Tact.ai vs. Troops

If you have an organization that requires salespeople to go into the field and your organization is mid-sized, then I recommend Tact.ai for your salespeople. It is not possible to carry laptops when they are out in the field but it is possible to carry an iPad or phone. This makes their tasks easy and reduces considerable time wasted on administrative activities and increases productivity at the same time.

Incentivized

If you use a CRM (Salesforce, Hubspot, etc.), and a work communication system (Slack, Teams), this product will be extremely helpful

Incentivized

• Scan Business Cards into SalesForce
• Have the SalesForce Data Offline
• Able to log notes from meetings

Incentivized

• Troops does a great job of bringing efficiency to the workplace. I am able to jump right to certain deals and learn details of the deals that are coming in straight from Slack. Getting all that info quickly and all in one place has been crucial for our team.
• Troops does an awesome job of notifying me when signals are shown in my accounts. It lets me focus my attention on the more important accounts, and helps me find what accounts are in the news.

Incentivized

• Adding calendar is cumbersome. Integration between Outlook and Tact.ai is required
• Time required to log in is very high. It wastes so much time every time.
• Schedule view is limited to 2 weeks ahead only

Incentivized

• One thing I would like is more customization regarding the notifications I receive. Letting a user make edits to the certain notifications they get could be nice.
• Troops opens a new tab/browser every time I click on a new lead. It makes things difficult to organize with multiple tabs open.

Incentivized

Every time I have had a question, challenge, or looked to submit feedback, the team was ready to live chat or hop on a phone call to discuss.

Incentivized

The Salesforce app sucks and so it's not useful to do the searches that we need.

Incentivized

We looked at the native Salesforce "integration" with Slack, but it was brief. Troops was so much stronger that it wasn't much of a consideration.

Incentivized

• We have been able to experience better performance in our sales, as we spend more time dedicated to our customers than doing administrative tasks, thanks to Tact.ai.
• Our team is more organized with clients, with meetings up to date, no delays in responding to clients, which has increased productivity and performance considerably.

Incentivized

• Accurate forecasting.
• Streamlines our agenda.

Incentivized