TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Thinkific

    Score8.8 out of 10
    N/AThinkific Plus is a scalable learning platform that’s designed to be easy to use for teams and customers. Thinkific Plus offers enterprise-grade features that scale with the needs of enterprises, and the service includes a people seriously dedicated to helping users to reach their goals.N/A

    Volusion

    Score4.8 out of 10
    N/AVolusion is a cloud-based ecommerce solution from the company of the same name in Austin, TX. It features an intuitive dashboard, built-in marketing and promos, SEO, templates, and tools to customize look and appearance.

    $29

    per month

    Pricing
    ThinkificVolusion
    Editions & Modules
    No answers on this topic
    Personal
    $29
    per month
    Pro
    $79
    per month
    Startup
    $179
    per month
    Business
    $299
    per month
    Offerings
    Pricing Offerings
    ThinkificVolusion
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ThinkificVolusion
    Considered Both Products
    Thinkific
    No answer on this topic
    Volusion LLC
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    46 Answers
    No answers on this topic
    Delivers good value for the price
    89%
    Delivers good value for the price
    40 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    49 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    87%
    Lived up to sales and marketing promises
    39 Answers
    No answers on this topic
    Implementation went as expected
    85%
    Implementation went as expected
    40 Answers
    No answers on this topic
    Features
    ThinkificVolusion
    Online Storefront
    Comparison of Online Storefront features of Thinkific and Volusion
    Feature
    Thinkific
    -
    Ratings
    Volusion
    3.6
    9 Ratings
    74% below category average
    Product catalog & listings00 Ratings4.39 Ratings
    Product management00 Ratings4.39 Ratings
    Bulk product upload00 Ratings4.28 Ratings
    Branding00 Ratings3.69 Ratings
    Mobile storefront00 Ratings1.28 Ratings
    Product variations00 Ratings4.78 Ratings
    Website integration00 Ratings3.38 Ratings
    Visual customization00 Ratings5.19 Ratings
    CMS00 Ratings2.27 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Thinkific and Volusion
    Feature
    Thinkific
    -
    Ratings
    Volusion
    3.6
    9 Ratings
    72% below category average
    Abandoned cart recovery00 Ratings3.67 Ratings
    Checkout user experience00 Ratings3.79 Ratings
    Online Payment System
    Comparison of Online Payment System features of Thinkific and Volusion
    Feature
    Thinkific
    -
    Ratings
    Volusion
    4.1
    8 Ratings
    68% below category average
    eCommerce security00 Ratings4.18 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Thinkific and Volusion
    Feature
    Thinkific
    -
    Ratings
    Volusion
    2.6
    9 Ratings
    99% below category average
    Promotions & discounts00 Ratings4.89 Ratings
    Personalized recommendations00 Ratings1.88 Ratings
    SEO00 Ratings1.28 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Thinkific and Volusion
    Feature
    Thinkific
    -
    Ratings
    Volusion
    2.9
    9 Ratings
    94% below category average
    Multi-site management00 Ratings3.02 Ratings
    Order processing00 Ratings3.69 Ratings
    Inventory management00 Ratings2.28 Ratings
    Shipping00 Ratings3.08 Ratings
    Custom functionality00 Ratings2.67 Ratings
    Best Alternatives
    ThinkificVolusion
    Small Businesses
    iSpring Suite
    Score7.7 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Articulate 360
    Score9.2 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    Articulate 360
    Score9.2 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ThinkificVolusion
    Likelihood to Recommend
    9.2
    (54 ratings)
    1.5
    (20 ratings)
    Likelihood to Renew
    8.6
    (8 ratings)
    1.0
    (12 ratings)
    Usability
    8.7
    (44 ratings)
    10.0
    (1 ratings)
    Availability
    5.5
    (2 ratings)
    -
    (0 ratings)
    Performance
    5.5
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.9
    (10 ratings)
    1.0
    (2 ratings)
    Online Training
    6.4
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.6
    (3 ratings)
    10.0
    (2 ratings)
    Configurability
    3.6
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    4.5
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    6.4
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    6.4
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    4.5
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    5.5
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    ThinkificVolusion
    Likelihood to Recommend
    Thinkific
