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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Azure SQL Database

    Score8.5 out of 10
    N/AAzure SQL Database is Microsoft's relational database as a service (DBaaS).

    $0.50

    Per Hour

    Zoho CRM

    Score8.4 out of 10
    N/AZoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.

    $14

    per month

    Pricing
    Azure SQL DatabaseZoho CRM
    Editions & Modules
    2 vCORE
    $0.5044
    Per Hour
    6 vCORE
    $1.5131
    Per Hour
    10 vCORE
    $2.52
    Per Hour
    Standard
    $14.00
    Per User/Per Month
    Professional
    $23.00
    Per User/Per Month
    Enterprise
    $40.00
    Per User/Per Month
    Ultimate
    $52.00
    Per User/Per Month
    Plus
    $57.00
    Per User/Per Month
    Offerings
    Pricing Offerings
    Azure SQL DatabaseZoho CRM
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$14 /user/month
    Additional Details
    More Pricing Information
    Community Pulse
    Azure SQL DatabaseZoho CRM
    Considered Both Products
    Microsoft
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    17 Answers
    93%
    Would buy again
    232 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    16 Answers
    97%
    Delivers good value for the price
    233 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    16 Answers
    96%
    Happy with the feature set
    238 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    14 Answers
    95%
    Lived up to sales and marketing promises
    189 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    16 Answers
    87%
    Implementation went as expected
    187 Answers
    Features
    Azure SQL DatabaseZoho CRM
    Database-as-a-Service
    Comparison of Database-as-a-Service features of Azure SQL Database and Zoho CRM
    Feature
    Azure SQL Database
    7.2
    32 Ratings
    16% below category average
    Zoho CRM
    -
    Ratings
    Automatic software patching6.330 Ratings00 Ratings
    Database scalability7.832 Ratings00 Ratings
    Automated backups7.832 Ratings00 Ratings
    Database security provisions8.832 Ratings00 Ratings
    Monitoring and metrics6.831 Ratings00 Ratings
    Automatic host deployment6.127 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Azure SQL Database and Zoho CRM
    Feature
    Azure SQL Database
    -
    Ratings
    Zoho CRM
    8.7
    289 Ratings
    10% above category average
    Customer data management / contact management00 Ratings8.7280 Ratings
    Workflow management00 Ratings8.6267 Ratings
    Territory management00 Ratings8.9197 Ratings
    Opportunity management00 Ratings8.4254 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.4249 Ratings
    Contract management00 Ratings8.9204 Ratings
    Quote & order management00 Ratings9.0204 Ratings
    Interaction tracking00 Ratings9.0250 Ratings
    Channel / partner relationship management00 Ratings8.7193 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Azure SQL Database and Zoho CRM
    Feature
    Azure SQL Database
    -
    Ratings
    Zoho CRM
    8.9
    222 Ratings
    14% above category average
    Case management00 Ratings8.7214 Ratings
    Call center management00 Ratings8.5173 Ratings
    Help desk management00 Ratings9.3190 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Azure SQL Database and Zoho CRM
    Feature
    Azure SQL Database
    -
    Ratings
    Zoho CRM
    8.5
    267 Ratings
    9% above category average
    Lead management00 Ratings8.8262 Ratings
    Email marketing00 Ratings8.2220 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Azure SQL Database and Zoho CRM
    Feature
    Azure SQL Database
    -
    Ratings
    Zoho CRM
    8.6
    264 Ratings
    11% above category average
    Task management00 Ratings8.3249 Ratings
    Billing and invoicing management00 Ratings8.7181 Ratings
    Reporting00 Ratings8.7243 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Azure SQL Database and Zoho CRM
    Feature
    Azure SQL Database
    -
    Ratings
    Zoho CRM
    8.6
    259 Ratings
    12% above category average
    Forecasting00 Ratings8.7217 Ratings
    Pipeline visualization00 Ratings8.2236 Ratings
    Customizable reports00 Ratings8.8250 Ratings
    Customization
    Comparison of Customization features of Azure SQL Database and Zoho CRM
    Feature
    Azure SQL Database
    -
    Ratings
    Zoho CRM
    8.4
    278 Ratings
    9% above category average
    Custom fields00 Ratings8.7276 Ratings
    Custom objects00 Ratings8.1223 Ratings
    Scripting environment00 Ratings9.2179 Ratings
    API for custom integration00 Ratings7.7204 Ratings
    Security
    Comparison of Security features of Azure SQL Database and Zoho CRM
