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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Syncro

    Score7.4 out of 10
    N/ASyncro offers an Extended Monitoring and Management (XMM) platform for midsized MSPs and internal IT teams. The platform integrates RMM (endpoint management), professional services automation (PSA), and Microsoft 365 multi-tenant management to help organizations simplify operations, strengthen security, and scale.

    $159

    per month per user

    Zoho Projects

    Score8 out of 10
    N/AZoho Project is online project management and planning software that provides project teams with a web-based collaborative environment. Zoho Projects can also include a bug tracking module specifically design to support software development project. It is integrated with other Zoho products including Zoho CRM.

    $5

    per month per user

    Pricing
    SyncroZoho Projects
    Editions & Modules
    Core
    $159
    per month per user
    Team
    $209
    per month per user
    Free
    $0
    Premium
    $5
    per month per user
    Enterprise
    $10
    per month per user
    Project Plus
    Contact Sales
    Offerings
    Pricing Offerings
    SyncroZoho Projects
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsDiscount available for annual payment.Discount offered for annual billing.
    More Pricing Information
    Community Pulse
    SyncroZoho Projects
    Considered Both Products
    SyncroMSP Servably Inc
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    60%
    Would buy again
    3 Answers
    75%
    Would buy again
    6 Answers
    Delivers good value for the price
    80%
    Delivers good value for the price
    4 Answers
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    88%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    71%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    57%
    Implementation went as expected
    4 Answers
    Features
    SyncroZoho Projects
    Application Performance Management
    Comparison of Application Performance Management features of Syncro and Zoho Projects
    Feature
    Syncro
    6.4
    3 Ratings
    11% below category average
    Zoho Projects
    -
    Ratings
    Virtualization monitoring7.43 Ratings00 Ratings
    IT Asset Discovery5.32 Ratings00 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Syncro and Zoho Projects
    Feature
    Syncro
    7.6
    4 Ratings
    7% above category average
    Zoho Projects
    -
    Ratings
    Remote monitoring8.44 Ratings00 Ratings
    Network device monitoring6.63 Ratings00 Ratings
    Activity Monitoring7.83 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of Syncro and Zoho Projects
    Feature
    Syncro
    7.3
    3 Ratings
    8% above category average
    Zoho Projects
    -
    Ratings
    Patch Management7.73 Ratings00 Ratings
    Policy-based automation6.93 Ratings00 Ratings
    Remote Access
    Comparison of Remote Access features of Syncro and Zoho Projects
    Feature
    Syncro
    7.3
    3 Ratings
    4% above category average
    Zoho Projects
    -
    Ratings
    Attended device access8.83 Ratings00 Ratings
    Unattended device access7.63 Ratings00 Ratings
    Mobile device access7.01 Ratings00 Ratings
    Virtual device access8.02 Ratings00 Ratings
    Multiple-display support4.52 Ratings00 Ratings
    Multiple concurrent sessions8.13 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Syncro and Zoho Projects
    Feature
    Syncro
    -
    Ratings
    Zoho Projects
    6.6
    20 Ratings
    15% below category average
    Task Management00 Ratings7.520 Ratings
    Resource Management00 Ratings7.019 Ratings
    Gantt Charts00 Ratings6.517 Ratings
    Scheduling00 Ratings5.518 Ratings
    Workflow Automation00 Ratings6.014 Ratings
    Team Collaboration00 Ratings7.520 Ratings
    Support for Agile Methodology00 Ratings6.35 Ratings
    Support for Waterfall Methodology00 Ratings8.011 Ratings
    Document Management00 Ratings6.016 Ratings
    Email integration00 Ratings6.016 Ratings
    Mobile Access00 Ratings5.018 Ratings
    Timesheet Tracking00 Ratings7.519 Ratings
    Change request and Case Management00 Ratings6.96 Ratings
    Budget and Expense Management00 Ratings6.014 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Syncro and Zoho Projects
    Feature
    Syncro
    -
    Ratings
    Zoho Projects
    5.0
    13 Ratings
    42% below category average
    Quotes/estimates00 Ratings5.55 Ratings
    Invoicing00 Ratings5.012 Ratings
    Project & financial reporting00 Ratings6.55 Ratings
    Integration with accounting software00 Ratings3.013 Ratings
    Best Alternatives
    SyncroZoho Projects
    Small Businesses
    Panda Systems Management
    Score7.2 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    N-able N-sight RMM
    Score7.4 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    No answers on this topic
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SyncroZoho Projects
    Likelihood to Recommend
    6.4
    (5 ratings)
    6.5
    (24 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.9
    (3 ratings)
    Usability
    6.9
    (4 ratings)
    5.6
    (4 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.4
    (9 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    SyncroZoho Projects
    Likelihood to Recommend
    SyncroMSP Servably Inc
    SyncroMSP is great for MSPs starting out or wanting to keep their costs low. Some RMM software will charge per install - and price breaks only available as your base grows to a significant number. As Syncro is a "per agent" cost, the costs for an MSP are (a) known and (b) easily to manage as the team grows. The third-party integration element is very useful for MSPs looking to be able to not only onsell additional services, but the management of these services is simple for anybody to use
    Incentivized
    Read full review
