Square POS vs. Xoom, a PayPal Service (personal use only)

Square POS is by far the easiest POS software to use at events and train additional team members on - even with temporary or first-time employees. It's easy to see how each event is doing in live time. It gives the event manager a real-time view of revenue earned. Its really easy to create/manage/delete users to keep the platform secure.

Incentivized

Xoom is best suited to send and receive money between two people who live in different countries, not only that we can also send money to our friends, colleagues, family members directly in their bank accounts. They have a great currency exchange functionality that directly converts our received money into our local currency, and deposits it into our bank account within a few minutes. The only drawback is that not many people know about it, it needs good marketing so that more people can use this service, and from my experience, I can say it is very secure and a good competitor of Payoneer.

Incentivized

• Mobile transactions (not like from a phone, but in terms of the ability to physically relocate rapidly).
• Simple setup.
• Generally uncomplicated pricing.
• Widespread customer familiarity: because it's so regularly in use in our industry (musicians/entertainment professionals), people know and trust it in a way that you might not with a different provider.

Incentivized

• Very fast transfer and very secure as being of PayPal.
• Receiver don't need to download the app or use Xoom.
• It supports bank and debit card to transfer funds and same with the receiver.

Incentivized

• Too much going on for simple users. There are so many different apps and pages now that I get lost almost every time I log onto Square
• The high percentage of fees taken from sales
• The difficulty in changing default settings
• The layout of the “website” you can create is truly a nightmare

Incentivized

• Some destinations take longer to get delivered to.
• Higher amounts of money are harder to transfer.
• High fees when trying to add funds to new card.

Incentivized

I don't really foresee anything being able to dislodge Square from our organization—we're not evangelists or anything like that—it's just the best solution we've found for our use case. Being able to quickly handle transactions from customers and then track all of those sales for analysis/bookkeeping later on.

Incentivized

I don't see any other service that is so versatile and which offers such a breadth of services.

Incentivized

We find Square POS is very user friendly. Its interface is customizable to our needs and very easy to use. Before we adopted Square POS, we used a combination of solutions from different manufacturer to try and achieve a portion of the functionality that Square POS provides under only 1 login

Incentivized

It's one of the most easy to use and intuitive platforms. The app is very powerful as well.

Incentivized

An admission - I have NEVER had to use Square POS support. The system is seamless, it just works! I have never had any queries about how the system worked as everything is so clearly laid out. I have never had any problems with payments. If their support systems are anywhere near as good as their software, I think we'll be in good hands.

Incentivized

The support team is excellent. They help with any queries.

Incentivized

The implementation was largely successful. Since this was a large shift from normal practices, we faced a few teething problems, but largely I'd say it went well.

Incentivized

We only used Square POS while we were getting set up with Authorize.Net. It isn't as flashy or recognized by the general public, but in our industry, that isn't a priority. We do very large transactions so the higher rates and fees from Square add up insanely quickly making the lower rates and fees from Authorize.Net the nail in Square's coffin for us.

Incentivized

We agreed to select Xoom as the main payment method since it had more flexible options. It gives the user a full guarantee of transacting safely and when there is a conflict the customer support team acts quickly. The charges for sending and receiving money are relatively low as compared to other platforms. The mobile application has biometric login features making it difficult for unauthorized users to access confidential information.

Incentivized

• The opportunity cost of waiting for payments and manually bringing them to a bank means that we don't have to visit our bank branch. That alone saves us several hours each month.
• We can use ordinary computers and mobile devices with Square instead of paying for expensive software or terminals.
• Our clients appreciate not having to process payments to us, and anything that helps our clients and makes them happy carries more import than I can explain in this space.

Incentivized

• We have had an uptick in payment processing times.
• We receive payments from customers on time with no lag between invoice and payment dates.
• Overall Xoom has literally added to our bottom line by allowing more than a physical check payment option.

Incentivized