What users are saying about
8 Ratings
56 Ratings
8 Ratings
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Score 1 out of 100
56 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Feature Set Ratings

  • Zoho Cliq ranks higher in 3 feature sets: Project Management, Communication, File Sharing & Management

Project Management

4.7

Sococo

47%
8.6

Zoho Cliq

86%
Zoho Cliq ranks higher in 5/6 features

Task Management

5.0
50%
1 Rating
7.5
75%
2 Ratings

Scheduling

5.0
50%
1 Rating
7.0
70%
1 Rating

Workflow Automation

4.0
40%
1 Rating
9.0
90%
1 Rating

Mobile Access

3.0
30%
3 Ratings
10.0
100%
2 Ratings

Search

3.0
30%
2 Ratings
9.5
95%
2 Ratings

Visual planning tools

8.0
80%
1 Rating
N/A
0 Ratings

Communication

5.3

Sococo

53%
7.8

Zoho Cliq

78%
Sococo ranks higher in 4/8 features

Chat

5.0
50%
5 Ratings
10.0
100%
2 Ratings

Notifications

5.0
50%
5 Ratings
10.0
100%
2 Ratings

Discussions

6.0
60%
3 Ratings
10.0
100%
2 Ratings

Internal knowledgebase

5.0
50%
2 Ratings
4.0
40%
1 Rating

Integrates with GoToMeeting

5.0
50%
1 Rating
N/A
0 Ratings

Integrates with Gmail and Google Hangouts

7.0
70%
1 Rating
N/A
0 Ratings

Integrates with Outlook

4.0
40%
1 Rating
N/A
0 Ratings

Surveys

N/A
0 Ratings
5.0
50%
1 Rating

File Sharing & Management

4.6

Sococo

46%
9.5

Zoho Cliq

95%
Zoho Cliq ranks higher in 5/8 features

Versioning

6.0
60%
1 Rating
N/A
0 Ratings

Video files

3.0
30%
1 Rating
9.5
95%
2 Ratings

Audio files

3.0
30%
1 Rating
9.5
95%
2 Ratings

Document collaboration

3.0
30%
1 Rating
N/A
0 Ratings

Access control

5.0
50%
1 Rating
9.5
95%
2 Ratings

Advanced security features

6.0
60%
1 Rating
9.0
90%
2 Ratings

Integrates with Google Drive

5.0
50%
1 Rating
N/A
0 Ratings

Device sync

6.0
60%
2 Ratings
10.0
100%
2 Ratings

Attribute Ratings

  • Zoho Cliq is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

1.0

Sococo

10%
5 Ratings
10.0

Zoho Cliq

100%
5 Ratings

Likelihood to Renew

Sococo

N/A
0 Ratings
10.0

Zoho Cliq

100%
2 Ratings

Usability

7.0

Sococo

70%
1 Rating
10.0

Zoho Cliq

100%
1 Rating

Support Rating

6.0

Sococo

60%
2 Ratings
10.0

Zoho Cliq

100%
2 Ratings

Likelihood to Recommend

Sococo

We tried Sococo as means of gamifying a natively remote office. It does the job but the tool suffers from a lack of integrations. You will run out of free minutes very quickly and the additional charges are too high to make business sense.
Tom Roller | TrustRadius Reviewer

Zoho Cliq

Zoho Cliq has allowed our office to be remote-worker friendly since onboarding. Teams are able to meet throughout the day with ease. Completing "@" messages allow for inter-office communication in a semi-public space (i.e. on our #Sales channel, a sales team member can "@" me to ask a question, and if I don't answer, a teammate can reply first). And having the audio/screen share capability allows "parking lot" conversations to not derail the chat. The only caveat really is your available screen real estate to manage multiple conversations at once. Honestly, as a product, it feels as potent as Slack or Discord (minus silly bots). I don't have a single complaint about the platform.
Marc Fishman | TrustRadius Reviewer

Pros

Sococo

  • Visual layout - the virtual office visible was very helpful because it made the organization feel closer and as a whole, much more connected. Further, you can group departments in your layout, so it gave a good visual understanding of who was part of each 'department/team.'
  • Sound - the sound quality was good overall in meetings, and I liked the realistic sounds for opening and closing an office, etc. It allowed for a real office feel, and this is especially important since a lot of companies offer the option to work from home now - this removes the 'disconnect' that usually exists when working from home.
  • Communication options - it allowed for multiple ways to communicate and places to communicate - i.e., in the auditorium, lunchroom, conference room, or a smaller room. Very realistic and a variety in that sense.
Anonymous | TrustRadius Reviewer

