TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Titan HST

    Score10 out of 10
    N/ATitan HST, from Titan Health & Security Technologies headquartered in Newport Beach, is presented as an emergency alert system & mass notifications system, suitable for businesses, governments and schools. The software platform allows administrators, organizational users and emergency personnel to communicate emergency information – increasing information dissemination and reducing emergency response time.N/A

    Splunk On-Call

    Score6 out of 10
    N/AFormerly known as VictorOps, Splunk On-Call is an incident response system for developers, devops and operations teams that helps reduce outage time.N/A
    Pricing
    Titan HSTSplunk On-Call
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Titan HSTSplunk On-Call
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Titan HSTSplunk On-Call
    Considered Both Products
    Titan Health & Security Technologies, Inc
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    90%
    Would buy again
    9 Answers
    Delivers good value for the price
    No answers on this topic
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    90%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    8 Answers
    User Ratings
    Titan HSTSplunk On-Call
    Likelihood to Recommend
    10.0
    (1 ratings)
    6.0
    (11 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    7.0
    (2 ratings)
    Support Rating
    10.0
    (1 ratings)
    5.0
    (3 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Titan HSTSplunk On-Call
    Likelihood to Recommend
    Titan Health & Security Technologies, Inc
    Aside from COVID-19, we had to close the school down 3 times this school year due to smoke (bad air) and a piping issue. Titan was able to get our messaging out immediately and we were able to make sure no one showed up to school when we sent out a text message and email message early that morning. We have been able to mitigate issues by communicating effectively with our families and staff.
    Incentivized
    Read full review
    Cisco
    I recommend Splunk on-call is more suited where there are high incident queues; multiple teams need to be involved in handling a P1 severity issue. Multiple levels of escalation are needed environment where automated action is required. I recommend the solution for large-scale & medium-scale business units. For small-scale business units, I see the functional value is less.
    Incentivized
    Read full review
    Pros
    Titan Health & Security Technologies, Inc
    • The app is extremely easy to use.
    • It has been a very useful tool when we have had a couple of emergencies on campus.
    • It has kept our parents, faculty, and staff informed immediately during an emergency situation.
    Incentivized
    Read full review
    Cisco
    • Easily assign work/tickets between multiple users
    • Supports a wide variety of software integrations
    • Easy to manage scheduling tool
    • As part of the Splunk toolset, provides detailed levels of data analysis at our engineers fingertips
    Incentivized
    Read full review
    Cons
    Titan Health & Security Technologies, Inc
    • The only thing would be to change some of the COVID-19 prescreen features.
    Incentivized
    Read full review
    Cisco
    • The user interface can be furthe improved
    • Licensing needs to be simplified and packaged as a bundle with other Splunk product like Enterprise Security
    • Customer outreach can be further enhanced
    Incentivized
    Read full review
    Likelihood to Renew
    Titan Health & Security Technologies, Inc
    Titan has enabled us to quickly and effectively communicate with our constituents. We have used Titan when we need to get an important message out or when we have had a crisis. It has worked extremely well and Titan has provided a top-notch product. The app is extremely easy to use and the web interface is also very simple to use. Additionally, we have made requests to enhance the product and every time a suggestion has been made, Titan has listened. There were two critical updates they were able to make this year, that has made sending messages out a lot easier. We had requested our school name be used when messages were sent out, not our own personal names. So now when I send a community-wide message, it is sent from the school and not one specific person
    Incentivized
    Read full review
    Cisco
    It was a good solution with a good comprimise prize/features for our use cases
    Incentivized
    Read full review
    Usability
    Titan Health & Security Technologies, Inc
    I have found the app and the web interface extremely easy to use. It is also easy for my colleagues to use even if they don't use it often.
    Incentivized
    Read full review
    Cisco
    Not a lot of love given to VO since the acquisition by Splunk from my POV
    Incentivized
    Read full review
    Support Rating
    Titan Health & Security Technologies, Inc
    I have only needed to use Titan Support once or twice, but I was able to get my issues resolved quickly and on the same day. Support and my account rep are always there if I need assistance. They are very focused on customer service.
    Incentivized
    Read full review
    Cisco
    VictorOps support has proven excellent for us. Because it is such a widely used tool, there is a lot of documentation on usage, and a large community of users to lean on. Also, many engineers have had experience working with VictorOps already, and the tool is so easy to setup / manage that much support isn't really necessary.
    Incentivized
    Read full review
    Implementation Rating
    Titan Health & Security Technologies, Inc
    Titan told me what they needed on their end to upload the information and I was able to provide them with the data. Our account rep hosted a training for all our faculty and staff so everyone was comfortable using it. It was very straightforward
    Incentivized
    Read full review
    Cisco
    It was a good solution with a good comprimise prize/features for our use cases
    Incentivized
    Read full review
    Alternatives Considered
    Titan Health & Security Technologies, Inc
    We used Blackboard Connect previously and it's a terrible product for communications. I am so glad we left it.
    Incentivized
    Read full review
    Cisco
    Splunk On-Call integrates better with our Splunk Cybersecurity and Reporting products due to the same family tree of the same eco system. We were previously using built-in on-call from individual applications and while adequate, they were difficult to manage and support SLA varied greatly across different applications. In addition we also used xMatters which did not integrate well with SAP products nor Citrix products so we were still using more than a single on-call product which was solved by implementing Splunk On-Call
    Incentivized
    Read full review
    Return on Investment
    Titan Health & Security Technologies, Inc
    • Titan has been critical multiple times this school year when we least expected we would need it. I am a huge proponent of the Titan App
    Incentivized
    Read full review
    Cisco
    • It runs our on call rotation so it makes it easy for us.
    • It integrates with Slack so it makes it easy for us to manage through Slack.
    Incentivized
    Read full review
    ScreenShots