TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Synoptix

    Score7.5 out of 10
    Mid-Size Companies (51-1,000 employees)
    Synoptic provides ERP financial reporting tools and analysis. This solution is designed to deliver real-time data. The vendor’s value proposition is that their solution empowers users to create financial and operational reports with spreadsheet ease of use.N/A

    Zoho Analytics

    Score8.4 out of 10
    Small Businesses (1-50 employees)
    Zoho Analytics is a self-service BI and analytics platform that uncovers patterns, spots emerging trends, tracks business metrics, and detects anomalies. Designed for ease of use, it enables business users to create reports and dashboards independently, without relying on IT.

    $60

    per month 5 users

    Pricing
    SynoptixZoho Analytics
    Editions & Modules
    No answers on this topic
    Standard
    $60
    per month Starts at 5 Users
    Premium
    $145
    per month Starts at 15 Users
    Enterprise
    $575
    per month Starts at 50 Users
    Offerings
    Pricing Offerings
    SynoptixZoho Analytics
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—There is a 20% discount for all plans if subscribed yearly. Customers can buy add-on rows and users, in addition to the plans listed above.
    More Pricing Information
    Community Pulse
    SynoptixZoho Analytics
    Considered Both Products
    Synoptix
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    7 Answers
    95%
    Would buy again
    78 Answers
    Delivers good value for the price
    83%
    Delivers good value for the price
    5 Answers
    96%
    Delivers good value for the price
    71 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    7 Answers
    96%
    Happy with the feature set
    79 Answers
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    96%
    Lived up to sales and marketing promises
    70 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    5 Answers
    95%
    Implementation went as expected
    72 Answers
    Features
    SynoptixZoho Analytics
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Synoptix and Zoho Analytics
    Feature
    Synoptix
    6.0
    5 Ratings
    23% below category average
    Zoho Analytics
    8.6
    135 Ratings
    5% above category average
    Pixel Perfect reports5.73 Ratings8.8106 Ratings
    Customizable dashboards5.85 Ratings8.5135 Ratings
    Report Formatting Templates6.44 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Synoptix and Zoho Analytics
    Feature
    Synoptix
    7.4
    7 Ratings
    5% below category average
    Zoho Analytics
    8.1
    137 Ratings
    1% above category average
    Drill-down analysis7.37 Ratings8.0131 Ratings
    Formatting capabilities7.07 Ratings7.6136 Ratings
    Integration with R or other statistical packages7.03 Ratings00 Ratings
    Report sharing and collaboration8.24 Ratings8.6137 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Synoptix and Zoho Analytics
    Feature
    Synoptix
    7.7
    5 Ratings
    3% below category average
    Zoho Analytics
    8.4
    129 Ratings
    2% above category average
    Publish to Web7.64 Ratings8.2108 Ratings
    Publish to PDF8.45 Ratings8.6127 Ratings
    Report Versioning7.63 Ratings00 Ratings
    Report Delivery Scheduling7.34 Ratings8.4112 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Synoptix and Zoho Analytics
    Feature
    Synoptix
    6.9
    3 Ratings
    6% below category average
    Zoho Analytics
    8.0
    84 Ratings
    0% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.33 Ratings8.280 Ratings
    Location Analytics / Geographic Visualization6.82 Ratings8.572 Ratings
    Predictive Analytics6.82 Ratings7.566 Ratings
    Pattern Recognition and Data Mining6.82 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Synoptix and Zoho Analytics
    Feature
    Synoptix
    7.6
    6 Ratings
    10% below category average
    Zoho Analytics
    8.5
    129 Ratings
    0% above category average
    Multi-User Support (named login)7.36 Ratings8.6127 Ratings
    Role-Based Security Model8.05 Ratings8.972 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)7.85 Ratings8.5122 Ratings
    Report-Level Access Control7.35 Ratings8.030 Ratings
    Single Sign-On (SSO)7.86 Ratings8.574 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Synoptix and Zoho Analytics
    Feature
    Synoptix
    6.7
    4 Ratings
    9% below category average
    Zoho Analytics
    6.4
    97 Ratings
    18% below category average
    Responsive Design for Web Access6.74 Ratings7.371 Ratings
    Mobile Application6.82 Ratings4.373 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile6.73 Ratings5.986 Ratings
    Budgeting, Planning, and Forecasting
    Comparison of Budgeting, Planning, and Forecasting features of Synoptix and Zoho Analytics
    Feature
    Synoptix
    6.6
    8 Ratings
    20% below category average
    Zoho Analytics
    -
    Ratings
    Long-term financial planning6.06 Ratings00 Ratings
    Financial budgeting6.57 Ratings00 Ratings
    Forecasting6.64 Ratings00 Ratings
    Scenario modeling5.94 Ratings00 Ratings
    Management reporting7.88 Ratings00 Ratings
    Consolidation and Close
    Comparison of Consolidation and Close features of Synoptix and Zoho Analytics
    Feature
    Synoptix
    7.6
    7 Ratings
    2% below category average
    Zoho Analytics
    -
    Ratings
    Financial data consolidation8.26 Ratings00 Ratings
    Journal entries and reports7.03 Ratings00 Ratings
    Multi-currency management7.14 Ratings00 Ratings
    Intercompany Eliminations6.82 Ratings00 Ratings
