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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Smartsheet

    Score8.3 out of 10
    N/ASmartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

    $12

    per month per user (up to 10 users)

    WEX Benefits

    Score2.2 out of 10
    N/AWEX Benefits is a suite of benefits administration solutions, positioned to help employers provide healthcare benefit management for their employees.N/A
    Pricing
    SmartsheetWEX Benefits
    Editions & Modules
    Pro
    $12
    per month per user (up to 10 users)
    Business
    $24
    per month per user (3 user minimum)
    Enterprise
    Contact Sales
    Advanced Work Management
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    SmartsheetWEX Benefits
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsA discount is offered for annual billing.—
    More Pricing Information
    Community Pulse
    SmartsheetWEX Benefits
    Considered Both Products
    Smartsheet
    No answer on this topic
    Wex
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    62 Answers
    45%
    Would buy again
    5 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    58 Answers
    40%
    Delivers good value for the price
    4 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    61 Answers
    36%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    47 Answers
    43%
    Lived up to sales and marketing promises
    3 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    51 Answers
    43%
    Implementation went as expected
    3 Answers
    Features
    SmartsheetWEX Benefits
    Project Management
    Comparison of Project Management features of Smartsheet and WEX Benefits
    Feature
    Smartsheet
    9.1
    129 Ratings
    17% above category average
    WEX Benefits
    -
    Ratings
    Task Management9.8126 Ratings00 Ratings
    Resource Management10.0108 Ratings00 Ratings
    Gantt Charts9.0109 Ratings00 Ratings
    Scheduling9.8111 Ratings00 Ratings
    Workflow Automation9.2100 Ratings00 Ratings
    Team Collaboration10.0122 Ratings00 Ratings
    Support for Agile Methodology8.981 Ratings00 Ratings
    Support for Waterfall Methodology9.079 Ratings00 Ratings
    Document Management9.2101 Ratings00 Ratings
    Email integration9.0100 Ratings00 Ratings
    Mobile Access8.096 Ratings00 Ratings
    Timesheet Tracking9.762 Ratings00 Ratings
    Change request and Case Management8.169 Ratings00 Ratings
    Budget and Expense Management8.075 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Smartsheet and WEX Benefits
    Feature
    Smartsheet
    7.9
    66 Ratings
    3% above category average
    WEX Benefits
    -
    Ratings
    Quotes/estimates8.144 Ratings00 Ratings
    Invoicing7.537 Ratings00 Ratings
    Project & financial reporting8.760 Ratings00 Ratings
    Integration with accounting software7.332 Ratings00 Ratings
    Best Alternatives
    SmartsheetWEX Benefits
    Small Businesses
    Any.do
    Score8 out of 10
    Ease
    Score9.9 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Employee Navigator
    Score8.7 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    ADP Mobile Solutions
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SmartsheetWEX Benefits
    Likelihood to Recommend
    9.3
    (146 ratings)
    2.0
    (11 ratings)
    Likelihood to Renew
    9.0
    (24 ratings)
    -
    (0 ratings)
    Usability
    9.2
    (17 ratings)
    2.5
    (3 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.1
    (45 ratings)
    1.0
    (1 ratings)
    Online Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (6 ratings)
    -
    (0 ratings)
    User Testimonials
    SmartsheetWEX Benefits
    Likelihood to Recommend
    Smartsheet
    Smartsheet shines for collaboration. When you have multiple people involved with planning events Smartsheet makes it easy to share and collaborate. For instance, multiple people can be in Smartsheet working at the same time. Also setting permissions for exactly those who need to know is quite easy with Smartsheet. For data analytics and general spreadsheet purposes Excel is better but for project management and event planning Smartsheet is superior
    Incentivized
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    Wex
    It is well suited to help us see exactly which employee and which company the employee is with and how much they employee spent. I really like the reports that it generates and the detail it gives. However I would like to see more details. It would be nice to see the exact date the funds were withdrawn and where the funds were spent. I think this could help us determine that the employee is spending the funds at correct locations and help us when we do our reconciliations of these accounts.
    Incentivized
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    Pros
    Smartsheet
    • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
    • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
    • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
    Incentivized
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    Wex
    • In my opinion, poor application of IRS rules
    • In my experience, frequent denial of coverage to be later reversed
    • In my experience, poor complain processing rules
    • need PAPER checks to be sent if you need to reimburse them. PAPER! They don't accept credit cards. A credit card processing company that doesn't accept credit cards.
    Read full review
    Cons
    Smartsheet
    • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
    • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
    Incentivized
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    Wex
    • In my experience, WEX has an inability to connect with other entities on the supply chain (bswift, internal benefits department).
    • Slow support request turnaround (3-5 business days).
    • Makes FSA substantiation unnecessarily difficult.
    • Even when there’s a single itemized receipt for all charges, every charge must be substantiated with a separate upload.
    • Even though doing so would satisfy IRS guidelines, WEX won’t accept third party explanations of services as FSA substantiation.
    Incentivized
    Read full review
    Likelihood to Renew
    Smartsheet
    It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
    Incentivized
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    Wex
    No answers on this topic
    Usability
    Smartsheet
    Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
    Incentivized
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    Wex
    Easy to use
    Incentivized
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    Support Rating
    Smartsheet
    I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
    Incentivized
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    Wex
    No answers on this topic
    Implementation Rating
    Smartsheet
    It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
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    Wex
    No answers on this topic
    Alternatives Considered
    Smartsheet
    Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
    Incentivized
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    Wex
    We formerly used TASC and it was a nightmare. We were not at all confident in their administration or compliance of FSAs, HSAs, or COBRA. When we were looking for a new third party administrator to replace TASC, we were immediately drawn to WEX Health. They offered an easy-to-use website, and it was clear that they were serious about compliance and proper administration of benefits.
    Incentivized
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    Return on Investment
    Smartsheet
    • This has really opened up collaboration across teams. A lot less working in silos.
    • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
    Incentivized
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    Wex
    • WEX Health has made administration of FSA, HSA, and COBRA so much easier
    • I feel confident that WEX Health is compliant, as a company, and that they keep us compliant
    • We are always able to call and talk to a knowledgeable representative when we have questions
    Incentivized
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    ScreenShots