    Feature
    Azure SQL Database
    -
    Ratings
    Zoho CRM
    8.2
    267 Ratings
    2% below category average
    Single sign-on capability00 Ratings7.7232 Ratings
    Role-based user permissions00 Ratings8.7262 Ratings
    Social CRM
    Comparison of Social CRM features of Azure SQL Database and Zoho CRM
    Feature
    Azure SQL Database
    -
    Ratings
    Zoho CRM
    8.5
    166 Ratings
    12% above category average
    Social data00 Ratings8.7165 Ratings
    Social engagement00 Ratings8.3157 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Azure SQL Database and Zoho CRM
    Feature
    Azure SQL Database
    -
    Ratings
    Zoho CRM
    8.8
    211 Ratings
    15% above category average
    Marketing automation00 Ratings8.9208 Ratings
    Compensation management00 Ratings8.8139 Ratings
    Platform
    Comparison of Platform features of Azure SQL Database and Zoho CRM
    Feature
    Azure SQL Database
    -
    Ratings
    Zoho CRM
    8.3
    231 Ratings
    8% above category average
    Mobile access00 Ratings8.3231 Ratings
    Best Alternatives
    Azure SQL DatabaseZoho CRM
    Small Businesses
    MongoDB Atlas
    Score7.8 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Azure Database
    Score8.8 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Google Cloud SQL
    Score8.7 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Azure SQL DatabaseZoho CRM
    Likelihood to Recommend
    8.0
    (32 ratings)
    9.1
    (312 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    7.6
    (42 ratings)
    Usability
    8.5
    (5 ratings)
    7.8
    (172 ratings)
    Availability
    -
    (0 ratings)
    8.8
    (7 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (8 ratings)
    Support Rating
    9.0
    (5 ratings)
    6.1
    (69 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    5.5
    (8 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.6
    (16 ratings)
    Configurability
    -
    (0 ratings)
    5.1
    (114 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.5
    (21 ratings)
    Ease of integration
    -
    (0 ratings)
    7.2
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    5.7
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    8.3
    (7 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.7
    (13 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.8
    (13 ratings)
    User Testimonials
    Azure SQL DatabaseZoho CRM
    Likelihood to Recommend
    Microsoft
    We have found it's a great alternative for making older legacy applications work with online databases instead of only on-premises databases. We've converted over a dozen applications this way, and it has allowed our clients to have a distributed workforce using their applications without incurring the expense of a complete application rewrite.
    Incentivized
    Read full review
    Zoho
    Interfacing with our target clients at the correct minute is crucial in today's society. Another valuable include is its capacity to coordinated with other programs. It helps me in keeping track of the every day work emails I send to my colleagues or get. Zoho CRM makes it straightforward to consequence or send out information agreeing to our needs. Zoho makes a difference keep in mind individuals by means of e-mail and pop-ups, which dispenses with the issue of overlooking follow-ups and reminders. This not as it were helps within the organization of this incredible instrument but moreover within the execution of data.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Maintenance is always an issue, so using a cloud solution saves a lot of trouble.
    • On premise solutions always suffer from fragmented implementations here and there, where several "dba's" keep track of security and maintenance. With a cloud database it's much easier to keep a central overview.
    • Security options in SQL database are next level... data masking, hiding sensitive data where always neglected on premise, whereas you'll get this automatically in the cloud.
    Incentivized
    Read full review
    Zoho
    • Hooks into our website and can import data from forms.
    • Has great automation tools built in.
    • Reporting features are great.
    • Easy to learn, makes it easy for us to onboard new users onto it.
    • Fairly customizable. We have fine tuned it to work the way we need it to.
    Incentivized
    Read full review
    Cons
    Microsoft
    • One needs to be aware that some T-SQL features are simply not available.
    • The programmatic access to server, trace flags, hardware from within Azure SQL Database is taken away (for a good reason).
