18 Ratings
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Score 9 out of 100
13 Ratings
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Score 8.7 out of 100

Attribute Ratings

  • TextMagic is rated higher in 2 areas: Likelihood to Recommend, Usability

Likelihood to Recommend

8.8

TextMagic

88%
11 Ratings
8.0

Vonage Communications APIs

80%
4 Ratings

Likelihood to Renew

9.1

TextMagic

91%
1 Rating

Vonage Communications APIs

N/A
0 Ratings

Usability

9.1

TextMagic

91%
1 Rating
7.3

Vonage Communications APIs

73%
2 Ratings

Support Rating

TextMagic

N/A
0 Ratings
6.7

Vonage Communications APIs

67%
2 Ratings

Likelihood to Recommend

TextMagic

To streamline procedures, you can easily create message templates and import contacts. You can send group SMS online using the TextMagic app from a laptop, browser, or mobile device. Contact information can be entered manually or imported from other programs. To improve your strategy, you can create email lists based on SMS advertising.
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Vonage

While there are likely a variety of scenarios that would work well with Vonage [Communications APIs (formerly Nexmo)], implementations that need transactional message and response actions are a great fit. Our experience with transactional messaging has been really good and we are continuing to look at opportunities to expand our usage of this part of their service.
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Pros

TextMagic

  • Easy to upload sign ups from tradeshows we attend.
  • I like the ability to respond the their texts back to me to hold a conversation.
  • I like the billing structure with auto balance.
  • The scheduling feature and cost calculation is very helpful.
  • Easy to learn to use.
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Vonage

  • I like the delivery speed, it's very instantaneous. As soon as the delivery status changes on the website, the message gets delivered. The rates are also cheap and affordable.
  • The accuracy of the services and the non-stop supportive team.
  • Simple API, easy to integrate with existing notification functionality in your Laravel apps.
  • Ease of implementation. We needed less than one month to go live.
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Cons

TextMagic

  • Connection between other services ERP, CRM and slack.
  • Textmagic is a tool for kids who want to SMS chat.
  • The possibility to change the SMS provider to Twilio or others. It is not legal to forbid that but they find a way to bypass that.
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Vonage

  • Written documentation and discovery could be a lot better.
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Pricing Details

TextMagic

Starting Price

$4 per outbound text

Editions & Modules

TextMagic editions and modules pricing
EditionModules
Pay as You Go Plan0.041
Pay as You Go Plan0.042

Footnotes

  1. per outbound text
  2. per outbound text

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Pay only for outbound text messages. Inbound SMS is free.

Vonage Communications APIs

Starting Price

Editions & Modules

Vonage Communications APIs editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    TextMagic

    I am very happy with how TextMagic is working. I don't see a reason to spend time searching for another solution when this works great at a good price. Customers have shown a good response to the text messages we have send. Very small percentage unsubscribed (but that was automated/easy).
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    Vonage

    No answers on this topic

    Usability

    TextMagic

    It has been very easy to use TextMagic to set up. The calculator showing character count which relates to cost is easy to see and adjust. The scheduling portion is also easy to set up and edit if needed. You can see history to copy wording if you need to. I have suggested to other friends that do not have a text service.
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    Vonage

    The overall usability of Vonage [Communications APIs (formerly Nexmo)] system for message delivery is sufficient for our implementation. Some improvements and additional reporting options in the account administration interface would increase our utilization of the post-delivery data further in order to provide further value-added features for our clients.
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    Support Rating

    TextMagic

    No answers on this topic

    Vonage

    The product feels a bit like a black box since it's built to be an off-the-shelf solution so sometimes it feels like the only way to really understand it is to talk to an engineer directly as the documentation is so-so.
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    Alternatives Considered

    TextMagic

    We have our company cell phones through AT&T and we researched setting up a text blasting service through them. It would have been a very expensive option and it made no sense to spend that kind of money when TextMagic does everything we need it to do for a minimal investment
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    Vonage

    Up until the last day I used 8x8, it did not have the capability to text or do meetings
    Read full review

    Return on Investment

    TextMagic

    • Increase the effectiveness of your SMS marketing efforts.
    • You can manage your campaigns from anywhere.
    • Simplifies the process of tracking and maintaining contacts.
    • Automation of incoming SMS.
    • Chats allow you to keep track of all open conversations, browse past messages, and follow up.
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    Vonage

    • Inbound SMS are free. All we needed to pay was for the phone numbers which accept those incoming SMS messages.
    • We use Nexmo for inbound and outbound SMS, enabling our clients to form better relationships with their customers, driving sales.
    • Nexmo offers cheaper pricing between the suppliers we study.
    Read full review

    Screenshots

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