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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SolarWinds Pingdom

    Score8 out of 10
    N/ASolarWinds Pingdom is a website uptime monitoring and alert tool, with additional reporting and Real User Monitoring capabilities. Pingdom is part of SolarWinds’s DevOps package, enabling full-stack monitoring as a service.

    $14.95

    per month

    Splunk Cloud Platform

    Score8 out of 10
    N/ASplunk Cloud Platform is a data platform service thats help users search, analyze, visualize and act on data. The service can go live in as little as two days, and with an IT backend managed by Splunk experts.N/A
    Pricing
    SolarWinds PingdomSplunk Cloud Platform
    Editions & Modules
    Synthetic Monitoring
    $10
    per month
    Real User Monitoring
    $10
    per month
    Enterprise
    Custom Pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    SolarWinds PingdomSplunk Cloud Platform
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SolarWinds PingdomSplunk Cloud Platform
    Considered Both Products
    SolarWinds
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    52 Answers
    100%
    Would buy again
    15 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    52 Answers
    92%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    52 Answers
    100%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    43 Answers
    91%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    49 Answers
    100%
    Implementation went as expected
    13 Answers
    Features
    SolarWinds PingdomSplunk Cloud Platform
    Security Information and Event Management (SIEM)
    Comparison of Security Information and Event Management (SIEM) features of SolarWinds Pingdom and Splunk Cloud Platform
    Feature
    SolarWinds Pingdom
    -
    Ratings
    Splunk Cloud Platform
    8.2
    20 Ratings
    3% above category average
    Centralized event and log data collection00 Ratings9.019 Ratings
    Correlation00 Ratings8.419 Ratings
    Event and log normalization/management00 Ratings9.220 Ratings
    Deployment flexibility00 Ratings7.220 Ratings
    Integration with Identity and Access Management Tools00 Ratings7.718 Ratings
    Custom dashboards and workspaces00 Ratings8.920 Ratings
    Host and network-based intrusion detection00 Ratings8.217 Ratings
    Data integration/API management00 Ratings7.310 Ratings
    Behavioral analytics and baselining00 Ratings7.28 Ratings
    Rules-based and algorithmic detection thresholds00 Ratings8.210 Ratings
    Response orchestration and automation00 Ratings7.48 Ratings
    Reporting and compliance management00 Ratings8.810 Ratings
    Incident indexing/searching00 Ratings8.711 Ratings
    Best Alternatives
    SolarWinds PingdomSplunk Cloud Platform
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    SolarWinds Web Performance Monitor (WPM)
    Score8 out of 10
    IBM Security QRadar SIEM
    Score8.9 out of 10
    Enterprises
    No answers on this topic
    SolarWinds Security Event Manager (SEM)
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SolarWinds PingdomSplunk Cloud Platform
    Likelihood to Recommend
    4.5
    (64 ratings)
    8.8
    (21 ratings)
    Likelihood to Renew
    10.0
    (4 ratings)
    9.1
    (1 ratings)
    Usability
    10.0
    (7 ratings)
    8.4
    (7 ratings)
    Performance
    6.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    4.1
    (54 ratings)
    7.2
    (4 ratings)
    User Testimonials
    SolarWinds PingdomSplunk Cloud Platform
    Likelihood to Recommend
    SolarWinds
    I believe the scenarios we used it for were quite well covered, from the executive perspective. The downtime alarms worked very well and were easy to setup, uptime monitoring tools were clear and easy to use, even for non-technical people (C-level) and the SLA management tools allowed us to spend less time, and have less friction, with our clients
    Incentivized
    Read full review
    Cisco
    Splunk is excellent when all your data is in one location. Its ability to correlate all that data is intuitive (once the hurdle of learning the query language is overcome). It is also easy to standardize the presentation of information to the company. When data is siloed/standalone, other systems can be cheaper and faster to implement.
    Incentivized
    Read full review
    Pros
    SolarWinds
    • The alerts are very responsive offering quite detailed timing information
    • The UI for reports is very clear and set up of reports is very intuitive
    • Customer service was good when there were problems - e.g. lapsing billing causing reporting to go down
    Incentivized
    Read full review
    Cisco
    • This SIEM consolidates multiple data points and offers several features and benefits, creating custom dashboards and managing alert workflows.
    • Splunk Cloud provides a simple way to have a central monitoring and security solution. Though it does not have a huge learning curve, you should spend some time learning the basics.
    • Splunk Cloud enables me to create and schedule statistical reports on network use for Management.
