SurePayroll vs. Toast Payroll & Team Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SurePayroll
Score 2.5 out of 10
N/A
SurePayroll offers an online payroll service that lets small business owners run payroll anywhere, anytime. The vendor automatically pays and files federal, state and local payroll taxes.N/A
Toast Payroll & Team Management
Score 8.2 out of 10
N/A
Toast Payroll & Team Management offers HR, payroll, and benefits solutions to meet a variety of restaurant needs. It is based on the former StratEx product, developed by the company of the same name in Chicago that was acquired by Toast July 2019.N/A
Pricing
SurePayrollToast Payroll & Team Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SurePayrollToast Payroll & Team Management
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
SurePayrollToast Payroll & Team Management
Top Pros
Top Cons
Features
SurePayrollToast Payroll & Team Management
Payroll Management
Comparison of Payroll Management features of Product A and Product B
SurePayroll
4.0
14 Ratings
69% below category average
Toast Payroll & Team Management
8.1
3 Ratings
1% below category average
Pay calculation4.614 Ratings8.43 Ratings
Support for external payroll vendors1.010 Ratings7.02 Ratings
Off-cycle/On-Demand payment4.27 Ratings8.01 Ratings
Benefit plan administration4.67 Ratings7.63 Ratings
Direct deposit files4.513 Ratings9.03 Ratings
Salary revision and increment management4.412 Ratings8.63 Ratings
Reimbursement management4.210 Ratings8.22 Ratings
Best Alternatives
SurePayrollToast Payroll & Team Management
Small Businesses
Patriot Software
Patriot Software
Score 9.1 out of 10
Patriot Software
Patriot Software
Score 9.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SurePayrollToast Payroll & Team Management
Likelihood to Recommend
1.3
(24 ratings)
6.4
(3 ratings)
Likelihood to Renew
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.2
(5 ratings)
-
(0 ratings)
User Testimonials
SurePayrollToast Payroll & Team Management
Likelihood to Recommend
Paychex, Inc.
We use SurePayroll to make monthly payrolls in our company, as well as to close the month and year with all the income and expenses and most importantly to make tax payments. The application is perfect for making payrolls when the personnel adapted for it is not in the head office, SurePayroll has an application for mobiles that allows to make these operations remotely. The application is perfect when you want to make immediate payments, at the time of loading the payroll to the system, it proceeds to automatically perform transactions for each employee entered without any error.
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Toast
I believe StratEx is well suited for any type of business at any size. However, I believe the sweet spot would be hotels and restaurants that are small to midsize. With the right HR staff in place, StratEx is so user-friendly and moldable to the needs of the business that it can be used in any industry, location, or by any company with any employee population.
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Pros
Paychex, Inc.
  • Super easy interface - honestly running payroll couldn't be easier on their site.
  • Incredible customer service - VERY knowledgeable, professional and friendly. They will walk you through anything you need to do on the site and understand payroll, tax and benefit issues.
  • Tax filing and payments and year-end paperwork for 1099 contractors and W-2s. They make it so easy.
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Toast
  • Tip splitting
  • Payroll by class
  • Specific reports
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Cons
Paychex, Inc.
  • My chief complaint is the software sometimes requires me to have a code sent to my phone before I can continue with some process. That in itself is fine. The problem is the check box that lets SurePayroll remember the computer doesn't actually do that. I select that check box every time, but the software doesn't remember me or my computer.
  • Fees have creeped higher every year over the last two or three years. I feel like I'm nitpicking here, though. What I spend for the service is reasonably priced for the amount of headaches it prevents.
  • I have a case where an employee is sometimes salaried and sometimes contract. There's not a way to handle that without terminating him when he needs to switch.
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Toast
  • HR - We used to receive HR support and that is something that we really miss.
  • StratEx was also our broker so made the health care side of things seamless and we miss that too.
  • Support - Sometimes the support we get is lacking or we get different answers from different people.
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Likelihood to Renew
Paychex, Inc.
The service works well and the price is worth it.
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Toast
No answers on this topic
Support Rating
Paychex, Inc.
SurePayroll was great when we had questions or needed support, ie. if we messed up with a payroll, needed to submit tax documents or get documents. The ease of communication between us and the organization was great and they made it easy for users to call in with support requests.
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Toast
No answers on this topic
Alternatives Considered
Paychex, Inc.
SurePayroll offers a comparable service at a better rate. They are better designed for small companies who need to save money any way they can. Their fees are more appropriate than ADP but the service offerings are just as good.
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Toast
Without a doubt, StratEx wins. Against all the major players in the HRS/HRIS industry, StratEx's biggest win is cost, both implementation and ongoing costs. The other's we evaluated offered tons of flashy things that most companies don't really need. When it was all said it done, we looked at what we needed and what we will need and determined that there is no reason to pay for a "big" brand name and be a small fish in their large ponds. I cannot imagine there is a company that would need anything StratEx doesn't offer. And, when it came down to it, all the major players came down from their original proposals by $100,000 or more to be more competitive with StratEx and we still went with StratEx. They've kept every promise, they've always been available, and they know where they are going as a company.
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Return on Investment
Paychex, Inc.
  • SurePayroll helps us process payroll quickly and effortlessly 97% of the time.
  • On the rare occasion when there is an issue SurePayroll needs to address, it can take hours and hours of time over many months to get that issue resolved. Through the process, SurePayroll employees have always been professional and courteous in their communication.
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Toast
  • Great reports and analytics
  • Moderately high fees
  • Convenience
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ScreenShots