    I think Thinkific is very well suited if you want more control and not a ton of competition. It is very well suited if you want to create courses because it does an amazing job with providing course outline examples for you to stay organized and so forth. The only thing I would say where the courses might be less appropriate is if someone is expecting it to be like an udemy where people can see a ton of different course creators all in one place with course recommendations. Thinkific is not that type of platform and I LOVE that. On Thinkific, it almost feels like our site is our own ya know. I tried out other platforms and it just felt like you were competing with so many other people and could see other courses. Felt like being on a platter served with others. Thinkific just feels more unique in the sense it feels like when people come to your page, they are only seeing your page.
    Incentivized
    Read full review
    Volusion LLC
    Volusion is a good company if you're starting out. The problem is that, if you want more complexity out of the program, you're kind of stuck. Also the regular time out errors and slow downs can be very frustrating. Packages that miss overnight deadlines because your system stops working can cost you customers. In today's highly competitive market, that's just something that's hard to put up with. If you have a lower volume of business you might be able to work around these issues.
    Incentivized
    Read full review
    Pros
    Thinkific
    • Enables course creators to deliver high quality courses very fast
    • Offers unlimited hosting for videos included in the subscription price
    • Provides an easy to use administration interface that's powerful and accessible
    • Easy to scale subscription tiers on B2C plans, cost effective highly scaleable B2B plans (Thinkific Plus) ideal for companies who want to start a customer education program
    • Amazing support and account management team - great mindset and people in the teams.
    Read full review
    Volusion LLC
    • Templates are pre-built for a good end user experience. I've gone through the process of building custom sites as well as tweaking both free and paid templates that Volusion's design team provides.
    • Their support team didn't use to be as helpful, but in recent years have answered nearly all questions I've had. Their support section within the database provides detailed walkthrus as well.
    • Order processing is easy once you've been trained on the system. We got to a point where nearly the entire process was automated from initial purchase through shipping.
    Incentivized
    Read full review
    Cons
    Thinkific
    • auto formatting of some course building content, does not format well on phone vs desktop
    • filter by group functionality for website based content, it's mostly filter by enrollments
    • the plug and play web building is convenient but really we need a UX/UI designer to build a super good looking website. Plug and play builder works but doesnt look SUPER sharp if done by someone with no dev skills or coding ability
    Incentivized
    Read full review
    Volusion LLC
    • API calls use the previous call as a reference, even if you weren't the one we made the previous call. Can lead to data gaps, so you often have to set a manual date range to look back to make sure you aren't missing any data.
    • Not as customizable as most ecommerce platforms
    • Not as many integration options as most platforms
    Incentivized
    Read full review
    Likelihood to Renew
    Thinkific
    I'm very likely to renewal as long as Thinkific stays focused on helping small businesses like myself to stay in the know of new and more effective ways to use digital learning tools to help our students get better success. I will also stay with Thinkific if they do not intend to hike up the prices and keep the different price plans suit all businesses regardless of the size.
    Incentivized
    Read full review
    Volusion LLC
    When you spend so much time with a product like this and not only have you witnessed its growth, but you almost feel like you are next those that make the decisions of building features a certain way, you can't help but want to stay and be a part of their continued growth. It's simply a great product. Can it improve? By all means! But it will only improve because of users and avid resellers like me.
    Read full review
    Usability
    Thinkific
    Under Site Builder, when trying to add a new section, so many templates appear; however, preview is not shown, which makes it super difficult and time consuming to identify a template that suits the purpose. Customization of certification designs is a bit difficult too. There are limitations to the type of quiz questions I can create - for example, there's no option to have fill in the blank questions.
    Incentivized
    Read full review
    Volusion LLC
    I know what to do to add a new product, promotion or do an analysis of sales.
    Incentivized
    Read full review
    Reliability and Availability
    Thinkific
