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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SmartSuite

    Score10 out of 10
    N/ASmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks. SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members have the information they need to accomplish the work that matters most. Team members can create a workflow, or choose from over 200 templates that can be tailored to their exact needs.

    $10

    per month per user

    Zoho Flow

    Score9.8 out of 10
    N/AZoho Flow allows the user to integrate business apps to automate a workflow.

    $29

    per month (for 5k tasks per month)

    Pricing
    SmartSuiteZoho Flow
    Editions & Modules
    No answers on this topic
    Standard
    starting at $29
    per month starting with 5k tasks per month
    Professional
    starting at $49
    per month starting with 10k tasks per month
    Offerings
    Pricing Offerings
    SmartSuiteZoho Flow
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Discount available for annual pricing. Higher monthly task volume available.
    More Pricing Information
    Community Pulse
    SmartSuiteZoho Flow
    Considered Both Products
    SmartSuite
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    17 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    18 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    18 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    18 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    18 Answers
    No answers on this topic
    Features
    SmartSuiteZoho Flow
    Project Management
    Comparison of Project Management features of SmartSuite and Zoho Flow
    Feature
    SmartSuite
    9.1
    18 Ratings
    17% above category average
    Zoho Flow
    -
    Ratings
    Task Management9.218 Ratings00 Ratings
    Resource Management9.117 Ratings00 Ratings
    Gantt Charts9.114 Ratings00 Ratings
    Scheduling9.016 Ratings00 Ratings
    Workflow Automation9.117 Ratings00 Ratings
    Team Collaboration9.218 Ratings00 Ratings
    Support for Agile Methodology9.118 Ratings00 Ratings
    Document Management9.117 Ratings00 Ratings
    Email integration9.117 Ratings00 Ratings
    Mobile Access9.017 Ratings00 Ratings
    Timesheet Tracking9.214 Ratings00 Ratings
    Change request and Case Management9.016 Ratings00 Ratings
    Budget and Expense Management9.215 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of SmartSuite and Zoho Flow
    Feature
    SmartSuite
    9.2
    15 Ratings
    18% above category average
    Zoho Flow
    -
    Ratings
    Quotes/estimates9.214 Ratings00 Ratings
    Project & financial reporting9.114 Ratings00 Ratings
    Integration with accounting software9.29 Ratings00 Ratings
    Cloud Data Integration
    Comparison of Cloud Data Integration features of SmartSuite and Zoho Flow
    Feature
    SmartSuite
    -
    Ratings
    Zoho Flow
    5.8
    2 Ratings
    32% below category average
    Pre-built connectors00 Ratings9.02 Ratings
    Connector modification00 Ratings2.02 Ratings
    Support for real-time and batch integration00 Ratings2.02 Ratings
    Data quality services00 Ratings8.02 Ratings
    Data security features00 Ratings6.02 Ratings
    Monitoring console00 Ratings8.02 Ratings
    Best Alternatives
    SmartSuiteZoho Flow
    Small Businesses
    Any.do
    Score8 out of 10
    Make
    Score9.3 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    IBM App Connect
    Score9 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Workato
    Score9.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SmartSuiteZoho Flow
    Likelihood to Recommend
    9.2
    (18 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.1
    (1 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SmartSuiteZoho Flow
    Likelihood to Recommend
    SmartSuite
    It is best suited to be a google alternative for a google drive due to its multiple functions. Can add action items, upload multiple types of files and assign people responsibilities and tasks. It combines resource platform abilities with project management functionality in order to unite all your needs in one area.
    Read full review
    Zoho
    For small—to medium-sized connections between different applications, Zoho Flow is quick and easy to set up and test. However, as a Flow becomes more complicated with multiple connections and decisions, it becomes more difficult to track errors and faults and manage changes. Some of this is due to the history not being detailed enough, and some is just the UI, where you can't zoom in and out and clearly see connecting lines for flows.
    Incentivized
    Read full review
    Pros
    SmartSuite
    • SmartSuite is a good collaboration tool
    • The capabilities of the platform are immense
    • The customization features allow users to set up the report type and view it exactly as they want
    • The choice of the fields to be used in the records and reports is really wide
    Read full review
    Zoho
    • Works with all other Zoho apps to connect them together and share data
    • User interface and dashboard are nice. Gives you a detailed look into flow history and/or audit of your flows
    • The ability to set logic responses and incorporate custom functions makes the app even more powerful
    Incentivized
    Read full review
    Cons
    SmartSuite
    • A little better home screen, which is already in the works!
    • Better experience in the my work panel, which is also in the works already!
    Read full review
    Zoho
    • Some history is missing, and not all error reporting is comprehensive enough on more complex functions.
    • The ability to run tests on custom functions exists in other apps like CRM.
    • Ability to create custom connections for OAuth like in the CRM application.
    Incentivized
    Read full review
    Likelihood to Renew
    SmartSuite
    I have a great expereance
    Read full review
    Zoho
    No answers on this topic
    Usability
    SmartSuite
    The product is usability friendly, easy to use, flexible and has all functions I need for my purposes
    Read full review
    Zoho
    Flow can accomplish almost anything you want to do. It's imperfect, but it could be with just a few more features and better error management/visibility. For someone who's not a developer, this is a no-brainer. Having used other products in the past, like Zapier, this is as easy to use, if not even easier.
    Incentivized
    Read full review
    Support Rating
    SmartSuite
    They have a great tutorial and a lot of hits during the work process
    Read full review
    Zoho
    I've reached out to the support team several times with assistance requests in Zoho Flow. Each time the team has answered my questions promptly and accurately. And because we are mainly integrating other Zoho apps their teams are perfectly positioned to solve our problems.
    Incentivized
    Read full review
    Implementation Rating
    SmartSuite
    That's easy. Just try
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    SmartSuite
    For our team, SmartSuite contains all features that we need. Before we use Asana, Trello and tried to use Airtable. But all of these management systems did not satisfy us. Then we started using SmartSuite, got to know all the possibilities and decided to switch to it
    Read full review
    Zoho
    I've used Zapier and both programs are similar. Zapier has deeper integrations or more apps to integrate with but considering Flow's association with other Zoho apps this does it for us!
    Incentivized
    Read full review
    Return on Investment
    SmartSuite
    • We have to spend less time on checking where the project is at
    • We can have less PM's in the business
    • Our clients are happier thus leading to more business
    Read full review
    Zoho
    • Quick and Easy to set up without the need for a Developer.
    • Visibility into the history of flows and the ability to rerun is a big time saver.
    Incentivized
    Read full review
    ScreenShots

    SmartSuite Screenshots

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    Zoho Flow Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshot