Tracksmart vs. Workday Workforce Management

I feel like when you have a handful of people on your team and the shifts change each week, Tracksmart is really a fantastic tool that your team can use to trade shifts and be notified of what their new schedules will be each week. It's helpful to track when employees need time off and make sure they are on time as well.

Incentivized

Workday has solved many organizational needs we have from tracking time and attendance, performance and goals, compliance trainings, benefits and so much more. It is easy to adjust schedules, assign attendance points, run reports and more to keep up with employee performance. Being able to source new employees (in and out of the network) all within the same platform that we track time and benefits helps solve many needs in just one easy to use platform.

Incentivized

• The platform is easy to use and it tracks everyone's attendance very well.
• I like how the system notifies me via email to review and approve employee's days requested.
• Companies can choose to offer employee's just PTOs or vacation, personal, sick-day, jury duty, bereavement, etc. among other reasons.
• Last but not least, the system tracks individual employee's days taken and keeps count of the days remaining for each employee, saving the HR administrator time and money for our organization.

Incentivized

• Collaborate with HR on completed tasks
• Review and Submit Timesheets for staff
• Submit personal time off for supervisors to review and approve or decline.

Incentivized

• I wish the clock-in and attendance were on the same page
• Sometime it says it's "resting" when trying to login

Incentivized

• The tasks function is somewhat clunky, and its hard to see who the task is sent to next in order to follow up with them.
• In-process referrals don't always show up in the "My Referrals" tab
• Filters on tasks don't always work.

Incentivized

The UI is intimidating for a lot of people. You have to get used to where to click and search for specific information. What we have found that works is to have new hires sit with seasoned employees for tips and tricks on how to maneuver around in the system efficiently. It is important that new hires know from the start specific resources that they will need to access in using WFM daily and hone in on those skills and locations of data needed. Starting off, our experience shows that it's better to focus on the minimum tools and learn those well and build knowledge from there to make it less intimidating

Incentivized

Tracksmart has been very helpful when we have problems with our scheduling or questions about how to do different tasks. They are responsive and it's always a positive experience when we interact with them.

Incentivized

Tracksmart is very simple to use compared to ClickTime. Tracksmart keeps a good count of PTOs, vacation, personal sick-days, etc. Which saves the organization a lot of time as everyone knows the remaining days available.

Incentivized

The only other tool I have used was paylocity. Paylocity is a great tool as well and is more user friendly, however it is not for as big of organizations as Workday is. I would say if you are under 1k employees go with Paylocity as it will be less expensive and has everything you need with a user friendly experience. Workday is great for larger orgs but doesn’t have as much of a user friendly experience

Incentivized

• Loss of company data
• Creation of stress within organization
• In my experience, complete mess

Incentivized

• Workday Workforce Management has lowered the amount of time team members have to go to HR for questions.
• The approval process for reimbursement is lightning fast.
• I am no longer requested to research my team's different benefit options, which saves me a LOT of time during enrollment periods.

Incentivized