What users are saying about
11 Ratings
16 Ratings
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7 out of 100
16 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

SnapSurveys

I think it is very important to go through their training videos and user guides. Devote the time to learning it correctly from the beginning. In the long run you will enjoy it much more than plowing right into it and then trying to find out if you did it right. Also, while you are not required to buy the annual maintenance contract, I think if you are going to use the program, don't skimp, buy the annual maintenance contract. The free technical support is necessary, especially when you are up against deadlines.
Phil Kopel | TrustRadius Reviewer

SurveyLegend

For us, it is a good service and fulfills its services. Its main functions have allowed us to improve the quality of each of our services by delivering a survey to our clients with special and easy-to-use software and tools. It allows to receive analytics in order to solve problems in all areas in order to improve the organization. I recommend it because its main function is to create surveys but the information received there is possible to use throughout the company.
James Ramirez | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

SnapSurveys
6.3
SurveyLegend
8.0
Survey templates
SnapSurveys
6.0
SurveyLegend
8.0
Themes
SnapSurveys
6.0
SurveyLegend
9.0
Custom logo/branding
SnapSurveys
7.0
SurveyLegend
7.0

Survey Content

SnapSurveys
7.0
SurveyLegend
8.0
Changes to live survey
SnapSurveys
8.0
SurveyLegend
9.0
Question design help
SnapSurveys
7.0
SurveyLegend
8.0
Multiple question types
SnapSurveys
6.0
SurveyLegend
7.0

Survey Logic

SnapSurveys
7.0
SurveyLegend
9.0
Survey logic flexibility
SnapSurveys
7.0
SurveyLegend
9.0

Survey Reporting & Analytics

SnapSurveys
7.4
SurveyLegend
7.6
Response tracking
SnapSurveys
8.0
SurveyLegend
8.5
Data export
SnapSurveys
8.0
SurveyLegend
6.5
Standard reports
SnapSurveys
9.0
SurveyLegend
8.0
Custom reports
SnapSurveys
8.0
SurveyLegend
Analytics
SnapSurveys
4.0
SurveyLegend
7.5

Survey Administration & Security

SnapSurveys
8.5
SurveyLegend
9.0
Access controls
SnapSurveys
8.0
SurveyLegend
9.9
Compliance
SnapSurveys
9.0
SurveyLegend
8.0

Survey Distribution

SnapSurveys
SurveyLegend
7.0
Vendor-offered crowdsourcing
SnapSurveys
SurveyLegend
6.5
Respondent restrictions
SnapSurveys
SurveyLegend
7.5

Pros

SnapSurveys

  • The training helped me to customize surveys for the different departments that the office of IR served.
  • Surveys were easy to create and gathering information was made easy because SnapsSurveys worked well with SPSS.
  • Once surveys were created I could scan them and have the results to my boss in less than an hour depending on the size of the survey group.
  • Snaps customer service reps were always willing to help.
Christina O'Steen | TrustRadius Reviewer

SurveyLegend

  • Visual questions! Survey Legend was the only affordable software I could find that let me add images to questions easily and in a flow that made sense.
  • Live analytics! Super helpful for us when we were just starting our survey program, to be able to make sure the questions were formatted properly for example.
  • Lots of flexibility; any type of question I needed was available here.
Lacey Volk | TrustRadius Reviewer

Cons

SnapSurveys

  • Though the user interface is easy to navigate, it would be nice to see is design updated to something more aesthetically pleasing.
Casey Iannone | TrustRadius Reviewer

SurveyLegend

  • Improved correlation of the data between the analytics tool and the responses (i.e. it says 3 responses have been received, but only shows results for 2)
Ben Hewitt | TrustRadius Reviewer

Likelihood to Renew

SnapSurveys

SnapSurveys 9.3
Based on 6 answers
The main reason we will renew is that it does the job, it supports our system, and we have budgeted for it so why change?
Jonathan Crane | TrustRadius Reviewer

SurveyLegend

No score
No answers yet
No answers on this topic

Usability

SnapSurveys

SnapSurveys 7.0
Based on 1 answer
Snap's usability is fine given the wide ranging functionality the survey software offers
Tamara Gooderham | TrustRadius Reviewer

SurveyLegend

No score
No answers yet
No answers on this topic

Alternatives Considered

SnapSurveys

It is an in between option. The options we evaluated were Qualtrics and SurveyGizmo. It's cheaper than Qualtrics and easier to design surveys than SurveyGizmo. Nonetheless it's not the worst option out there like SurveyMonkey.
Anonymous | TrustRadius Reviewer

SurveyLegend

Better graphics and easier to use. I also don't feel like they are trying to nickel and dime me.
Patricia Ledezma | TrustRadius Reviewer

Return on Investment

SnapSurveys

  • Our aim is to create surveys that are easy to use from the respondents perspective. Snap helps us do that.
  • Snap allows us to be more creative and push the limits with surveys in a way that we could not do with paper surveys.
Naomi Tyler | TrustRadius Reviewer

SurveyLegend

  • It will make it easier to know who is interested
  • Without the individual analysis, I will find it harder to schedule an appointment
  • The image is very helpful for brand management
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

SnapSurveys

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

SnapSurveys Editions & Modules

Additional Pricing Details

SurveyLegend

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

SurveyLegend Editions & Modules

Edition
Pro, monthly$191
Business, monthly$391
Legendary, monthly$891
Pro yearly, (save 25% with a yearly plan)$1701
Business yearly, (save 25% with a yearly plan)$3001
Legendary, yearly (save 25% with a yearly plan)$7801
Starter (for ever free)$01
  1. per user
Additional Pricing Details
SurveyLegend gives a 25 % discount on the yearly plans for everyone. We believe in being and doing good, so we also offer special discounts for educators and non-profit organizations that can be found here: https://www.surveylegend.com/pricing-education/ and https://www.surveylegend.com/pricing-ngo/

Rating Summary

Likelihood to Recommend

SnapSurveys
6.0
SurveyLegend
8.0

Likelihood to Renew

SnapSurveys
9.3
SurveyLegend

Usability

SnapSurveys
7.0
SurveyLegend

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