    • No SQL Agent so your jobs need to be orchestrated differently.
    • The maximum concurrent logins maybe an unexpected problem.
    • Sudden disconnects.
    • The developers and admin must study the capacity and tier usage limits https://docs.microsoft.com/en-us/azure/azure-subscription-service-limits otherwise some errors or even transaction aborts never seen before can occur.
    • Only one Latin Collation choice.
    • There is no way to debug T-SQL ( a big drawback in my point of view).
    Incentivized
    Read full review
    Zoho
    • Need some way to switch a field type without losing the pre-existing data.
    • The settings controls should be broken out differently - I don't like that I can't keep some users from exporting all contact records (i.e., the entire Contacts module) because if the export function is turned off, the export function of Reports for those same modules is also blocked.
    • Frustrating that only 3 custom lookup fields are allowed per module in our license.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    This is best solution as a DBA one could expect from a service provider and as a cloud service, it removes all your hassles.
    Incentivized
    Read full review
    Zoho
    i have already renewed my subscription twice. I am in the 3rd Year now. I have been using it for a while and have been recommending to my friends as well.. have attended ZOHOLICs the annual program of zoho and it gave me new insights of managing the crm solutoin.
    Incentivized
    Read full review
    Usability
    Microsoft
    The interfaces are intuitive once you are familiar with all the functions. The ability to use different tools to interact with the platform, such as directly via a browser or code editors such as VS Code or Visual Studio is a great option and allows for integrating withn the project and other testing and developing tools.
    Incentivized
    Read full review
    Zoho
    The methodology of the 'out of the box' user interface is fairly easy to learn. In some cases however, the interface is not consistent throughout the software. Upgrades to the interface has certainly improved some of this--- but now we are seeing the same kinds of inconsistencies across Zoho apps, particularly those more recently added to their platform. This issue is not major in that everybody on staff seems able to learn how to work the programs--- it's just annoying and less than efficient when inconsistent user interfaces or inconsistent terms are used in the programs and/or the requisite documentation.
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    No answers on this topic
    Zoho
    In my many years using Zoho, I think there were only 1 or 2 days when there was something happening and I was not able to log in. Sure, it wasn't fun and we all panicked a bit, but right after that, all was well and work-life continued. Being cloud based, I'm never worried about losing my iPhone, iPad or Laptop as I know I can log in anywhere on any device and workflow won't stop.
    Incentivized
    Read full review
    Performance
    Microsoft
    No answers on this topic
    Zoho
    I don't recall every having any issues with a page not loading due to it being a Zoho issue. Anytime I've had any issues with something being wonky, I clear cache and that has always solved the problem. Or a simply computer reboot and we're back, hard at work. Look, I don't expect any product to delivery 100%, 100% of the time but if I had any consistent ongoing issues, I would have left many years ago. I still keep my eyes open to what is new but after a quick evaluation, I know Zoho will long be my home.
    Incentivized
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    Support Rating
    Microsoft
    We give the support a high rating simply because every time we've had issues or questions, representatives were in contact with us quickly. Without fail, our issues/questions were handled in a timely matter. That kind of response is integral when client data integrity and availability is in question. There is also a wealth of documentation for resolving issues on your own.
    Incentivized
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    Zoho
    We did the training and that was a huge waste of money. The information provided was basic and the instructor was sloppy (he even forgot to turn off his mic when he used the restroom - no one should ever hear what we heard). I offered up a 9 because we were able to find what we needed on your website.
    Incentivized
    Read full review
    In-Person Training
    Microsoft
    No answers on this topic
    Zoho
