Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Smartsheet
Score 8.0 out of 10
N/A
Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.
$14
per month
TickTick
Score 9.5 out of 10
N/A
TickTick from the company of the same name in San Francisco is presented by the vendor as a simple and effective to-do list and task manager that helps users make schedules, manage time, and organize all aspects of life.N/A
Pricing
SmartsheetTickTick
Editions & Modules
Individual
$14
per month
Business
$25
Per User / Per Month
Enterprise
Contact Sales
Premier
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
SmartsheetTickTick
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
SmartsheetTickTick
Project Management
Comparison of Project Management features of Product A and Product B
Smartsheet
7.8
124 Ratings
4% above category average
TickTick
9.0
2 Ratings
18% above category average
Task Management8.4121 Ratings10.02 Ratings
Resource Management8.8103 Ratings7.01 Ratings
Gantt Charts8.1104 Ratings00 Ratings
Scheduling8.5106 Ratings8.02 Ratings
Workflow Automation8.295 Ratings8.01 Ratings
Team Collaboration8.4117 Ratings10.02 Ratings
Support for Agile Methodology8.377 Ratings00 Ratings
Support for Waterfall Methodology5.675 Ratings10.01 Ratings
Document Management6.596 Ratings00 Ratings
Email integration7.995 Ratings10.01 Ratings
Mobile Access7.591 Ratings9.02 Ratings
Timesheet Tracking6.158 Ratings00 Ratings
Change request and Case Management8.064 Ratings00 Ratings
Budget and Expense Management8.070 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Smartsheet
6.5
62 Ratings
13% below category average
TickTick
-
Ratings
Quotes/estimates5.540 Ratings00 Ratings
Invoicing6.033 Ratings00 Ratings
Project & financial reporting7.056 Ratings00 Ratings
Integration with accounting software7.530 Ratings00 Ratings
Best Alternatives
SmartsheetTickTick
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Stackby
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Score 9.8 out of 10
Stackby
Stackby
Score 9.8 out of 10
Medium-sized Companies
SAP Ruum
SAP Ruum
Score 9.0 out of 10
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SmartsheetTickTick
Likelihood to Recommend
8.7
(142 ratings)
9.0
(2 ratings)
Likelihood to Renew
10.0
(23 ratings)
-
(0 ratings)
Usability
8.6
(12 ratings)
-
(0 ratings)
Performance
10.0
(1 ratings)
-
(0 ratings)
Support Rating
8.1
(45 ratings)
10.0
(1 ratings)
Online Training
7.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(6 ratings)
-
(0 ratings)
User Testimonials
SmartsheetTickTick
Likelihood to Recommend
Smartsheet
For teams and users who are very familiar with Excel and its mode of operation, Smartsheet will feel like a walkover. If you have a number of users who use Excel or Google Sheets for their personal project management then you will find this tool to be very useful and somewhat familiar.
Teams that may be used to other project management suites or styles would find Smartsheet a bit challenging to adapt to, as formulas and formatting can be challenging to adapt to.
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TickTick
TickTick works well for personal use - managing daily and/or recurring to do's through a variety of lists. These can be renamed as needed. This has contributed to an increase in the completion of projects for me. TickTick also works well for collaboration on a list by list basis. Say that I have a project at work that I need to work with a teammate on - I can create the list and share it with my teammate. From there we can tag-team the project. There is the option for adding to-do lists inside of a top-level list and areas for commenting by the collaborators. This allows us to bypass unneeded meetings or emails to remember what needs to be done next on the project. TickTick may be less suited for situations where photos or files need to be shared for a project or for more complex project management.
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Pros
Smartsheet
  • The easy to use dashboard has enabled us get comprehensive view of projects across the entire business.
  • It has streamlined internal communication with ease of sharing information across different teams.
  • Smartsheet automates our workflows, enhances collaboration and ensures there are no data silos.
  • I like that it saves time for us and ensures we spend less time switching between apps.
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TickTick
  • Quick Input Feature
  • Custom List
  • Multi view. Including the calendar view and kanban view
  • Multi-platform including web, desktop, and mobile
  • Easy-to-share specific list
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Cons
Smartsheet
  • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
  • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
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TickTick
  • The task reminders are in the form of a notification - it would be nice to have an email option.
  • All tasks due on the same day/time show up as one notification versus separate - this can be hard to separate as far as task planning goes.
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Likelihood to Renew
Smartsheet
It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
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TickTick
No answers on this topic
Usability
Smartsheet
Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
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TickTick
No answers on this topic
Support Rating
Smartsheet
I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
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TickTick
In all honesty, we have never needed to reach out to TickTick for support.
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Implementation Rating
Smartsheet
It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
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TickTick
No answers on this topic
Alternatives Considered
Smartsheet
Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
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TickTick
TickTick has a better UI and UX compared to the other competitors, and the Quick Add feature from any window is a must for inbox task management!
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Return on Investment
Smartsheet
  • This has really opened up collaboration across teams. A lot less working in silos.
  • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
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TickTick
  • The free feature is quite enough for normal user, but PRO also is not too expensive
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ScreenShots