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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SolarWinds AppOptics

    Score7.6 out of 10
    N/ASolarWinds AppOptics (formerly Librato) is an IT infrastructure monitoring service and APM, based on technology acquired by SolarWinds with Librato in 2015 to expand its cloud monitoring portfolio.N/A

    Splunk On-Call

    Score6 out of 10
    N/AFormerly known as VictorOps, Splunk On-Call is an incident response system for developers, devops and operations teams that helps reduce outage time.N/A
    Pricing
    SolarWinds AppOpticsSplunk On-Call
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SolarWinds AppOpticsSplunk On-Call
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SolarWinds AppOpticsSplunk On-Call
    Considered Both Products
    SolarWinds
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    90%
    Would buy again
    9 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    90%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    8 Answers
    Features
    SolarWinds AppOpticsSplunk On-Call
    Application Performance Management
    Comparison of Application Performance Management features of SolarWinds AppOptics and Splunk On-Call
    Feature
    SolarWinds AppOptics
    6.9
    30 Ratings
    13% below category average
    Splunk On-Call
    -
    Ratings
    Application monitoring8.530 Ratings00 Ratings
    Database monitoring7.528 Ratings00 Ratings
    Threshold alerts6.526 Ratings00 Ratings
    Predictive capabilities4.612 Ratings00 Ratings
    Application performance management console7.226 Ratings00 Ratings
    Collaboration tools6.014 Ratings00 Ratings
    Out-of-the box templates to monitor applications6.220 Ratings00 Ratings
    Application dependency mapping and thresholding6.618 Ratings00 Ratings
    Virtualization monitoring7.313 Ratings00 Ratings
    Server availability and performance monitoring8.123 Ratings00 Ratings
    Server usage monitoring and capacity forecasting7.316 Ratings00 Ratings
    IT Asset Discovery7.29 Ratings00 Ratings
    Best Alternatives
    SolarWinds AppOpticsSplunk On-Call
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    SolarWinds Server & Application Monitor
    Score7.7 out of 10
    No answers on this topic
    Enterprises
    Splunk AppDynamics
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SolarWinds AppOpticsSplunk On-Call
    Likelihood to Recommend
    7.8
    (30 ratings)
    6.0
    (11 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    9.0
    (1 ratings)
    Usability
    9.6
    (2 ratings)
    7.0
    (2 ratings)
    Support Rating
    9.0
    (1 ratings)
    5.0
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    SolarWinds AppOpticsSplunk On-Call
    Likelihood to Recommend
    SolarWinds
    AppOptics is good for small to medium-sized organizations with less than 150 servers or less than 40 services to monitor. It performs well for this use case where people need to get an overview of application performance, and 95%ile data is okay. Somewhere every data point and every record is critical; it should be avoided.
    Incentivized
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    Cisco
    I recommend Splunk on-call is more suited where there are high incident queues; multiple teams need to be involved in handling a P1 severity issue. Multiple levels of escalation are needed environment where automated action is required. I recommend the solution for large-scale & medium-scale business units. For small-scale business units, I see the functional value is less.
    Incentivized
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    Pros
    SolarWinds
    • Request tracing with code profiling.
    • Automated alerting on latency and response codes for each API.
    • Low resource overhead while collecting data from our application servers.
    • Highly performant dashboard that enables us to make progress rapidly.
    • Very resilient. We have not seen a downtime in their service in the entire year that we have used them.
    • Identify database and cache requests that are taking longer than expected
    Incentivized
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    Cisco
    • Easily assign work/tickets between multiple users
    • Supports a wide variety of software integrations
    • Easy to manage scheduling tool
    • As part of the Splunk toolset, provides detailed levels of data analysis at our engineers fingertips
    Incentivized
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    Cons
    SolarWinds
    • The only thing that I would add is the possibility to display every single query our servers receive to eventually analyze them and query through them. We could also generate nice visualizations from that. Right now I believe we can only see averages.
    Incentivized
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    Cisco
    • The user interface can be furthe improved
    • Licensing needs to be simplified and packaged as a bundle with other Splunk product like Enterprise Security
    • Customer outreach can be further enhanced
    Incentivized
    Read full review
    Likelihood to Renew
    SolarWinds
    We have been using AppOptics for over 3.5 years and expect to continue to renew it for the foreseeable future
    Incentivized
    Read full review
    Cisco
    It was a good solution with a good comprimise prize/features for our use cases
    Incentivized
    Read full review
    Usability
    SolarWinds
    As far a usability is concerned for AppOptics, it is just as matter of few minutes away even if you start from scratch, as all you need to do is register on the site and you will get the URL and password. And after this all you have to do is follow the instruction, as per the configuration wizard (tool tip) within the console for various technology such as SQL, IIS, .NET
    Incentivized
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    Cisco
    Not a lot of love given to VO since the acquisition by Splunk from my POV
    Incentivized
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    Support Rating
    SolarWinds
    Solarwinds AppOptics is rated as 9 out of 10 and the reason is there are still few areas where AppOptics needs to improve such as Service Now Integration, GCP Cloud Support, Better Dashboard visualization for application transactions flow. Other than these feature everything is there in AppOptics and that's a reason given 9 points out of 10.
    Incentivized
    Read full review
    Cisco
    VictorOps support has proven excellent for us. Because it is such a widely used tool, there is a lot of documentation on usage, and a large community of users to lean on. Also, many engineers have had experience working with VictorOps already, and the tool is so easy to setup / manage that much support isn't really necessary.
    Incentivized
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    Implementation Rating
    SolarWinds
    No answers on this topic
    Cisco
    It was a good solution with a good comprimise prize/features for our use cases
    Incentivized
    Read full review
    Alternatives Considered
    SolarWinds
    What we found positive in AppOptics from others is:
    • Easy to install and manage.
    • Various stack support.
    • Point to point deep-dive metrics and correlation.
    • Metrics like DB connection, query analysis, latency in API calls, and other connections, response codes for various APIs, etc are the key ones in our case, which AppOptics provides efficiently.
    • Alerts can be sent on different channels.
    Incentivized
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    Cisco
    Splunk On-Call integrates better with our Splunk Cybersecurity and Reporting products due to the same family tree of the same eco system. We were previously using built-in on-call from individual applications and while adequate, they were difficult to manage and support SLA varied greatly across different applications. In addition we also used xMatters which did not integrate well with SAP products nor Citrix products so we were still using more than a single on-call product which was solved by implementing Splunk On-Call
    Incentivized
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    Return on Investment
    SolarWinds
    • Application monitoring troubleshooting became more accurate. Accurate results save more man-hours of manual troubleshooting.
    • As Realtime monitoring and alerts provide more flexibility, downtime can be minimized and Accurate Root causes can be provided.
    • Dashboards can be useful for making future strategy based on trends.
    • Installation and integration is easy.
    Incentivized
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    Cisco
    • It runs our on call rotation so it makes it easy for us.
    • It integrates with Slack so it makes it easy for us to manage through Slack.
    Incentivized
    Read full review
    ScreenShots

    SolarWinds AppOptics Screenshots

    Screenshot of AppOptics Home ScreenScreenshot of AppOptics DashboardScreenshot of AppOptics TracesScreenshot of AppOptics Trace Root CauseScreenshot of AppOptics InfrastructureScreenshot of Host Heat Map