2 Reviews and Ratings
66 Reviews and Ratings
Social Report is perfect for all sizes of organisations because of its ability to set up teams of users and adjust which features each user group can use. I can't think of any size company that it would not suit.Incentivized
Cyfe might be for you if you are looking for a cost-effective way to display all of your marketing metrics in one place. If you are looking for a detailed, fine-tuned, niche, or extremely specific metrics, this might not be the best solution. Cyfe is good for a general health check-up of marketing, but not a finely tuned examination.Incentivized
Bulk upload of social media postsTracking conversions for postsGranular data from your social media profilesIncentivized
Has preset metric groups that pull similar stats together in one "bucket" saving you the time of setting up each stat-line one by oneAllows you to easily adjust the timeframe for what stats you want to see, so you can find YOY stats or just last month's stats rather quicklyColored visualizations of stats make it easy to notice when campaigns are taking offIncentivized
The UTM feature works really well for automatically appending your social media updates with Google tracking. I would just like a little more control over a couple of the fields. A minor thing quite personal to me really.I dont believe it has a mobile app.Incentivized
I'd love to see additional functionality to customize colors. The light/dark option is very nice, but a little more flexibility in the colors would go a long way, especially if it was possible at the dashboard level rather than just the account level. Along the same lines, being able to customize the charts a little more, for example being able to show an x-axis on single data type graphs, could make them easier to read in some cases.Being able to choose to report on converted clicks or conversions in AdWords would be helpful.Needs the ability to show the date range on the shared URL dashboards. Would be even better if the date range was adjustable on that view, too.
It has become a part of our internal tools so unless a competitor comes out with similar functionality as a similar price point it is unlikely that we would not renew. One area that would cause us not to renew would be if a competing service came out with more third-party integrations that match our needs. Price at this point is no longer an issue as it would allow us to automate a somewhat manual process that we have now connecting Cyfe widgets to Google Sheets.
I gave it a rating of 7 because it does a good job at what it does, but there are missing that are missing which I would have benefited from. For instance, if I was able to drill down more on the specific metrics I was able to see, that would have been helpful.Incentivized
Very supportive, personal and informed. They really want to understand the problem and often solutions become features. Great supportIncentivized
Because I had a very minor question and I was able to speak directly to the founder through LinkedIn and through email. I know that as they grow this may not always be an option but the fact that he made himself available to answer my questions said a lot about his passion for the product.
Cyfe is a 15 minutes implementation, then some time to get your data sources created. This is an easy one person job that will not result in down time or unnecessary wasted man hours.
We've tried a lot of alternative systems in the past but find that Social Report out performs them easily. It benefits from including many of the features from all of these other systems plus some unique features such as csv upload of bulk posts, conversion tracking to monitor sales from social media posts, combined monitoring of facebook adverts and much more.Incentivized
The Salesforce dashboard is comparably flexible and intuitive, but designed more to its internal CRM focus. SumAll shares the social media dashboard capabilities, but lacks all others. Its interesting feature is side-by-side graph analysis for cross-channel performance. Cyfe might borrow from SumAll's default weekly email summary of performance from the dashboard, but implementation could be too complex. Nuvi dashboard is exclusively for social media marketing, but lacks Cyfe's flexibility for third party integration and window customization settings.
We use Social Report to manage our client's accounts and they appreciate the quality of the reports produced by Social ReportBeing able to monitor how well our social media is working has allowed us to improve our social media content and drive more traffic to our siteReduced time managing and updating our social media accounts has improved our profitabilityIncentivized
Cyfe allows us to provide real time data to our clientsCyfe allows us to provide detailed analytics to our clients showing actual resultsCyfe reduced our need to provide monthly "reports" to our marketing clientsCyfe allows us to have better situational awareness and know what is going on throughout our multiple organizations