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TimeClock Plus vs. UKG Workforce Central (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TimeClock Plus

    Score9.3 out of 10
    N/ATimeClock Plus is a time tracking and attendance solution from Data Management Incorporated (DMI) in San Angelo, Texas. The Express edition is targeted at small businesses, Standard and Pro at larger businesses, and finally TimeClock Plus OnDemand is a complete cloud-based solution.N/A

    UKG Workforce Central (discontinued)

    Score5.1 out of 10
    N/AUKG Workforce Central (formerly Kronos Workforce Central) was a suite of HR Management offerings targeted mainly at enterprise customers with larger-scale and more complex HR and workforce management issues. The product is discontinued.N/A
    Pricing
    TimeClock PlusUKG Workforce Central (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    TimeClock PlusUKG Workforce Central (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    TimeClock PlusUKG Workforce Central (discontinued)
    Considered Both Products
    TCP
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    67%
    Would buy again
    6 Answers
    93%
    Would buy again
    14 Answers
    Delivers good value for the price
    89%
    Delivers good value for the price
    8 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    8 Answers
    93%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    67%
    Lived up to sales and marketing promises
    4 Answers
    75%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    63%
    Implementation went as expected
    5 Answers
    Best Alternatives
    TimeClock PlusUKG Workforce Central (discontinued)
    Small Businesses
    Time Doctor
    Score8.1 out of 10
    Deputy
    Score8.4 out of 10
    Medium-sized Companies
    Toggl Track
    Score9 out of 10
    Harri
    Score6 out of 10
    Enterprises
    TimeCamp
    Score7.1 out of 10
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    TimeClock PlusUKG Workforce Central (discontinued)
    Likelihood to Recommend
    9.5
    (11 ratings)
    6.6
    (38 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    5.0
    (11 ratings)
    Usability
    9.5
    (2 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.3
    (2 ratings)
    7.1
    (8 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    TimeClock PlusUKG Workforce Central (discontinued)
    Likelihood to Recommend
    TCP
    I think the best place for TimeClock Plus to work would be at a restaurant or a busy business that has a lot of people to track and needs a robust dashboard to keep things in order. For my organization, we only have around 10 people max per location and it was a bit too expensive and complex for our needs. We could use a simpler system.
    Incentivized
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    Discontinued Products
    This product was marketed to us as a school and several schools in our area use the program. However, the implementation team we were set-up with had limited school experience and we are still working on the best way to do some of the timekeeping issues where I know that could have been handled better. That being said from a payroll and reporting side it has been great to capture so much data (at times almost too much) and have the system do automatic allocations of salaries and general ledger reports. The reporting takes some getting used to, but overall I've been able to run reports to see and track just about anything I want. Our employees also love the self service compared to our previous products where they can make W4, direct deposit and other updates on their own without having to get HR involved.
    Incentivized
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    Pros
    TCP
    • Employees' time goes straight to the database we use. No having to manually enter time.
    • No one can clock anyone else in or out at the time clock. We love that security feature.
    • It exports easily into the payroll system we are using.
    Incentivized
    Read full review
    Discontinued Products
    • I personally feel like timekeeping is very well thought out and has some powerful tools built in. There is a bit of a learning curve but with strategically placed SMEs we were able to get the use and functionality we needed out of the system.
    • Workforce planning has been crucial in planning operational support in our retail and customer service centers. It is also editable and modifiable as needed.
    Incentivized
    Read full review
    Cons
    TCP
    • Email notifications for entered requests do not always work, and the system will not send notifications from a manager user to a manager user.
    • We set up schedules to run each morning to populate timesheets, but there have been many times when the schedules did not run, and hours were missing.
    Incentivized
    Read full review
    Discontinued Products
    • Reporting - some of the reports' names do not coincide with the data that is pulled from the system
    • System errors - the system crashes regularly on us with no real explanation why
    • Punch accuracy - sometimes the punches from the timeclocks do not feed into the system
    Incentivized
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    Likelihood to Renew
    TCP
    It's robust and does what we need it to do in terms of tracking worked time, also unworked time. It has a detailed Employee Profiles section but mostly it's because it keeps track of hours
    Incentivized
    Read full review
    Discontinued Products
    Now that the system is installed and operational, the "pain is gone"...therefore we see no reason to change to a different application. There is no functionality that is missing from the system that would drive us to consider another solution at this time. Maintenance support from Kronos is sufficient and updates occur regularly.
    Read full review
    Usability
    TCP
    I absolutely love the ability to customize TCP to what you need it to be. There's lots of settings and areas where you get to decide how to want the system to operate. For every situation our team has said "I wish TCP would do it this way" we have been able to find a setting to adjust to make it do that. There are very minor adjustments I would like to make like hiding drop down menu items that we won't ever use.
    Incentivized
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    Discontinued Products
    No answers on this topic
    Reliability and Availability
    TCP
    It has never been unavailable when I've needed to use it.
    Incentivized
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    Discontinued Products
    No answers on this topic
    Performance
    TCP
    Great performance, pages load quickly and reports generate quickly. They do take some time to complete if they're covering a large Start - Stop date, eg months but that's not an issue, they still complete fairly quickly.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    TCP
    • The support representatives respond quickly and work hard to resolve every issue. They are always friendly and courteous.
    • The email notifications are our most significant issue, and they are still not entirely resolved.
    • I dislike having to sign forms to allow them access to the databases routinely...it seems this could be an annual document.
    Incentivized
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    Discontinued Products
    Having no experience with Kronos prior to using it in March 2016, their customer service team taught me how to use it the right way after my initial training at work. I am well-versed in data analysis using Excel and Access primarily, so once I discovered that Kronos had a reporting feature built in, I've used the feature quite a few times to help our properties evaluate their production costs and make good labor decisions. I give Kronos a 10 because once a person takes the time to learn how to use the software, they'll realize that Kronos is far more effective than most, and gives users more ways to access their information where and when they want to.
    Incentivized
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    Alternatives Considered
    TCP
    TimeClock Plus is extremely easy to use for all employees!!! We want platforms that every employee feels comfortable using. Again, it is effortless to log hours on a day-to-day basis. I love that our employees have the ability to keep track of their hour details, such as paid time off, volunteerism, holiday, etc. This portal helps our team to stay compliant!!!
    Incentivized
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    Discontinued Products
    Kronos and Dayforce are the two timekeeping systems I’ve worked with in recent years. Kronos feels a little more comprehensive and is my primary timekeeping tool both for myself as well as my staff. Kronos is a great tool for a wide range of shifts, working locations, and pay codes. In this context, I would pick Kronos over Dayforce. On the opposite side, Dayforce is extremely user-friendly and has a “cleaner” user interface if that is a contributing factor for anyone. Also, for managers who oversee large teams (30-50 team members) then Dayforce is a bit more simple to approve time cards, hours, and leave. Kronos is a bit clunky with all the clicks, and managing large teams of hourly employees would be a huge time suck to go in to review/approve all.
    Incentivized
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    Scalability
    TCP
    It's consistent and easy to use.
    Incentivized
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    Discontinued Products
    No answers on this topic
    Return on Investment
    TCP
    • At the time that we needed it, the system did what it promised, it kept track of team members' time.
    • We were able to pull reports to see hours worked for payroll.
    • It could be easily used by the staff.
    Incentivized
    Read full review
    Discontinued Products
    • Kronos is much more expensive than the previous systems we were using, so at this point the ROI is negative. The idea is that it will allow us to scale and grow the company more easily so time will tell if that is the case.
    Incentivized
    Read full review
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