StringeeX vs. Zendesk Talk
StringeeX vs. Zendesk Talk
Product | Rating | Most Used By | Product Summary | Starting Price |
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StringeeX | Small Businesses (1-50 employees) | StringeeX is a customer support platform that lets users connect with customers on any channel (phone, video call, chat, email, social, etc). The platform is designed to make it easy to keep track of all support requests, answer questions quickly, and monitor customer service agent's effectiveness. Accessible by desktop and mobile app, it can integrate with most of popular CRM and Helpdesk tools. The vendor states they are trusted by over 500 companies such as Viettel, Mobifone, Misa, Golden… | N/A | |
Zendesk Talk | N/A | Zendesk Talk is call center software built on the Twilio cloud communication platform that integrates with the Zendesk Support ticketing system. This allows customer service teams to provide phone support from the same platform they use to manage all other channels. | N/A |
StringeeX | Zendesk Talk | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
StringeeX | Zendesk Talk | |
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Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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StringeeX | Zendesk Talk | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
StringeeX | Zendesk Talk | |
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Likelihood to Recommend | 8.0 (2 ratings) | 8.1 (15 ratings) |
Support Rating | 7.3 (1 ratings) | 5.0 (3 ratings) |
StringeeX | Zendesk Talk | |
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Likelihood to Recommend | StringeeX | Zendesk |
Pros | StringeeX | Zendesk |
Cons | StringeeX | Zendesk |
Support Rating | StringeeX | Zendesk |
Alternatives Considered | StringeeX | Zendesk |
Return on Investment | StringeeX | Zendesk |
ScreenShots | StringeeX Screenshots |