    I've never had any issues with accessing Thinkific but I can see when it has been a problem for others. When I get updates on when they are doing maintenance to their platform I tend to make sure that is not the day I plan to be working on my school so as not to get frustrated
    Incentivized
    Read full review
    Volusion LLC
    No answers on this topic
    Performance
    Thinkific
    When it comes to the performance of Thinkific for me I find that it's good but could be better. I tend to think that the larger the files and videos you upload on your courses may add to the impact of it's uploading (not sure if that's actually true or not). But overall the performance of Thinkific via my tablet and desktop is very good when I have a fast speed broadband speed
    Incentivized
    Read full review
    Volusion LLC
    No answers on this topic
    Support Rating
    Thinkific
    I rate Thinkific a ten because of its excellent customer service, ease of use, high-quality product, fair price with excellent ROI, and because they keep making improvements. Using Thinkific solved the problems of piecing together our course with various WordPress plugins, iframes, and payment processing software. It's easy to create a course website for people who can't write code.
    Incentivized
    Read full review
    Volusion LLC
    You have to wait on hold for at least 45 minutes every call—the tech support person never knows the answer right away so they put you on 10 minute holds only to come back and say they're still looking for answers. The chat function could take days to get a response. Our "Dedicated Account Manager" never checks in or answers, nor are they ever in the office when we call. It's like they try to be as unavailable as possible until you forget why you even called in the first place. Insane.
    Incentivized
    Read full review
    Online Training
    Thinkific
    It was good and easy to understand
    Incentivized
    Read full review
    Volusion LLC
    No answers on this topic
    Implementation Rating
    Thinkific
    I highly recommend utilizing the bulk importer for video content early on, as it saves a massive amount of time during the initial setup phase. Another insight is to set up your custom domain and email integrations (like Mailchimp or HubSpot) at the very beginning of the implementation
    Incentivized
    Read full review
    Volusion LLC
    It is best to use the built-in features and recommended services for the most turn-key experience (ie. Skipjack for payment processing so that it can all be done from the Volusion backend).
    Read full review
    Alternatives Considered
    Thinkific
    ClickFunnels is great for funnels, but as of now, it does not do well with e-learning. Maybe they'll change that in ClickFunnels 2.0. But for now, I use Thinkific because I need a place where the students can come into their own dashboard, find all the courses they have purchased on a single place and be able to track their progress.
    Incentivized
    Read full review
    Volusion LLC
    While k-eCommerce was very glamorous to us because it integrates with our main workflow, it just didn't have some of the marketing features that are so integral to the way we do business online. The set-up costs were also way too high. Volusion is so affordable and feature heavy, it makes it very difficult for any shopping cart provider to compete. You can find others who are competitively priced and have similar features, but they simply aren't as robust (at least for the way we use it)
    Read full review
    Contract Terms and Pricing Model
    Thinkific
    Great use easy and simple
    Incentivized
    Read full review
    Volusion LLC
    No answers on this topic
    Scalability
    Thinkific
    The opportunities to scale your online course business with Thinkific is endless. They provide a great range of plans with features, integrations and support to suit the needs of any business as different levels. The key here is knowing where to start with the budget you have and then knowing when it's time to scale up and the tools and resources it will require.
    Incentivized
    Read full review
    Volusion LLC
    No answers on this topic
    Return on Investment
    Thinkific
    • No email marketing makes it more difficult to collect leads.
    • Price can be a barrier at time for small businesses who don't have revenue.
    • Easy to use and helps with my business needs vs platforms like Squarespace.
    • Community building through workshops and webinars Thinkific host.
    • Access to educational resources and mobile app.
    Incentivized
    Read full review
    Volusion LLC
    • Honestly, when you're in the dashboard, the UX is simply horrendous. I mean, everything that should be 1-2 clicks away is 4-6 clicks away, and each pages takes at least four seconds to load. You just find yourself wasting a lot of time waiting for things to load. This should be more simple.
    Read full review
    ScreenShots

    Volusion Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot