Sococo vs Zoho Cliq | TrustRadius

Likelihood to Recommend

Great for communication and work from home offices. It has a great visual layout, which removes the disconnect among the organization when working from home. It is less appropriate for bigger companies due to the official capacity limits for meetings. Sococo is an excellent way to check in with staff and be accountable to each other. However, if you are always working from home - this program may not be ideal due to the limitations mentioned earlier.Sococo is good if each employee has access to very high-speed internet. High -speed internet is a limitation for those in rural areas.

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Verified User

Administrator in Customer Service

Non-Profit Organization Management Company, 11-50 employees

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If you have a website through which your clients engage (either sales or support) your offerings, then you absolutely need a live chat tool. Having used Zoho for a while now, I can absolutely recommend it. If you have not used a chat tool before but you have an online store then you should definitely explore this option. They offer a free trial so you can test it to see what response you get but for sales related websites, this will pay for itself.

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Verified User

Manager in Human Resources

Information Technology and Services Company, 5001-10,000 employees

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Feature Rating Comparison

Sococo

Zoho Cliq

Task Management

Scheduling

Workflow Automation

Mobile Access

Search

Visual planning tools

Sococo

Zoho Cliq

Chat

Notifications

Discussions

Internal knowledgebase

Integrates with GoToMeeting

Integrates with Gmail and Google Hangouts

Integrates with Outlook

Sococo

Zoho Cliq

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Pros

Conference calls. No need for formal invites, excellent call quality and reliability.
Virtual rooms - see who's talking with who.
Instant chat - can also use Slack as a backend.

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John Ball

Software Team Lead

Dynniq UK and IrelandElectrical/Electronic Manufacturing, 201-500 employees

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Integration with the Zoho CRM
Easy to use both on desktop & mobile
Choice of Chat, Audio Call or Video call. All of which work well

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Vince McConville

Advisor / Director

Consiliosa LtdInformation Technology and Services, 1-10 employees

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Cons

On rare occasions my co-workers have had problems where they open Sococo and it doesn't recognize when they're speaking. However, restarting the program usually fixes it.
Users can 'knock' on another's 'virtual' office to come in to talk. Essentially, the same as waiting for a person to pick up when calling on a landline. An option to auto-let anyone in who knocks would be useful.

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Verified User

Engineer in Engineering

Computer Software Company, 10,001+ employees

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No issues yet

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Stacey Commings

Purchasing

Just-In FloorsConsumer Goods, 51-200 employees

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Usability

Sococo 7.0

Based on 1 answer

It was easy to use but still needs lots of improvement to collaborate with other tools

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Verified User

Administrator in Customer Service

Non-Profit Organization Management Company, 11-50 employees

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No score

No answers yet

No answers on this topic

Support Rating

Sococo 6.0

Based on 1 answer

Sococo didn't seem to have a strong support line. In comparison to other products, such as Microsoft Teams, it did not regularly check in with us. There should be opportunities to give feedback on the quality of the program periodically and if we had any issues. Sometimes, Sococo would crash, and we would 'restart it' but not know why it happened.

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Verified User

Administrator in Customer Service

Non-Profit Organization Management Company, 11-50 employees

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Zoho Cliq 10.0

Based on 2 answers

Any time that I have had an issue, and there haven't been many user support jumps right on and helps me right away.

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Stacey Commings

Purchasing

Just-In FloorsConsumer Goods, 51-200 employees

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Alternatives Considered

WebEx Meetings, Skype for Business, and Google Hangouts all require that you create some sort of "call event" that people can join or leave. Sococo gives you the ability to seamlessly move between meetings within one app and also provide a status of available or unavailable, or better yet, people can just see that you're in a meeting and who you're in that meeting with. This provides the opportunity for a boss to step in and determine a meeting isn't super important, so they can talk to someone in the meeting.

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Verified User

Engineer in Engineering

Computer Software Company, 10,001+ employees

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We selected Zoho because it was already a part of the Zoho toolset we were using. They offered a free trial which was a big help in our purchasing decision. Our team looked at one other alternative but we weren't satisfied with the pricing quote we got from them and the fact that we were already using other Zoho apps made our decision easier.

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Verified User

Manager in Human Resources

Information Technology and Services Company, 5001-10,000 employees

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Return on Investment

Sococo completely overcame the problem of staying in touch with remote development teams.
Enabled daily scrum meetings, sprint reviews, etc.
Helped keep everybody engaged in the project.

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John Ball

Software Team Lead

Dynniq UK and IrelandElectrical/Electronic Manufacturing, 201-500 employees

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Positive - Easier Comms with specific Clients. Encouraging more to use it to engage with me
Negative - Yet another comms channel to manage would like to have less. But see previous positive
Positive - Came as part of my Zoho One subscription so low cost
Has a wealth of options still to investigate as part of Cliq

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Vince McConville

Advisor / Director

Consiliosa LtdInformation Technology and Services, 1-10 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

—

Sococo Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Zoho Cliq Editions & Modules

Edition

Free	$0
Unlimited	$3/user/month²

up to 500 users

Additional Pricing Details

Billed monthly: Up to 500 users = $3 / user / month 501 - 1000 users = $2.5 / user / month 1001 - 5000 users = $2 / user / month 5001 - 10K users = $1.5 / user / month 10K + = Rs. 40 / user / month (or) $1 / user / month

Rating Summary

Sococo

Zoho Cliq

Sococo

Zoho Cliq

Sococo

Zoho Cliq

Likelihood to Recommend

Sococo

Zoho Cliq

Feature Rating Comparison

Task Management

Scheduling

Workflow Automation

Mobile Access

Search

Visual planning tools

Chat

Notifications

Discussions

Internal knowledgebase

Integrates with GoToMeeting

Integrates with Gmail and Google Hangouts

Integrates with Outlook

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Pros

Sococo

Zoho Cliq

Cons

Sococo

Zoho Cliq

Usability

Sococo

Zoho Cliq

Support Rating

Sococo

Zoho Cliq

Alternatives Considered

Sococo

Zoho Cliq

Return on Investment

Sococo

Zoho Cliq

Screenshots

Sococo

Zoho Cliq

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Sococo Editions & Modules

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Zoho Cliq Editions & Modules

Edition

Additional Pricing Details

Rating Summary

Add comparison