AnyDesk vs. SupremeViewer

Quick connection with pre-set clients, where you can connect with or without a password, and even turn on your computer if you have it configured that way. When connecting to multiple devices, managing several windows can be confusing when, in my opinion, it could be better managed by tabs with the connections listed sequentially for visual identification.

Incentivized

SupremeViewer is best for troubleshooting technical issues on remote computers. You can do connections all over the world without any configurations. Just run or install and connect. It is secured and works behind NAT. The easy installation process without additional configuration helps a lot when our customers need to run the server.

• It allows you to troubleshoot and fix system issues remotely
• It enables you to give online training and presentations to your team and record it for future use.
• It enhances you remote support experience with advanced tools
• It offers affordable remote support solution
• It offers higher availability

Incentivized

• Remote Access
• File Transfer
• Quick and easy to use
• Getting Screenshots for Analysis
• Live chat during remote sessions
• Multiple sessions to one server

• we should be able to connect from windows to iphone or ipad, it is now possible to connect to ipad or iphone. AnyDesk can work on this.
• the field where we enter remote address should be more visible. New user cannot find where to enter the remote address that takes some time to connect. AnyDesk should change the placement of it.
• If we can change the colour theme of the UI that will be an addon thing. when you daily use AnyDesk you get bored of the same UI.
• Just like a Xmax UI. Any desk should constantly change somethings which makes the UI visually appealing.

Incentivized

• Only email support

This is the best remote access tool to any pc/laptop/desktop. We can make sure that we are 24/7 monitored, connected and if any technical problem arises, there can be a solution remotely with the help of AnyDesk. As AnyDesk has a remote access tool, it is easy to show clients how to do simple technical tasks on their remote pc/laptop just by loggin in from abroad

Incentivized

Considering the overall experience compared to other products, I find this to be very user-friendly, lighter to use, and accessible to individuals who are not familiar with computers. Data transfer is quicker and easier. There is no need to train people to use this. It can be done with a few instructions over the phone.

Incentivized

I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.

Incentivized

Its easy to implement

Incentivized

Getscreen.me connects remotely directly from your browser, it's very convenient - no need to explain to customers what and how to install. Also, it has a very user-friendly interface. They also have all the necessary features for remote access (file sharing, WoL, black screen, session recording) and are significantly cheaper.

At the beginning we used Windows Remote Desktop service. The main problem with Remote Desktop was that the remote computer needs a publicly visible IP address which will allow us to connect to that PC. For that reason we started using TeamViewer. TeamViewer works great behind NAT and with its free option was best solution for small company as ours. I think that now they are mainly targeting corporate customers and the price of their products is too high for us. This led us to look for other solutions. That's how we discovered SupremeViewer.

• It helps us reduce in-person visits, saving time and money.
• Being able to serve more than one client at a time is very profitable because, whereas before it was one agent per client in person, now that everything is online, productivity is multiplied

Incentivized

• By using SupremeViewer we actually save on shipping costs and time.