Zoho Cliq

  • Its interface is really simple to use so you don't need to spend a lot of time training your people to manage incoming contacts.
  • The visitor tracking is excellent. It will provide a lot of very useful data for your team to see what works on your site and what doesn't.
  • It integrates really well with other Zoho apps.
  • Their support is excellent. We got useful, informative responses from them when we had to contact them.
Anonymous | TrustRadius Reviewer

Cons

Sococo

  • It would be great if it supported other major browsers. Not everyone has Chrome installed.
  • The ongoing subscription cost is difficult to justify. This is the only reason we stopped using it.
John Ball | TrustRadius Reviewer

Zoho Cliq

  • Not missing functionality as such but would be useful to record audio chats
  • Zoho not as widely adopted than other Chat clients like Hangouts/Skype
Vince McConville | TrustRadius Reviewer

Pricing Details

Sococo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Sococo Editions & Modules

Additional Pricing Details

Zoho Cliq

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

Zoho Cliq Editions & Modules

Edition
Free$0
Unlimited$3/user/month2
  1. none
  2. up to 500 users
Additional Pricing Details
Billed monthly: Up to 500 users = $3 / user / month 501 - 1000 users = $2.5 / user / month 1001 - 5000 users = $2 / user / month 5001 - 10K users = $1.5 / user / month 10K + = Rs. 40 / user / month (or) $1 / user / month

Likelihood to Renew

Sococo

No score
No answers yet
No answers on this topic

Zoho Cliq

Zoho Cliq 10.0
Based on 2 answers
Zoho Cliq has become an integral part of our daily business. Every single member of our team who has a job involving a computer has an active Zoho Cliq license and uses the tool continuously throughout the day. It cuts down on meetings and allows the team to feel very connected to one-another even though we are distributed geographically.
Caroline Blades | TrustRadius Reviewer

Usability

Sococo

Sococo 7.0
Based on 1 answer
It was easy to use but still needs lots of improvement to collaborate with other tools
Anonymous | TrustRadius Reviewer

Zoho Cliq

Zoho Cliq 10.0
Based on 1 answer
Ease of use! It's easy enough to open chat, start audio sessions, screen shares, or even sending files. The fact that individual "emojis" can be applied to normal chats is wonderful. Allows to "acknowledge" without lengthy back-and-forths. Automation via CRM turns Cliq into a productivity tool beyond communication. Simply put, I don't how you could improve the system (save for a few UI boosts). As it stands, it's a powerful tool that is easy to pick up and play with.
Marc Fishman | TrustRadius Reviewer

Support Rating

Sococo

Sococo 6.0
Based on 2 answers
Sococo didn't seem to have a strong support line. In comparison to other products, such as Microsoft Teams, it did not regularly check in with us. There should be opportunities to give feedback on the quality of the program periodically and if we had any issues. Sometimes, Sococo would crash, and we would 'restart it' but not know why it happened.
Anonymous | TrustRadius Reviewer

Zoho Cliq

Zoho Cliq 10.0
Based on 2 answers
Any time that I have had an issue, and there haven't been many user support jumps right on and helps me right away.
Stacey Commings | TrustRadius Reviewer

Alternatives Considered

Sococo

I prefer Sococo over Lync/Skype for a few reasons.I feel the user interface is slicker, better voice clarity, easier to hop between calls. And, all call members can go to a common chat room on their own accord instead of one person trying to invite everybody. I also feel that it's easier to share one's screen and swap between different shared screens with Sococo.
Anonymous | TrustRadius Reviewer

Zoho Cliq

We selected Zoho because it was already a part of the Zoho toolset we were using. They offered a free trial which was a big help in our purchasing decision. Our team looked at one other alternative but we weren't satisfied with the pricing quote we got from them and the fact that we were already using other Zoho apps made our decision easier.
Anonymous | TrustRadius Reviewer

Return on Investment

Sococo

  • Morning meetings are much simpler with sococo than without. Small powwows with coworkers to work out little bugs are also a lot more enticing since setup is essentially nonexistent.
  • It might be argued that the cost of sococo isn't worth the benefits of simplicity and ease of use.
Anonymous | TrustRadius Reviewer

Zoho Cliq

  • Positive - Easier Comms with specific Clients. Encouraging more to use it to engage with me
  • Negative - Yet another comms channel to manage would like to have less. But see previous positive
  • Positive - Came as part of my Zoho One subscription so low cost
  • Has a wealth of options still to investigate as part of Cliq
Vince McConville | TrustRadius Reviewer

Screenshots

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