Chose Stonly
Intercom and Gist are more focused on Live chat, but the knowledge base is part of their offerings. I love that Stonly is really fleshed out and offers deep features built around the customer education experience.
| Product | Rating | Most Used By | Product Summary | Starting Price |
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Stonly | N/A | When users need to explain how a product works to customers, share knowledge with a team, describe workflows for projects, or onboard new employees, Stonly, headquartered in Paris, offers interactive guides. | N/A | |
Trello | N/A | Trello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and paid versions add greater automation, collaboration, and administrative control. | $6 per month per user |
| Stonly | Trello | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | A discount is offered for annual billing and for larger numbers of users. | ||||||||||||||
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| Stonly | Trello | |
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| Considered Both Products | Stonly | Trello |
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| Stonly | Trello | |
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| Small Businesses | Front Score 9.2 out of 10 | Stackby Score 8.8 out of 10 |
| Medium-sized Companies | RWS Tridion Sites Score 9.0 out of 10 | InEight Score 8.2 out of 10 |
| Enterprises | RWS Tridion Sites Score 9.0 out of 10 | InEight Score 8.2 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Stonly | Trello | |
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| Likelihood to Recommend | 9.0 (0 ratings) | 9.3 (0 ratings) |
| Likelihood to Renew | - (0 ratings) | 10.0 (0 ratings) |
| Usability | - (0 ratings) | 9.3 (0 ratings) |
| Availability | - (0 ratings) | 10.0 (0 ratings) |
| Performance | - (0 ratings) | 10.0 (0 ratings) |
| Support Rating | - (0 ratings) | 9.9 (0 ratings) |
| In-Person Training | - (0 ratings) | 10.0 (0 ratings) |
| Implementation Rating | - (0 ratings) | 8.0 (0 ratings) |
| Configurability | - (0 ratings) | 5.0 (0 ratings) |
| Product Scalability | - (0 ratings) | 10.0 (0 ratings) |
| Vendor post-sale | - (0 ratings) | 10.0 (0 ratings) |
| Stonly | Trello | |
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| Likelihood to Renew | No answers on this topic |
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| Usability | No answers on this topic |
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| Reliability and Availability | No answers on this topic |
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| Performance | No answers on this topic |
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| In-Person Training | No answers on this topic |
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| Implementation Rating | No answers on this topic |
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| Scalability | No answers on this topic |
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