    Zoho
    My work involves projects of 5-15 people with numerous projects running simultaneously. Prior to Zoho, I did not have a central location from which to view all project statuses at once. Zoho looks to provide this and also looks like it will deliver. I am anxious to see how our organization's use of it develops. At this time, I feel I am likely to recommend Zoho Projects because my organization has made great software decisions in the past so I have a level of trust already that the research has been done that Zoho is the best solution for our line of work.
    Incentivized
    Read full review
    Pros
    SyncroMSP Servably Inc
    • Due to the cloud based platform, we could scale the based on our needs relatively with ease.
    • We also utilized the auto billing features which were convenience.
    • The consolidation of both RMM and RSA decreased the amount of software we needed.
    • Also, the user friendliness of the platform allowed employees to use easy.
    Incentivized
    Read full review
    Zoho
    • We use it to manage our sales orders as there are lots of moving parts which are necessary to get client orders done properly.
    • I use it anytime I have a new idea I want to put into motion. As I can create a list for brainstorming, feedback, specific actions necessary in order to test and or implement the idea.
    • Unrelated to business, it's a great way to plan travel in order to make sure you don't forget those important things like passport, flight arrangement, client meeting confirmation, and meeting prep as far as what specific documents or things do you need to bring with you.
    • And since everyone is on the go and expected to keep up with work, the mobile/tablet app makes it a breeze to keep up, work on, and create new projects.
    Incentivized
    Read full review
    Cons
    SyncroMSP Servably Inc
    • Better project management
    • Ability to create teams
    Incentivized
    Read full review
    Zoho
    • There is no ability to add custom fields in the "Bugs" module - for example, if we want to add fields such as Version Number.
    • Reporting is not integrated - its a fairly expensive add-on.
    • There is no easy way to track actual and completed dates for tasks - so historical variance analysis is not easy.
    Read full review
    Likelihood to Renew
    SyncroMSP Servably Inc
    No answers on this topic
    Zoho
    I've reviewed about 8 other project management solutions and Zoho Projects is the best I've seen without being overly complicated. Zoho Projects keeps getting better! Recent new enhancements makes it even easier to navigate. There are new keyboard shortcuts that cut my time way down. The tools are very easy to use.
    Read full review
    Usability
    SyncroMSP Servably Inc
    Too expensive for what it is and the lack of support and bug fixes is annoying
    Incentivized
    Read full review
    Zoho
    Zoho Projects is an easy project management tool to use. It provides all the functionality that we required for handling projects. We can easily create personal forms for projects and tasks, allowing us to add and report on our own desire. Apart from this we can create and edit documents in real time which saves our time. This allows us to share text docs, presentations, tables with the whole team and we can work on them together
    Incentivized
    Read full review
    Reliability and Availability
    SyncroMSP Servably Inc
    No answers on this topic
    Zoho
    Has not been down to my knowledge.
    Read full review
    Performance
    SyncroMSP Servably Inc
    No answers on this topic
    Zoho
    Speed meets my expectations.
    Read full review
    Support Rating
    SyncroMSP Servably Inc
    No answers on this topic
    Zoho
    Although it might lack intuitiveness, once you get a hang of how Zoho Projects works, you can do a LOT. The impact good project management has on profitability is huge, and it has helped not only improve communication and coordination when working on a project, but more importantly have adequate tracking of time, due dates and potential bottle necks
    Incentivized
    Read full review
    Alternatives Considered
    SyncroMSP Servably Inc
    Much easier to learn and use
    Incentivized
    Read full review
    Zoho
    Zoho Projects provides a more limited set of functionality and customization options than other task/bug trackers on the market, but what it lacks in functionality it makes up for in ease of use. It probably has 80-90% of the features of its competitors but takes about a third of the time to get up and running and realizing value.
    Incentivized
    Read full review
    Return on Investment
    SyncroMSP Servably Inc
    • The integrated AV solution with Bitdefender is very cheap - yet very a very high quality NGAV solution. It allows us to ensure our clients have access to an NGAV solution at an affordable price
    • Syncro has allowed us to expend our business into new areas which were not able to be accessed previously. This means that we can now service our clients in different ways than previously.
    • The fixed cost pricing allows our teams to understand what their costs are - but also allow us to grow the business and customer base with no increase in costs until we increase our technical team.
    Incentivized
    Read full review
    Zoho
    • We needed a system to organize our growing business, so anything was better than what we had, which was nothing.
    • Recording time spend is a huge reason for using project software. It has made me aware of the tasks that are taking too long and where we are not being profitable as a company.
    • It has kept our team accountable for what needs to get completed and when projects are not in motion or completed timely. It's helpful to know in order to get billing out faster.
    Incentivized
    Read full review
    ScreenShots

