TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SmartSuite

    Score10 out of 10
    N/ASmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks. SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members have the information they need to accomplish the work that matters most. Team members can create a workflow, or choose from over 200 templates that can be tailored to their exact needs.

    $10

    per month per user

    TrueContext

    Score9 out of 10
    N/ATrueContext (formerly ProntoForms) provides an enterprise-level low-code field-focused application. The solution is used to create apps and forms to collect and analyze field data with smartphones and tablets – either as a standalone solution or as a mobile front-end to enterprise systems of record.

    $25

    per month per license (billed annually)

    Pricing
    SmartSuiteTrueContext
    Editions & Modules
    No answers on this topic
    Essentials
    $25
    per month per license (billed annually)
    Advanced
    $45
    per month per license (billed annually)
    Enterprise
    Contact Sales
    Volume discounts available
    Offerings
    Pricing Offerings
    SmartSuiteTrueContext
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SmartSuiteTrueContext
    Considered Both Products
    SmartSuite
    No answer on this topic
    TrueContext Corporation
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    17 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    18 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    18 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    18 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    18 Answers
    No answers on this topic
    Features
    SmartSuiteTrueContext
    Project Management
    Comparison of Project Management features of SmartSuite and TrueContext
    Feature
    SmartSuite
    9.1
    18 Ratings
    17% above category average
    TrueContext
    -
    Ratings
    Task Management9.218 Ratings00 Ratings
    Resource Management9.117 Ratings00 Ratings
    Gantt Charts9.114 Ratings00 Ratings
    Scheduling9.016 Ratings00 Ratings
    Workflow Automation9.117 Ratings00 Ratings
    Team Collaboration9.218 Ratings00 Ratings
    Support for Agile Methodology9.118 Ratings00 Ratings
    Document Management9.117 Ratings00 Ratings
    Email integration9.117 Ratings00 Ratings
    Mobile Access9.017 Ratings00 Ratings
    Timesheet Tracking9.214 Ratings00 Ratings
    Change request and Case Management9.016 Ratings00 Ratings
    Budget and Expense Management9.215 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of SmartSuite and TrueContext
    Feature
    SmartSuite
    9.2
    15 Ratings
    18% above category average
    TrueContext
    -
    Ratings
    Quotes/estimates9.214 Ratings00 Ratings
    Project & financial reporting9.114 Ratings00 Ratings
    Integration with accounting software9.29 Ratings00 Ratings
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of SmartSuite and TrueContext
    Feature
    SmartSuite
    -
    Ratings
    TrueContext
    9.0
    1 Ratings
    11% above category average
    Custom logo/branding00 Ratings9.01 Ratings
    Survey Content
    Comparison of Survey Content features of SmartSuite and TrueContext
    Feature
    SmartSuite
    -
    Ratings
    TrueContext
    9.0
    1 Ratings
    5% above category average
    Changes to live survey00 Ratings9.01 Ratings
    Question design help00 Ratings9.01 Ratings
    Multiple question types00 Ratings9.01 Ratings
    Survey Logic
    Comparison of Survey Logic features of SmartSuite and TrueContext
    Feature
    SmartSuite
    -
    Ratings
    TrueContext
    9.0
    1 Ratings
    7% above category average
    Survey logic flexibility00 Ratings9.01 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of SmartSuite and TrueContext
    Feature
    SmartSuite
    -
    Ratings
    TrueContext
    9.0
    1 Ratings
    10% above category average
    Response tracking00 Ratings9.01 Ratings
    Data export00 Ratings9.01 Ratings
    Standard reports00 Ratings9.01 Ratings
    Custom reports00 Ratings9.01 Ratings
    Analytics00 Ratings9.01 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of SmartSuite and TrueContext
    Feature
    SmartSuite
    -
    Ratings
    TrueContext
    9.0
    1 Ratings
    4% above category average
    Access controls00 Ratings9.01 Ratings
    Compliance00 Ratings9.01 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of SmartSuite and TrueContext
    Feature
    SmartSuite
    -
    Ratings
    TrueContext
    9.0
    1 Ratings
    11% above category average
    Respondent restrictions00 Ratings9.01 Ratings
    Best Alternatives
    SmartSuiteTrueContext
    Small Businesses
    Any.do
    Score8 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SmartSuiteTrueContext
