SnapSurveys vs. Sprig

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SnapSurveys
Score 7.7 out of 10
N/A
Snap Surveys offers both Survey Software and Feedback Management Solutions, including desktop survey software, online feedback management solutions, and survey research services. Snap Surveys offers complete tools for survey design, administration, data collection, and analysis. Snap Surveys supports all survey modes, including: Online, Mobile (including iPad/iPhone/Android), Paper, Kiosk, Phone, Scanning, and Tablet PC, in any language with robust analysis and reporting capabilities,…
$695
per year
Sprig
Score 7.9 out of 10
N/A
Sprig (formerly UserLeap) headquartered in San Francisco offers user research technology that helps research and product teams learn from their customers in real-time and deliver product experiences. Sprig is used to ensure user research happens early and often throughout the product development process, so as to build customer-centric products that deliver a sustainable competitive advantage. The research platform enables teams to pull the customer into every product decision with fast and…
$175
per month
Pricing
SnapSurveysSprig
Editions & Modules
Online/Mobile
$695
per year
Paper Scanning
$2,395
per year
Paper Scanning - Perpetual License
3,995
Online/Mobile - Perpetual License
5,995
Free
$0
per month
Starter
$175
per month
Enterprise
Custom Pricing
per year
Offerings
Pricing Offerings
SnapSurveysSprig
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SnapSurveysSprig
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
SnapSurveysSprig
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
SnapSurveys
8.0
2 Ratings
4% above category average
Sprig
-
Ratings
Survey templates8.02 Ratings00 Ratings
Themes8.02 Ratings00 Ratings
Custom logo/branding8.02 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
SnapSurveys
8.0
2 Ratings
7% below category average
Sprig
-
Ratings
Changes to live survey8.02 Ratings00 Ratings
Question design help8.02 Ratings00 Ratings
Multiple question types8.02 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
SnapSurveys
8.0
2 Ratings
3% below category average
Sprig
-
Ratings
Survey logic flexibility8.02 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
SnapSurveys
8.0
2 Ratings
3% below category average
Sprig
-
Ratings
Response tracking8.02 Ratings00 Ratings
Data export8.02 Ratings00 Ratings
Standard reports8.02 Ratings00 Ratings
Custom reports8.02 Ratings00 Ratings
Analytics8.02 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
SnapSurveys
8.0
2 Ratings
4% below category average
Sprig
-
Ratings
Access controls8.02 Ratings00 Ratings
Compliance8.02 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
SnapSurveys
8.0
1 Ratings
1% below category average
Sprig
-
Ratings
Vendor-offered crowdsourcing8.01 Ratings00 Ratings
Respondent restrictions8.01 Ratings00 Ratings
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SnapSurveysSprig
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User Ratings
SnapSurveysSprig
Likelihood to Recommend
8.0
(8 ratings)
8.5
(2 ratings)
Likelihood to Renew
9.3
(6 ratings)
-
(0 ratings)
Usability
8.0
(2 ratings)
9.5
(2 ratings)
Support Rating
8.0
(1 ratings)
8.5
(2 ratings)
User Testimonials
SnapSurveysSprig
Likelihood to Recommend
Snap Surveys
I think it is very important to go through their training videos and user guides. Devote the time to learning it correctly from the beginning. In the long run you will enjoy it much more than plowing right into it and then trying to find out if you did it right. Also, while you are not required to buy the annual maintenance contract, I think if you are going to use the program, don't skimp, buy the annual maintenance contract. The free technical support is necessary, especially when you are up against deadlines.
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Sprig
We help our digital team and seo team to optimize the website based on the data we get from the tool which ultimately results in better page views, time spent on a web page & low bounce rate
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Pros
Snap Surveys
  • The training helped me to customize surveys for the different departments that the office of IR served.
  • Surveys were easy to create and gathering information was made easy because SnapsSurveys worked well with SPSS.
  • Once surveys were created I could scan them and have the results to my boss in less than an hour depending on the size of the survey group.
  • Snaps customer service reps were always willing to help.
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Sprig
  • User Journeys.
  • User research.
  • Prototyping.
  • Unmoderated testing.
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Cons
Snap Surveys
  • Though the user interface is easy to navigate, it would be nice to see is design updated to something more aesthetically pleasing.
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Sprig
  • Website optimization which helps us generate more leads
  • Increased sales due to tracking & detailed view of our customer journey
  • Reporting & analytics
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Likelihood to Renew
Snap Surveys
The main reason we will renew is that it does the job, it supports our system, and we have budgeted for it so why change?
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Sprig
No answers on this topic
Usability
Snap Surveys
I think as an organization there is always room to grow, however, this application has really helped us with our dilemma with offline, online, and paper surveys. We are able to make our surveys fun and engaging and the interface for the person creating the survey is user-friendly. Customer service is very helpful if you need additional support.
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Sprig
Sprig is ideal for high-traffic websites. Few people (passively and actively) provide feedback when asked. Therefore, before you get this tool, you need to make sure you measure your website's traffic and decide if it's worth investing in it. This tool is recommended for any e-commerce site for post-purchase research after the purchase is complete.
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Support Rating
Snap Surveys
No answers on this topic
Sprig
I never have the problem with the support team. They solve my problems on time
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Alternatives Considered
Snap Surveys
It is an in between option. The options we evaluated were Qualtrics and SurveyGizmo. It's cheaper than Qualtrics and easier to design surveys than SurveyGizmo. Nonetheless it's not the worst option out there like SurveyMonkey.
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Sprig
Sprig allows users to record video (either on their screen or their webcam) on their mobile devices. Once you have integrated it into your website, you can easily deploy any questionnaire on any page of your website.
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Return on Investment
Snap Surveys
  • Using a professional survey package enhances my reputation as a research professional.
  • I have been able to use the software's functionality to exceed my clients expectations.
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Sprig
  • It is good and does the work properly as promised
  • User interface is modern
  • No lag and frequent maintenance updates
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ScreenShots

Sprig Screenshots

Screenshot of In-product SurveysScreenshot of ReplaysScreenshot of Prototype TestsScreenshot of AI Analysis