Likelihood to Recommend Free services provide a wonderful resource for people on tight budgets. If willing to put forth work in data managing/analysis and If basic high traffic information or drilling down specific users in low traffic situations is needed, then StatCounter may fit your needs. If automation and low overhead are a high priority then some more expensive packages can provide the same and more information with less hassle. Because StatCounter is free, there is low risk to see if StatCounter works in your specific usage scenario.
Read full review VisitorTrack is best used with websites that have good page/file naming conventions. You can create alerts and reports based on triggers that match certain URLs, or parts of page names. For instance, you would want to consistently name pages related to your products to contain a certain string in the file name, like domainname.com/product_XXXXXXX.html, where "product" is consistent across all your products. There are other techniques, but consistency with naming conventions will be helpful to you. No worries, their support team will help you see what you want to see.
Read full review Pros I can visit my site in real time showing pages visited and the duration of the visit. It shows very detailed data on where visitors came from. I could monitor the performance of campaigns in real-time as visitors came to my site from a promotion. Charles Rogel Vice President of Product Development and Senior Consultant
Read full review Bombora without a doubt is the slickest thing you will ever see. How real is that visitor? Built-in contact searches for company to generate a specific marketing list Read full review Cons I would like to see our referral traffic ranked in order of most to least. I'm not sure if this function exists already, but if it does, I do not know how to do it. Maybe put the average time on site on the same chart as the visitors and page views graphs. I feel as though some tasks can be streamlined, but this is not just unique to statcounter but to other analytics sites I've used. But people like digging really deep into the data, but for people like me who use it for one purpose, a shorter one-stop-shop version would be nice. Like one page where everything can be seen. Read full review As a relatively new user, this is not an easy question to answer. I have already seen improvements (Dashboard) since I have been using VisitorTrack. It would be great to see some more 'how to' video's in the help section. Read full review Likelihood to Renew I have not had any issues with malfunctions when using statcounter, so that would lead me to continue using the program. I would like to see more social media measuring tools, but again, we don't use the program to dig really deep. We're just looking to figure out who is reading what articles on our website are the most liked. And it helps lead our editorial team in the right direction.
Read full review Usability I never have to call tech support and never get frustrated because I can't get the information that I need.
Read full review Support Rating VisitorTrack support is outstanding and personalized. I have always gotten prompt answers, directly from their staff without any language barriers, which I typically have to deal with from other vendors who outsource overseas.
Read full review Alternatives Considered Wish StatCounter had a more comprehensive report feature comparable to
Google Analytics . I feel StatCounter is easier to use and to understand when compared to Google. Some people prefer
Google Analytics , but it provides so much more information that the average person really needs. It meets basic needs. If you are looking for something more robust and high level of detail, I would recommend
Google Analytics instead
Read full review VisitorTrack is easy to use and highly accurate. They have a lot of capabilities to sort and filter your data.
Read full review Return on Investment StatCounter enabled us to track what works and doesn't work with regards to driving web traffic. On a personal use level, StatCounter enabled me to gauge how much additional effort I needed to make to reach the traffic levels needed on my website. Read full review Ability to identify some key search terms used and make sure they have a presence on our web site Ability to see when new prospects visit our site so we can time follow ups accordingly Ability to set triggers on high value prospects which helps save time (I am a one man team) Read full review ScreenShots