SmartSuite vs. Socialtext (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SmartSuite
Score 5.6 out of 10
N/A
SmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks. SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members have the information they need to accomplish the work that matters most. Team members can create a workflow, or choose from over 200 templates that can be tailored to their exact needs.
$10
per month per user
Socialtext (discontinued)
Score 10.0 out of 10
N/A
Social Text was a tool that focused on social learning and includes Twitter-like microblogging capabilities. The product competed with MindTouch,Confluence, Jive Team Collaboration and other collaboration platforms. It was acquired by PeopleFluent in 2012 and is no longer available as a separate product, though similar capabilities are supplied by the PeopleFluent platform.
$1
Starting Price Per Month
Pricing
SmartSuiteSocialtext (discontinued)
Editions & Modules
No answers on this topic
Socialtext
$1.00
Starting Price Per Month
Offerings
Pricing Offerings
SmartSuiteSocialtext (discontinued)
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SmartSuiteSocialtext (discontinued)
Top Pros
Top Cons
Features
SmartSuiteSocialtext (discontinued)
Project Management
Comparison of Project Management features of Product A and Product B
SmartSuite
4.0
19 Ratings
61% below category average
Socialtext (discontinued)
7.6
1 Ratings
3% below category average
Task Management4.519 Ratings8.01 Ratings
Resource Management4.318 Ratings00 Ratings
Gantt Charts3.915 Ratings7.01 Ratings
Scheduling4.117 Ratings9.01 Ratings
Workflow Automation4.318 Ratings8.01 Ratings
Team Collaboration4.519 Ratings00 Ratings
Support for Agile Methodology4.419 Ratings00 Ratings
Support for Waterfall Methodology1.01 Ratings00 Ratings
Document Management4.318 Ratings00 Ratings
Email integration4.318 Ratings00 Ratings
Mobile Access4.318 Ratings4.01 Ratings
Timesheet Tracking3.915 Ratings00 Ratings
Change request and Case Management4.117 Ratings00 Ratings
Budget and Expense Management4.116 Ratings00 Ratings
Search00 Ratings9.01 Ratings
Visual planning tools00 Ratings8.01 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
SmartSuite
3.0
16 Ratings
85% below category average
Socialtext (discontinued)
-
Ratings
Quotes/estimates3.915 Ratings00 Ratings
Invoicing1.01 Ratings00 Ratings
Project & financial reporting3.915 Ratings00 Ratings
Integration with accounting software3.210 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
SmartSuite
-
Ratings
Socialtext (discontinued)
7.2
1 Ratings
11% below category average
Chat00 Ratings7.01 Ratings
Notifications00 Ratings6.01 Ratings
Discussions00 Ratings9.01 Ratings
Surveys00 Ratings4.01 Ratings
Internal knowledgebase00 Ratings10.01 Ratings
Best Alternatives
SmartSuiteSocialtext (discontinued)
Small Businesses
FunctionFox
FunctionFox
Score 8.3 out of 10
Stackby
Stackby
Score 9.8 out of 10
Medium-sized Companies
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SmartSuiteSocialtext (discontinued)
Likelihood to Recommend
4.4
(19 ratings)
10.0
(2 ratings)
Likelihood to Renew
9.1
(1 ratings)
6.0
(1 ratings)
Usability
1.3
(2 ratings)
-
(0 ratings)
Support Rating
1.3
(2 ratings)
-
(0 ratings)
Implementation Rating
1.3
(2 ratings)
-
(0 ratings)
User Testimonials
SmartSuiteSocialtext (discontinued)
Likelihood to Recommend
SmartSuite
It is best suited to be a google alternative for a google drive due to its multiple functions. Can add action items, upload multiple types of files and assign people responsibilities and tasks. It combines resource platform abilities with project management functionality in order to unite all your needs in one area.
Read full review
Discontinued Products
We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.
Read full review
Pros
SmartSuite
  • SmartSuite is a good collaboration tool
  • The capabilities of the platform are immense
  • The customization features allow users to set up the report type and view it exactly as they want
  • The choice of the fields to be used in the records and reports is really wide
Read full review
Discontinued Products
  • Version history - Always keeps the edited versions and one can revert back any time
  • Creating and Editing an article is very easy and intutive
  • Sharing the articles with peers
Read full review
Cons
SmartSuite
  • A little better home screen, which is already in the works!
  • Better experience in the my work panel, which is also in the works already!
Read full review
Discontinued Products
  • Search needs a ton of improvements. It was very slow a year ago
  • Search result quality was also not that good
  • I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.
Read full review
Likelihood to Renew
SmartSuite
I have a great expereance
Read full review
Discontinued Products
We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system
Read full review
Usability
SmartSuite
This is beta software without support. Nobody works at this company.
Read full review
Discontinued Products
No answers on this topic
Support Rating
SmartSuite
They have a great tutorial and a lot of hits during the work process
Read full review
Discontinued Products
No answers on this topic
Implementation Rating
SmartSuite
That's easy. Just try
Read full review
Discontinued Products
No answers on this topic
Alternatives Considered
SmartSuite
For our team, SmartSuite contains all features that we need. Before we use Asana, Trello and tried to use Airtable. But all of these management systems did not satisfy us. Then we started using SmartSuite, got to know all the possibilities and decided to switch to it
Read full review
Discontinued Products
I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.
Read full review
Return on Investment
SmartSuite
  • We have to spend less time on checking where the project is at
  • We can have less PM's in the business
  • Our clients are happier thus leading to more business
Read full review
Discontinued Products
  • We get solutions to concerns much faster
  • We promote interactions with the other depts
  • We listen and have discussions
Read full review
ScreenShots

SmartSuite Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of