    Minority Ownership9.12 Ratings00 Ratings
    Local and consolidated reporting7.55 Ratings00 Ratings
    Detailed Audit Trails7.46 Ratings00 Ratings
    Financial Reporting and Compliance
    Comparison of Financial Reporting and Compliance features of Synoptix and Zoho Analytics
    Feature
    Synoptix
    7.2
    8 Ratings
    12% below category average
    Zoho Analytics
    -
    Ratings
    Financial Statement Reporting7.28 Ratings00 Ratings
    Management Reporting7.78 Ratings00 Ratings
    Excel-based Reporting8.07 Ratings00 Ratings
    Automated board and financial reporting7.37 Ratings00 Ratings
    XBRL support for regulatory filing5.73 Ratings00 Ratings
    Analytics and Reporting
    Comparison of Analytics and Reporting features of Synoptix and Zoho Analytics
    Feature
    Synoptix
    6.5
    6 Ratings
    15% below category average
    Zoho Analytics
    -
    Ratings
    Personalized dashboards6.46 Ratings00 Ratings
    Color-coded scorecards5.94 Ratings00 Ratings
    KPIs6.73 Ratings00 Ratings
    Cost and profitability analysis6.73 Ratings00 Ratings
    Key Performance Indicator setting6.73 Ratings00 Ratings
    Benchmarking with external data6.73 Ratings00 Ratings
    Integration
    Comparison of Integration features of Synoptix and Zoho Analytics
    Feature
    Synoptix
    7.4
    6 Ratings
    9% below category average
    Zoho Analytics
    -
    Ratings
    Flat file integration7.33 Ratings00 Ratings
    Excel data integration8.05 Ratings00 Ratings
    Direct links to 3rd-party data sources6.96 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Synoptix and Zoho Analytics
    Feature
    Synoptix
    -
    Ratings
    Zoho Analytics
    8.3
    65 Ratings
    7% above category average
    REST API00 Ratings8.161 Ratings
    iFrames00 Ratings8.553 Ratings
    Best Alternatives
    SynoptixZoho Analytics
    Small Businesses
    No answers on this topic
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    IBM Planning Analytics
    Score8.5 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    Oracle Fusion Cloud Enterprise Performance Management
    Score7.2 out of 10
    Sisense
    Score6.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SynoptixZoho Analytics
    Likelihood to Recommend
    7.5
    (18 ratings)
    7.2
    (139 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    8.9
    (9 ratings)
    Usability
    7.2
    (7 ratings)
    7.8
    (83 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    9.1
    (2 ratings)
    5.4
    (18 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    5.5
    (3 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    7.7
    (51 ratings)
    Data Sources
    -
    (0 ratings)
    8.8
    (51 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    7.2
    (71 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.3
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    SynoptixZoho Analytics
    Likelihood to Recommend
    Synoptix
    Synoptix has been great for us to allow end users access to the data and information they need to make informed decisions without letting them have full access to all ERP functions. It has also been very easy to create custom reports that meet our needs. It is also nimble enough to create quick reports that are needed with a small turnaround
    Incentivized
    Read full review
    Zoho
    Zoho Analytics is the best way to consume data created by Zoho products . It's robust and quick build formula libraries and auto generated reports. A data source can be integrated and be ready for consumption within minutes. This gives a well developed baseline for organizing to develop advance analytics. It's mobile dashboards are very intuitive and useful for leaders who are on the move.
    Read full review
    Pros
    Synoptix
    • Easy report building interface with an query interface that allows financial users the ability to conduct complex queries without difficulty.
    • The ability to create reporting that allows us to review in-depth financial review by drilling down into accounts to find transnational data easily.
    • Easily maintained and monitored with simple upgrade installations and end point installation.
    • Great knowledge base for review and trouble-shooting.
    • Highly knowledgeable and easy to work with staff.
    Incentivized
    Read full review
    Zoho
    • Zoho Analytics’ predictive analytics capabilities can help forecast future trends, allowing for proactive planning and risk management.
    • Performance Monitoring: We can track key performance indicators (KPIs) across departments, such as sales, marketing, finance, and HR. This aids in identifying bottlenecks and areas for improvement.
    • Decision making regarding resource allocation.
    Incentivized
    Read full review
    Cons
    Synoptix
    • It has a poor install procedure which is not standard. It almost requires copying folders from an existing computer to the new install.
    • The update process is less than desirable. It seems like Compusoft needs to do a better job of testing before releasing updates.
    • The interface is a bit archaic. It looks more like a program from 20 years ago than one used today.
    Incentivized
    Read full review
    Zoho
    • I'm guessing it's out there somewhere but I really could have used a 'quick start guide' or guided start.
    • Once I figured it out, it makes sense how to make sure the right data is provided in order to make dashboards quite flexible--- but without examples, I found it quite a challenge