    Incentivized
    Read full review
    Cons
    SolarWinds
    • The PagerDuty integration could be a lot better. When you use the PagerDuty integration, it doesn't send any information about which check failed! It just sends a message like "Timeout (> 30s)" -- this isn't very helpful when we have hundreds of checks. We've worked around this by using both the PagerDuty and Slack integrations and having them both post to the same Slack channel. But this means that when an engineer is paged from PagerDuty, they have to go to Slack (or Pingdom) to find the details about the page; it's not available on the page itself.
    Incentivized
    Read full review
    Cisco
    • The SPL programming language that the queries are built in is not very intuitive.
    • There should be a better repository of pre-built queries for what I would think of as common Active Directory usage monitoring.
    • I would like to see more free training/familiarization information made available.
    Incentivized
    Read full review
    Likelihood to Renew
    SolarWinds
    Recently added features have made Pingdom less intuitive for our requirements. While Pingdom has a broad offering and remains a good value, it is becoming more than we need. Our customer base is becoming more and more global and Pingdom still lacks Asia-Pacific monitoring, which we will need within a year.
    Read full review
    Cisco
    Ease of use and have all the features we need
    Incentivized
    Read full review
    Usability
    SolarWinds
    Pingdom is easy to use, very intuitive and has a very short learning curve. From the onset, we've been able to jump in and leverage the tool to accomplish our goals for page speed performance and discover the insights we need to make improvements. Its a well-designed tool and makes for a good user experience.
    Incentivized
    Read full review
    Cisco
    Splunk AI Assistant for SPL is good tool, as I said, it is really useful for educational purpose, taking in its hands small and simple tasks (ex:small query dashboard,...), but it's not a ten because the contextual memory for complex issues/dashboarding/reports etc can be limited, and can sometime suggets none optimized query which are not always checked by teammates and can cause issue on the long term.
    Incentivized
    Read full review
    Performance
    SolarWinds
    Interface is unnecessarily complicated and frequently responds slowly.
    Read full review
    Cisco
    No answers on this topic
    Support Rating
    SolarWinds
    Support responded the same day to my query, as I was setting the product up but couldn't find the setting I needed. This was successfully resolved in a short time frame, so I was pleased with how quickly we were able to get this resolved. I haven't needed to contact support since.
    Incentivized
    Read full review
    Cisco
    Splunk Cloud support is sorely lacking unfortunately. The portal where you submit tickets is not very good and is lacking polish. Tickets are left for days without any updates and when chased it is only sometimes you get a reply back. I get the feeling the support team are very understaffed and have far too much going on. From what I know, Splunk is aware of this and seem to be trying to remedy it.
    Incentivized
    Read full review
    Alternatives Considered
    SolarWinds
    1. PRTG Network Monitor was a far more complicated tool to use and set up albeit it does both Internal and External monitoring. The setup wasn't intuitive and there are too many configuration options to complete to form an alert
    2. Amazon CloudWatch is specific to AWS resources and cannot be easily use outside of the AWS Ecosystem
    Incentivized
    Read full review
    Cisco
    Vs elastic: - SPL's statistical functions superior to KQL for complex correlations - Better enterprise support, less operational overhead - Splunk Cloud Platform's detection engineering more mature vs Sentinel: - SPL more powerful than KQL for custom analytics - Better cross-platform visibility (non-Azure environments) vs Datadog - SPL enables deeper forensic Investigations - Superior compliance/audit capabilities
    Incentivized
    Read full review
    Return on Investment
    SolarWinds
    • Honestly, we have 4 other products that overlap this functionality whose organizations provide far superior support. At this point it is an unnecessary expense.
    • In my opinion, their lack of support responsiveness and commitment has impacted our IT agility.
    • Its time to explore other alternatives.
    Read full review
    Cisco
    • End-end visibility across your departmental silos
    • Strengthen the overall global monitoring posture
    • Move from Reactive to Proactive Monitoring
    • Highly secure environment at your finger-tips
    • Takes you away from managing infrastructure/administration, allows saving time & money. Reduce the overall TCO (Total Cost of Ownership)
    Incentivized
    Read full review
    ScreenShots

    SolarWinds Pingdom Screenshots

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