TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SurveySparrow

    Score9 out of 10
    N/ASurveySparrow headquartered in Los Angeles offers their customizable survey platform, deployed via webpage, chatbot with conversational format, or distributable to audience segments.

    $19

    per month 5000 Responses

    Workhuman

    Score9.2 out of 10
    N/AWorkhuman Cloud is a SaaS platform solution designed to fuel company culture through recognition, engagement, performance, work-life harmony, inclusion, and belonging, boasting more than six million users in 30+ languages, in 180 countries, generating 100 million instances of human connection. Combined with business insights from Workhuman IQ, the platform provides leaders with proactive insight and tools used to understand issues as they develop and to help make the right decisions to align…N/A
    Pricing
    SurveySparrowWorkhuman
    Editions & Modules
    Basic
    $19
    per month 5000 Responses
    Essentials
    $49
    per month 15000 responses
    360 Assessments Basic
    $59
    Per Subject Billed Yearly For upto 100 Subjects
    Business
    $99
    per month 100000 responses
    CX Basic
    $199
    per month 100000 responses
    No answers on this topic
    Offerings
    Pricing Offerings
    SurveySparrowWorkhuman
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SurveySparrowWorkhuman
    Considered Both Products
    SurveySparrow
    No answer on this topic
    Globoforce (Workhuman)
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    33 Answers
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    25 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    32 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    17 Answers
    Best Alternatives
    SurveySparrowWorkhuman
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Bonusly
    Score9.6 out of 10
    Enterprises
    No answers on this topic
    Achievers
    Score9.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SurveySparrowWorkhuman
    Likelihood to Recommend
    10.0
    (3 ratings)
    9.1
    (35 ratings)
    Usability
    9.0
    (1 ratings)
    9.2
    (32 ratings)
    Support Rating
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    SurveySparrowWorkhuman
    Likelihood to Recommend
    SurveySparrow
    Well getting surveys from clients is a hectic job (as a user we all ignore surveys all the time ) SurveySparrow comes to the rescue and provides links to forward your survey on WhatsApp, email, and so many options. You can create a copy of the survey which you created and that is very time efficient. Suppose you have 3 clients and you give them the same service you can add a variable that will simply change the name of the client and the rest of the survey stays the same no need to create a different survey, mega time saver.
    Read full review
    Globoforce (Workhuman)
    It is definitely very well suited for cases like how my company uses it (which is a platform to celebrate colleagues and peers within the company, public or privately—depending on your choice). It feels good to write a review on someone I care about and want to celebrate. Maybe it would be less appropriate if the reviews were to be mandatorily public, but I don't know if that even exists.
    Incentivized
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    Pros
    SurveySparrow
    • Creating and sending surveys is very easy and intuitive, no instructions needed. The interface is clean and inviting.
    • The mobile-first interface greatly increases response rates form my experience. Filling out a survey is like text messaging on your phone.
    • Surveys are more conversational in tone rather than an answer to the question style of the survey most other companies offer.
    • The feature set is not as robust as some other survey software but its simplicity makes it easy to use all around.
    • Customer support is very responsive.
    Incentivized
    Read full review
    Globoforce (Workhuman)
    • Globoforce makes the process of rewarding employees who do a great job easy for managers and leaders internationally
    • Globoforce helped me write kind electronic thank-you notes that came through to their inboxes in great, simple formats
    • Globoforce was great in showing clear options on what exactly I could use the eGift Card for from doing a great job on certain projects
    Incentivized
    Read full review
    Cons
    SurveySparrow
    • Add custom CSS for Premium plan.
    Incentivized
    Read full review
    Globoforce (Workhuman)
    • In my experience, current prepaid cards for cash and his platform has the worst support and compatibility for Mexico establishments and commerce hance it is limited the use for Mexico.
    • I think there are too many steps to submit an award
    • In my opinion, we need to refresh and offer more products and services compatible to redeem credit earn on platform
    Incentivized
    Read full review
    Usability
    SurveySparrow
    User-friendly data is easy to analyze with simple tools. The customer service team is also very helpful, easy to create the survey in less than 5 minutes, engage with your clients on all possible platforms.
    Read full review
    Globoforce (Workhuman)
    The system is straightforward to use. Only a few steps need to be completed to recognize someone for their hard work or contribution. However, a couple of areas need work: 1) A way to request points for recognition. Currently there is no way to do this 2) A way to easily send a recognition to anyone in the company.
    Incentivized
    Read full review
    Support Rating
    SurveySparrow
    The support team is just a call away and also provides email support.
    Read full review
    Globoforce (Workhuman)
    The company has an in-house customer support team. They can be reached by email or phone. The response time is good and I do not have anything negative to say about them. The good thing is that the hours of operation are 24/7 so one can reach them anytime with questions about reward management.
    Incentivized
    Read full review
    Alternatives Considered
    SurveySparrow
    We originally used Survey Monkey but found customer support to be unresponsive when we needed it and also the style of surveys you could create were bland and boring, leading to lower response rates. We chose Survey Sparrow for their mobile-first and chat-style survey interface because we have a mobile audience and have found they prefer this style of survey better.
    Incentivized
    Read full review
    Globoforce (Workhuman)
    me personally never used a different recoginition platform before using Workhuman. since i started working at my current company, Workhuman has met our company needs with its easy to use interface. strong focus on company values. it's been great fit for our culture and goals. we are excited to keep using the platform
    Incentivized
    Read full review
    Return on Investment
    SurveySparrow
    • Very simple and intuitive interface.
    • Easy to set-up and use - pays off quickly.
    Incentivized
    Read full review
    Globoforce (Workhuman)
    • I do not think there is any negative impact. We had a homegrown rewards management tool. It was useful in communicating with employees.
    • It was difficult to run reports in the past and we had to maintain accounts with different vendors. It was difficult as we could only work with a limited number of companies to obtain gift cards.
    Incentivized
    Read full review
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