    I attended a Zoho-Holics event in Austin, TX, several years ago, and it blew my mind. So many industries were represented using Zoho in so many different ways. It was unbelievable all that I learned from that experience, as there were features that I wasn't aware of that I immediately started using. Best of all, the trainers were patient and knowledgeable
    Incentivized
    Read full review
    Online Training
    Microsoft
    No answers on this topic
    Zoho
    There is an endless supply of YouTube videos from Zoho and the many Zoho partners/consultants. Plus, Zoho has it's own library of training videos and webinars to learn from plus an entire community at the ready to answer any questions. While Zoho has been available for many years, there are constantly new training videos and webinars available for the novice and the experienced users.
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    No answers on this topic
    Zoho
    When you switch CRMs, you can automatically assume everything isn’t going to match up correctly. We had used Salesforce for 10+ years and had a ton of data and customizations. It was not a clean transfer, but we were able to sort it all out. The only issue that really bothered me was Zoho support. Even simple questions couldn’t be answered over chat, and we would have some team members try for hours to find the right answer
    Incentivized
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    Alternatives Considered
    Microsoft
    We moved away from Oracle and NoSQL because we had been so reliant on them for the last 25 years, the pricing was too much and we were looking for a way to cut the cord. Snowflake is just too up in the air, feels like it is soon to be just another line item to add to your Azure subscription. Azure was just priced right, easy to migrate to and plenty of resources to hire to support/maintain it. Very easy to learn, too.
    Incentivized
    Read full review
    Zoho
    Free user access was one reason to use it more than any other software. Also, for a mid-size organization, the Salesforce cost was a little higher, and Pipedrive was almost similar to Zoho. As we were already using Zoho, we found no urgency to switch.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Microsoft
    No answers on this topic
    Zoho
    I think Zoho CRM is priced at a reasonable amount. Simply put, you get what you pay for and Zoho does not disappoint. My organization is comfortable with what we pay and pleased with continually renewing the software. The billing frequency is just right. There are no complaints on our end
    Incentivized
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    Scalability
    Microsoft
    No answers on this topic
    Zoho
    We're still in the early stages of scaling this across departments. We have high aspirations of doing this, but it takes time to migrate to the new system and to help people get acquainted of doing their work in a different way thru Zoho.
    Incentivized
    Read full review
    Professional Services
    Microsoft
    No answers on this topic
    Zoho
    In addition to being a user of Zoho CRM, we are a reseller as well. Often, at times our Partners request for on-boarding the platform configuration for them. During such requirements, we have utilized the Professional services team directly from the Zoho CRM team. Our partner feedback was quite positive, throughout.
    Incentivized
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    Return on Investment
    Microsoft
    • Perfect for small and medium databases, being very cost effective.
    • As a Platform as a Service, there is no concern about patches, upgrades and end of life.
    • Be aware of security and network capabilities. The service cannot run in the VNET as Azure Virtual Machines do.
    Read full review
    Zoho
    • because we are new to the CRM world, we wanted a product that was reasonably priced, yet had the features we were looking for
    • we have found a much higher customer engagement rate and ROI
    • we used to "lose" customers in our makeshift process. Now, all customers are being attended to.
    Incentivized
    Read full review
    ScreenShots

    Zoho CRM Screenshots

    Screenshot of Deals - Cash in on all opportunities. Close more deals. Great sales management is all about prioritizing, tracking, and monitoring the deals in your pipeline. Zoho CRM gives you everything you need to manage deals across territories and sales structures.Screenshot of Activities - Keep track of all the tasks, meetings, calls, events, or activity records. Neatly organize the numerous records along with the activities associated to them such as follow-up, pre sales and post sales activities, phone conversations etc.