TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Social Mention

    Score1 out of 10
    N/ASocial Mention is a free tool which is a kind of Google search for the social web. It provides basic search and alerts across a very broad variety of social channels.N/A

    Trackier

    Score8 out of 10
    N/ATrackier is a partner relationship management system. A performance marketing software, Trackier can be used by agencies, ad networks and advertisers, and provides them with a customizable platform from which to handle their publisher relations processes. The app allows users to create, measure, automate and optimize marketing campaigns, creatives, advertisers, publishers and conversions all from a single platform. It is designed to boost returns-on-investment by automating the user's whole…N/A
    Pricing
    Social MentionTrackier
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Social MentionTrackier
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Best Alternatives
    Social MentionTrackier
    Small Businesses
    Mention
    Score8 out of 10
    No answers on this topic
    Medium-sized Companies
    Mention
    Score8 out of 10
    No answers on this topic
    Enterprises
    Social Suite by Reputation.com
    Score9.4 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Social MentionTrackier
    Likelihood to Recommend
    1.0
    (9 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    8.0
    (5 ratings)
    -
    (0 ratings)
    Usability
    1.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Social MentionTrackier
    Likelihood to Recommend
    Social Mention
    Social Mention is a great tool for monitoring social media. This Tool can also be used to search specifically taking the keywords in the blogs, comments, news etc. It offers a third party API for users. It can be used to send email to clients of their brand performance data. This tool can indicate if your mentions are angry, happy or neutral but the data can't be reliable.
    Incentivized
    Read full review
    Cloudstuff Global LLC (Trackier)
    Trackier is able to track anything related to media campaigns, giving you control of what's happening to your campaign and the ability to analyze it in (almost) real-time to make decisions and change strategy if needed. They have a great suite of APIs that you can use to extract data and integrate with your preferred analysis tool/platform (such as Tableau) or your data warehouse.
    Incentivized
    Read full review
    Pros
    Social Mention
    • Can predict future response from today's number.
    • Let's you judge which types of campaigns to run.
    • Has a very well managed dashboard of results.
    Incentivized
    Read full review
    Cloudstuff Global LLC (Trackier)
    • Tracking conversions
    • Manage revenues and payouts
    • Control access in campaigns
    • Manage Publishers and Advertisers
    Incentivized
    Read full review
    Cons
    Social Mention
    • Under the "Free" dashboard you are limited to only receiving weekly results.
    • Can't negate those tags which contain my tags.
    • Lots of tweets missing, no noise filtering. Sometimes we get very old contents which are not needed.
    Incentivized
    Read full review
    Cloudstuff Global LLC (Trackier)
    • Custom charts and reports
    • Dashboards
    • Schedule data export files
    Incentivized
    Read full review
    Likelihood to Renew
    Social Mention
    I love that Social Mention is so easy to use. It does not take a long time to learn how to navigate the site when you need information quickly. I don't use it as much in my new job, but I recommend it for basic monitoring and when you need social media information right away
    Read full review
    Cloudstuff Global LLC (Trackier)
    No answers on this topic
    Usability
    Social Mention
    While it's easy to use and pay for it's totally useless.
    Read full review
    Cloudstuff Global LLC (Trackier)
    No answers on this topic
    Support Rating
    Social Mention
    No answers on this topic
    Cloudstuff Global LLC (Trackier)
    I think Trackier support is the best I ever had using a SaaS platform. They are 'always on' and I can talk to a real person anytime. This is very difficult nowadays! If I have a problem or detect any issue I can talk to someone quickly and they give me an ETA for a solution within minutes.
    Incentivized
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    Implementation Rating
    Social Mention
    It doesn't work as well since we changed our name. We used to have a very unique twitter handle etc. so it was easier for social mention to find us. For folks who have unique names it's excellent if you don't it may not be that helpful.
    Read full review
    Cloudstuff Global LLC (Trackier)
    No answers on this topic
    Alternatives Considered
    Social Mention
    Social Mention streamed everything together, calculated my sentiment for me, allows me to filter what results I am personally looking for, extract my RSS feed and navigate to one of the channels of buzz.
    Read full review
    Cloudstuff Global LLC (Trackier)
    Trackier could give me all the features its competitors have at a lower cost. Their pricing model is really very competitive. And if you need any specific need they are always open to help you achieve your goals by improving the platform and adding new features every day. In other words: you can trust their work.
    Incentivized
    Read full review
    Return on Investment
    Social Mention
    • The paid-version actually had a negative ROI for us as it would sometimes feed us topically inappropriate articles and didn't allow us to filter by source so as to eliminate inappropriate blogs and inappropriate news sources (like highly politically partisan ones).
    Read full review
    Cloudstuff Global LLC (Trackier)
    • Best cost-benefit beside competitors
    • Less changes on final numbers (finance)
    • Audit on each conversion
    Incentivized
    Read full review
    ScreenShots