    Likelihood to Recommend
    9.2
    (18 ratings)
    8.2
    (5 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (1 ratings)
    10.0
    (2 ratings)
    Support Rating
    9.1
    (1 ratings)
    8.7
    (3 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SmartSuiteTrueContext
    Likelihood to Recommend
    SmartSuite
    It is best suited to be a google alternative for a google drive due to its multiple functions. Can add action items, upload multiple types of files and assign people responsibilities and tasks. It combines resource platform abilities with project management functionality in order to unite all your needs in one area.
    Read full review
    TrueContext Corporation
    Prontoforms is suited for complicated business needs that are able to integrate seamlessly into one of the out-of-the-box solutions available. For simple recording to a spreadsheet, pdf, word document, database, etc. without any additional integrations, better (and in some cases free) solutions may work. For custom integrations, cost and effort may get expensive.
    Incentivized
    Read full review
    Pros
    SmartSuite
    • SmartSuite is a good collaboration tool
    • The capabilities of the platform are immense
    • The customization features allow users to set up the report type and view it exactly as they want
    • The choice of the fields to be used in the records and reports is really wide
    Read full review
    TrueContext Corporation
    • Conditional logic
    • Linking to data sources
    • Integration to Salesforce and ServiceMax
    Incentivized
    Read full review
    Cons
    SmartSuite
    • A little better home screen, which is already in the works!
    • Better experience in the my work panel, which is also in the works already!
    Read full review
    TrueContext Corporation
    • Limitations to form formatting
    • Need more data source integrations
    • All of the different components need to synchronize automatically and more often.
    Incentivized
    Read full review
    Likelihood to Renew
    SmartSuite
    I have a great expereance
    Read full review
    TrueContext Corporation
    No answers on this topic
    Usability
    SmartSuite
    The product is usability friendly, easy to use, flexible and has all functions I need for my purposes
    Read full review
    TrueContext Corporation
    As Prontoforms markets itself as a low code, user-friendly drag and drop solution, it definitely excels in the area of user experience. While those who are more on the technical side will appreciate the standard options available as part of its custom integration tools. The learning curve has never been an issue.
    Incentivized
    Read full review
    Support Rating
    SmartSuite
    They have a great tutorial and a lot of hits during the work process
    Read full review
    TrueContext Corporation
    The customer support for pronto forms was great for me in the only instance that I have had to use it. I called the phone number for ProntoForms customer support, they were quick with the correct answer for me and very reassuring.
    Incentivized
    Read full review
    Implementation Rating
    SmartSuite
    That's easy. Just try
    Read full review
    TrueContext Corporation
    No answers on this topic
    Alternatives Considered
    SmartSuite
    For our team, SmartSuite contains all features that we need. Before we use Asana, Trello and tried to use Airtable. But all of these management systems did not satisfy us. Then we started using SmartSuite, got to know all the possibilities and decided to switch to it
    Read full review
    TrueContext Corporation
    We looked for versatility of product and cost effectiveness when trying to choose vendors. Even though the product can be set up by the user or administrator, the more complex parts of the form required help to be done right. Vendors needed to be able to offer their services to get this done in a timely fashion. ProntoForms hit all the marks. We looked at other vendors and they just couldn't replicate or form closely enough.
    Incentivized
    Read full review
    Return on Investment
    SmartSuite
    • We have to spend less time on checking where the project is at
    • We can have less PM's in the business
    • Our clients are happier thus leading to more business
    Read full review
    TrueContext Corporation
    • Return on Investment is immediate and possible from the first submission.
    • Saved us hours when it came to implementing forms on websites
    Incentivized
    Read full review
    ScreenShots

    SmartSuite Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    TrueContext Screenshots

    Screenshot of task automationScreenshot of field operations tracking and measurementScreenshot of available integrations