SourceForge is a B2B software discovery platform, featuring 4000+ categories in its comparison engine that potential buyers can use to compare software by user reviews, features, pricing, integrations, operating system, and deployment.
N/A
Trustpilot
Score 7.0 out of 10
N/A
Trustpilot, headquartered in Copenhagen, offers their customer review platform to help businesses gather more online reviews and merge their online profile with feedback from their top customers and bring customer reviews to other high visibility platforms (e.g. Google).
$259
per month per domain
Pricing
SourceForge
Trustpilot
Editions & Modules
No answers on this topic
Plus
$259
per month per domain
Premium
$629
per month per domain
Advanced
$1,059
per month per domain
Enterprise
Contact for pricing
Offerings
Pricing Offerings
SourceForge
Trustpilot
Free Trial
No
No
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
—
—
More Pricing Information
Community Pulse
SourceForge
Trustpilot
Considered Both Products
SourceForge
Verified User
Executive
Chose SourceForge
We have a page on Trustpilot as well, but Trustpilot is not focused just on software and technology like SourceForge is. If you want to market your software, SourceForge offers a large volume of specific tools relevant to software marketing and customer acquisition. SourceForge …
Verified User
C-Level Executive
Chose SourceForge
Capterra is less user friendly than SourceForge and seemingly has a less wide variety of software reviewed, which is why I ultimately chose SourceForge as the review software that I trust the most for my search when I am trying to identify a new software to use in order to …
I recommend SourceForge to anyone or business that needs both commercial and open source software. This platform has a wide variety of software with many categories that allow easy search for any project, in addition to the fact that searches can be done separately (commercial and open source software) so as not to have mixed results which go with different purpose. In addition to the fact that the community of this platform is quite active and that there are always times to discover new projects that can be useful for a company or individual person.
Increases consumer confidence as they can see the reviews on the product, the service provided, and the overall company review. This then leads to more orders. Helps when there is a new product with no reviews yet, as customers can see that the company has an overall score of 4.6 and are confident in buying
Completing the review for the customer is a simple process which enables us to receive more feedback.
The Trustpilot account management team is a true partner working with each department to help with adoption across the company.
The Trustpilot development team is a trusted partner with our own internal development team, assisting them with implementation as well as integration with their API.
The overall design that SourceForge has really leaves a lot to be desired, although the entire platform works perfectly, I think that the design should be much more attractive.
There is currently no feature to save your progress on a review you are writing, so if you are writing a review and the browser is closed for some reason, all progress of the written review will be lost.
Souceforge was very straightforward and easy to manage. The leads worked for us so there is not a lot else to say about why I'd use it again. This isn't some complicated software product, it is a simple inbound marketing channel that is meant to generate leads and help us with brand awareness and it did exactly that.
SourceForge is super easy to use and very intuitive. And their support team and campaign managers help whenever we need it. Using SourceForge as a user is easy, and administrating a business software listing is easy as well. They also have great documentation.
Very easy to switch between our different stores, respond to the customer reviews, flag any review we consider fraudulent, and there is a social media functionality so we can download reviews for use on facebook, instagram, twitter etc. There are a number of different social media templates and goals so it allows us to keep the socials fresh and interesting
We've never had any issues or downtime with SourceForge. Since we've been a user, the platform has never been down. Or at least never that I've noticed.
SourceForge loads extremely quickly whether you're using the front end or administrating your product listing on the back end. All pages are snappy to load--no issues with page speed whatsoever.
I hardly ever use the support on SourceForge, as I have not needed it. Their product works well for me. One time I had to email them and they got back to me the same day, but that's my only experience.
I've rarely had issues and needed support. During the implementation phase we relied on their support heavily and they were very knowledgeable, responsive and helpful. Any questions I've had have been answered promptly by my account manager. They also have a great knowledgebase for self-service support.
When we first signed up, they pair you with a campaign manager who trained us on how to use the product properly. The product is simple so the training was only about 30 minutes and after that we understood all the features and how to make the most of it. Most of the work came with making a custom landing page and building a follow up process for our sales team.
G2 has a larger commitment time upfront and for a more expensive rate, which wasn't the best option for our team as we were just exploring the resources that existed out there at the time. We preferred Sourceforge as well due to its subscription service, making it easier to commit from the start.
Selected Trustpilot because of superior integration with the website and Google SERPS. Again, my only complaint would be Trustpilot was relatively more expensive than the other technologies.
SourceForge has been plenty scalable for us. Our marketing department is able to edit listings and our executives can also log in to the platform if need be for leads and reporting information. SourceForge offers multiple user access and role permissions, so it's pretty scalable and easy to use for our entire team.