    Syncro Screenshots

    Screenshot of the interface to monitor unlimited endpoints, run scripts, deploy patches, customize alerts, and proactively address potential issues before they become problems.Screenshot of Syncro’s intelligent Smart Ticket Management, which automatically routes tickets and gets information in front of techs, displays relevant context from prior tickets, and surfaces recommended remediation steps to speed up resolution times.Screenshot of where to securely access endpoints and resolve issues anytime, from anywhere, via Splashtop — included with the Syncro subscription at no extra cost.Screenshot of Syncro automating Entra ID tasks and admin work including user syncs, password resets, and license billing.Screenshot of the interface to benchmark M365 tenants against CIS-aligned best practices — offering guided configuration, centralized visibility, drift detection, and automated alerts to help maintain compliance.Screenshot of Microsoft 365 and Entra ID backup, which helps to safeguard against data loss, reinforce compliance, and ensure business continuity without compromise.

    Zoho Projects Screenshots

    Screenshot of Task Automation with Blueprint - Map out your entire workflow with no code as flowcharts. Automate your tasks and notifications and set approval criteria with blueprint.Screenshot of Intuitive Gantt Charts - Say what, say who, say when. And done. Zoho Projects' Gantt chart comes feature loaded with advanced operations such as Critical path and Baseline.Screenshot of Inbuilt Issue Tracker - You can log, organize, track, and fix any problems. Features such as status and workflow, can be customized to suit the exact needs of your project.Screenshot of Drag, Drop and Done - A view of your tasks as cards placed along columns. Helps you identify bottlenecks and reorganize quickly using drag and drop.Screenshot of A quick pulse of all your work - The Portfolio dashboard, is a compact overview of all the work that's been happening across projects with widgets that address the project level timeline, status, ownership, budget health, and clients.Screenshot of Looks that matter - A refreshing UI that supports multiple themes, including an eye-catching dark mode.