    • The initial organization of Analytics is NOT intuitive. Once in context, the organizational features make sense, but (at least initially) it would have been most useful if the organization of Analytics reports in Zoho Analytics had saved me a lot of time.
    Incentivized
    Read full review
    Likelihood to Renew
    Synoptix
    There is no question that we will continue to use this product for as long as it's available
    Incentivized
    Read full review
    Zoho
    I'd give this an 11 if I could! As our business moves forward we hope to use Zoho Analytics more then we do now. Creating better reports and dashboards for our management team to evaluate the health of our business and to provide more insightful reports for our customers. The possibilities are endless with this tool
    Incentivized
    Read full review
    Usability
    Synoptix
    It didn't take long to learn how it works and has always been easy to navigate and accomplish all that we have needed. Whenever there have been any issues Synopotix has been great to address them in a timely manner and have always been able to resolve the issues we have had
    Incentivized
    Read full review
    Zoho
    For an end user, Zoho Analytics is pretty easy to use and very easy to access the dashboard. Linking data from multiple sources is very convenient. Multiple people can work on preparing and publishing the dashboards simultaneously, which helps delegate tasks.
    Incentivized
    Read full review
    Reliability and Availability
    Synoptix
    No answers on this topic
    Zoho
    ZOHO is a very reliable company/product. We never had any issues with downtime or inaccessibility to our data. Any type of maintenance that they had to perform was clearly communicated and never an issue. We use a lot of external hooks and we've never had any issues with getting ZOHO to communicate with any of those hooks.
    Incentivized
    Read full review
    Performance
    Synoptix
    No answers on this topic
    Zoho
    ZOHO has obviously invested a lot of time effort and money in to creating a reliable infrastructure with high availability. We've never had any issues with performance and all of our data crunching small to large has always been well within reason. We have come to appreciate the performance of ZOHO and will continue to use it for all of our data needs.
    Incentivized
    Read full review
    Support Rating
    Synoptix
    Support does not know much about software solutions. As an example, I have struggled for weeks just to set up LDAP that should be fairly simple.
    Incentivized
    Read full review
    Zoho
    The support team is honestly not that great. At times, it seems as if members of our own team know more about the product than the support team. They must not have a lot of training or the turnaround is quick
    Incentivized
    Read full review
    Implementation Rating
    Synoptix
    Good guidance of what steps will halppen.
    Read full review
    Zoho
    If your external data sources are previously organized and correlated (e.g.: in your datawarehouse or database) your implementation will be easier. Of cource some not previously predicted correlation would be necessary to be done during the implementation, but if your organization let it to be all done into Zoho Analytics, it will take more time from your team.
    Incentivized
    Read full review
    Alternatives Considered
    Synoptix
    Synoptix is more oriented to users as their own developers. You do not need to understand any sort of coding or languages. If you are working in financials you just need to know your trial balance. The menus and programing are so user friendly the programming is "kinda obvious"
    Incentivized
    Read full review
    Zoho
    Zoho Analytics has the best UI and user friendly to create reports and dashboard along with features like Zia Assistance that guide in creating reports and dashboard and also help in the forecasting of the data based on the past records.
    Read full review
    Scalability
    Synoptix
    No answers on this topic
    Zoho
    As far as I know, Zoho Analytics has been able to fulfill every need we've had for it. Our reports have gotten better and more detailed with pretty much every new issue of our magazine. It just keeps getting better, and we keep feeding it more data to digest and present to us.
    Incentivized
    Read full review
    Return on Investment
    Synoptix
    • As a reporting tool it has allowed us to make fact based decisions. We have a significant annual cost with relation to our legacy system and Synoptix provides us with the best tool to mine the data that resides in our legacy system.
    Incentivized
    Read full review
    Zoho
    • Analytics has been the foundation of my role. I manage 2000 accounts myself, so I need analytics to help me know whom to serve first.
    • Analytics provides a lot of visualization options that I need to serve my customers.
    • Analytics has excellent options for accountability with our training team to know where each account is in their customer journey.
    Incentivized
    Read full review
    ScreenShots

    Zoho Analytics Screenshots

    Screenshot of some of the available 500+ native integrations that unify data across a business for a holistic analysisScreenshot of the visual data pipeline builder used to create data flows with data stagesScreenshot of where to turn questions into insights with Ask Zia.Screenshot of an example of the actionable insights, powered by Zia insights's key driver analysis.Screenshot of Get instant, at-a-glance insights with dynamic dashboards.Screenshot of the interface to build and deploy ML models with the no-code AutoML platform