheet
    • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
    • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
    Incentivized
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    TickTick
    • The task reminders are in the form of a notification - it would be nice to have an email option.
    • All tasks due on the same day/time show up as one notification versus separate - this can be hard to separate as far as task planning goes.
    Incentivized
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    Likelihood to Renew
    Smartsheet
    It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
    Incentivized
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    TickTick
    So far it accomplishes everything I need it to without unnecessary complications. The only reason I can think that I wouldn't renew is if I was required to use something else.
    Incentivized
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    Usability
    Smartsheet
    Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
    Incentivized
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    TickTick
    It is super simple in its set up and easy to learn to use. Many other apps are overly complicated which TickTick is not. It always depende on what features you are looking for but I did not even need to explain anything to those who struggle with newer technology
    Incentivized
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    Support Rating
    Smartsheet
    I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
    Incentivized
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    TickTick
    In all honesty, we have never needed to reach out to TickTick for support.
    Incentivized
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    Implementation Rating
    Smartsheet
    It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
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    TickTick
    No answers on this topic
    Alternatives Considered
    Smartsheet
    Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
    Incentivized
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    TickTick
    TickTick has a better UI and UX compared to the other competitors, and the Quick Add feature from any window is a must for inbox task management!
    Incentivized
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    Return on Investment
    Smartsheet
    • This has really opened up collaboration across teams. A lot less working in silos.
    • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
    Incentivized
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    TickTick
    • Effective tracking of my time and tasks; made me understand the value of my time.
    • Had a streak of 62 days straight where I didn't miss a single planned task.
    • It has become a repository of all the dead tasks, projects, and ideas I can pick up whenever possible.
    Incentivized
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